Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Golden Ratio of Data in Summary Najah: Journal of Research and Community
Qomariyah, Munawarotul
Unknown Affiliation
Economics, Econometrics & Finance Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PENDAMPINGAN MASYARAKAT DALAM PELESTARIAN BUDAYA ROKAT DI DESA CONDONG Herwati, Herwati; Qomariyah, Munawarotul; Aziziyah, Aziziyah; Izza, Nur Laily Alfiatul; Asyanti, Asyanti
Najah: Journal of Research and Community Service Vol. 2 No. 1 (2024): March 2024
Publisher : Kalam Nusantara Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Culture is the way of life shared by a group of people, including the values, norms, language, beliefs, and practices that shape their identity. Condong Village is a village that has sloping land, that's why the village is called Condong Village. Condong Village has several assets, including: personal assets, social assets, spiritual assets, institutional assets, natural assets and physical assets. This mentoring activity aims to preserve and develop the almost extinct rokat tradition by providing assistance to community leaders in the village of Pikan. The aim of this Rokat is to implement research results through community service in the form of empowerment. The research method used is the Asset Based Community Development (ABCD) approach by developing spiritual assets owned by the community, one of which is the preservation of rock culture. The stages used in this stage are preparation, implementation, evaluation. The results obtained from the mentoring were found to be the culture of bridal rokat being carried out when there are 3 siblings, 1 boy and 2 girls or 2 boys and one girl. The bridal ceremony is performed at midnight right in front of the bride's house. First, it starts with the reading of old book discourses by the person in charge of leading the rokat, which is then followed by a shower by the rokat leader, then parents and close family members. As for the data or tradition of Rokatan, it is becoming increasingly known to the village community, especially after providing assistance by means of socialization by community leaders to members of the community at religious events.
The Influence of Service Quality, Product Quality, and Trust on Customer Satisfaction in Mortgage Financing Product: Empirical Study From Bank BTN Syariah KCP Probolinggo, Indonesia Qomariyah, Munawarotul; Susila, Ahdiyat Agus; Aqidah, Waqi’atul
Golden Ratio of Data in Summary Vol. 5 No. 2 (2025): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i2.1016

Abstract

Using a quantitative approach, this study examines how customer satisfaction with KPR financing products at BTN Syariah KCP Probolinggo is impacted by service quality, product quality, and trust. Information was gathered through documentation, questionnaires given to 81 respondents, and observation. The findings indicated