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Socialization of Android-Based Health Service System Application (Good Care) at Clinic of Wijaya Kusuma, Surakarta, Central Java, Indonesia and Becora Primary Health, Dili Province, Timor Leste Oliva Virvizat Prasastin; Frieda Ani Noor; Aris Prastyoningsih; Anggi Putri Aria Gita; Nella Tri Surya; Sufina Pinto; Agustinho Moreira
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 6, No 7 (2023): Volume 6 No 7 2023
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v6i7.10040

Abstract

ABSTRAK Sistem informasi saat ini telah mengalami perkembangan melalui penggunaan media digital, salah satunya dalam bidang pelayanan kesehatan. Fasilitas Kesehatan Tingkat Pertama (FKTP) merupakan jenis pelayanan kesehatan yang memberikan pelayanan kesehatan kepada masyarakat sebagai garda terdepan dalam peningkatan status derajat kesehatan. Sistem pelayanan kesehatan yang sudah berjalan pada FKTP terutama pada praktik swasta masih terdapat beberapa kendala selain berkaitan dengan sistem register masih dilakukan secara manual dengan cara mencatatat pada buku pendaftaran sehingga memungkinkan risiko terjadi kesalahan dan proses pencarian data kunjungan memakan waktu yang lama. Tenaga kesehatan pada Fasilitas Kesehatan Tingkat Pertama (FKTP) mengetahui, menerapkan atau mengaplikasikan serta meningkatkan literasi terkait perkembangan teknologi dalam pengelolaan atau manajemen pelayanan kesehatan. Sehingga dengan adanya kegiatan pengabdian masyarakat ini harapannya pelayanan kesehatan di fasilitas pelayanan kesehatan dapat terpenuhi sesuai kebutuhan (customer’s needs). Presentasi, tutorial, diskusi dan evaluasi yang dilaksanakan melalui Zoom Meeting. Hasil perhitungan rata-rata skor peserta mengalami peningkatan setelah diberikan edukasi yaitu sebesar 1,6 poin dari 6,8 menjadi 8,4. dan didapatkan nilai kepuasan peserta sangat baik dengan skor rata-rata kebermanfaatan sebesar 4,57. Peningkatan terhadap pemahaman berbanding lurus dengan peningkatan kesadaran dan motivasi dalam memanfaatkan akses layanan kesehatan baik dalam bentuk media, informasi maupun jasa layanan kesehatan di fasilitas layanan kesehatan setelah mendapatkan pemaparan materi melalui presentasi dan Buku SOP Penggunaan Aplikasi Good Care. Kata Kunci: Good Care, Aplikasi, Digitalisasi, Layanan Kesehatan  ABSTRACT The current information system has developed through the use of digital media, one of which is health services. Primary Health Care is a type of health service that provides health services to the community as the front guard in improving health status. The health service system that has been running at primary healthcare, especially in private practice, still has several obstacles other than those related to the register system which is still done manually by recording it in the registration book so that there is a risk of errors occurring and the process of searching for visit data takes a long time. Health workers at primary healt care know, apply or implementation and improve literacy related to technological developments in the management of health services. So that with this community service activity it is hoped that health services in health service facilities can be fulfilled as needed (customer's needs) ). Presentations, tutorials, discussions and evaluations. The results of the average participant score increased after being given education, namely by 1.6 points from 6.8 to 8.4. and obtained a very good participant satisfaction score with an average usefulness score of 4.57. The increase in understanding is directly proportional to the increase in awareness and motivation in utilizing access to health services in the form of media, information and health service services at health service facilities after receiving material exposure through presentations and the Guide Book for Using of Good Care Application. Keywords: Good Care, Applications, Digitalization, Health Services
Digital Literacy Improvement and Patient Registration System Training Through of Good Care Application at Primary Healthcare in Indonesia and Timor Leste Oliva Virvizat Prasastin; Frieda Ani Noor; Sufina Pinto; Anggi Napida Anggraini
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 6, No 10 (2023): Volume 6 No 10 2023
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v6i10.11443

Abstract

ABSTRAK Praktik Dokter Mandiri dan Puskesmas merupakan sarana pelayanan kesehatan secara medis yang memberikan pelayanan kesehatan kepada individu/perorangan maupun masyarakat di tingkat pelayanan kesehatan tingkat pertama (FKTP). Sistem pelayanan kesehatan yang sudah berjalan pada FKTP masih terdapat kendala salah satunya pada sistem registrasi pasien. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberikan efisiensi dan efektivitas dalam sistem registrasi atau pendaftaran secara online melalui aplikasi Good Care. Metode pelaksanaan kegiatan pengabdian kepada masyarakat ini menggunakan metode presentasi, tutorial, diskusi, pre-post test dan evaluasi secara daring melalui Zoom Meeting maupun Whatssap Group. Dari hasil evaluasi didapatkan nilai rata-rata pre-test dan post-test menunjukkan bahwa sebelum dilakukan pemaparan materi, tingkat pemahaman berkenaan dengan hasil pre-test adalah 6,86. Setelah dilakukan pemaparan materi pendidikan kesehatan, rata-rata nilai post-test tingkat pemahaman terhadap materi meningkat menjadi 7,56 dengan gap score 0,7. Didapatkan bahwa  55,6% dari fasilitas pelayanan kesehatan tingkat pertama yang hadir sudah pernah mencoba menggunakan aplikasi Good Care dan secara keseluruhan mampu merasakan manfaatnya dengan memberikan penilaian aplikasi Good Care terhadap kebutuhan instansi (provider needs) dan masyarakat sebagai pengguna (customer needs) sebesar 77,8%. Kata Kunci: Good Care, Registrasi, Pelatihan, Pengembangan, Literasi Digital  ABSTRACT Independent Doctor's Practice and Puskesmas are medical health service facilities that provide health services to individuals and community at primary healthcare. The health service system that has been running at primary healthcare still has problems, one of which is the patient registration system. This community service activity aims  to provide efficiency and effectiveness in the online registration or registration system through the Good Care application. The method for implementing this community service activity uses presentation, tutorial, discussion, pre-post test and online evaluation methods through Zoom Meetings and Whatssap Group. From the evaluation results, the average of pre-test and post-test scores showed that prior to presentation of material, level of understanding regarding the pre-test results was 6.86. After the presentation of health education material, the average post-test score for the level of understanding of material increased to 7.56 with a gap score of 0.7. It was found that 55.6% of primary healthcare facilities present had tried using the Good Care application and overall were able to feel the benefits by providing an assessment of Good Care application against institutional needs (provider needs) and patients (customer needs) of 77 .8% Keywords : Good Care, Registration, Training, Improvement, Digital Literacy
ANALYSIS OF HEALTH WORKERS' PERFORMANCE THROUGH THE DEVELOPMENT OF HUMAN RESOURCES IN PUBLIC HEALTH SERVICE IN INDONESIA AND TIMOR LESTE Anggi Putri Aria Gita; Oliva Virvizat Prasastin; Nella Tri Surya; Frieda Ani Noor; Sufina Pinto; Agnes Prawistya Sari
The Indonesian Journal of Public Health Vol. 20 No. 2 (2025): THE INDONESIAN JOURNAL OF PUBLIC HEALTH
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ijph.v20i2.2025.263-274

Abstract

Introduction: To achieve an ideal and satisfactory level of health for the community, it is very important to provide high-quality services provided by health professionals. Therefore, health workers are expected to show high performance. Based on the 2023 Indonesian Health Profile, 11.5% of community health centers have a shortage of health workers, namely doctors. Timor Leste does not yet have higher education in nursing, so the number of nurses needed is still insufficient. Aims: to analyze the influence of health worker performance on human resource development in the Indonesian and Timor Leste Public Health Services. Methods: A study was conducted involving 43 health professionals. The tool used was a survey conducted through Google Forms. This study used chi-square to investigate the correlation between the two variables and logistic regression to identify the parameters most strongly associated with the performance of health workers. Result: The research findings show that in bivariate analysis, training and work motivation have an impact on the performance of health workers. However, in multivariate analysis, training emerged as the most significant component, with a p-value of 0.021, an odds ratio of 7.173, and a 95% confidence interval of 1.338-8.458. Conclusion: The performance of health workers is largely influenced by their level of training. Health workers with superior training showed 7,173 times more effective performance compared to health workers with poor training. Carrying out regular and continuous training, tailored to the health needs of workers, so that they can master their field of work.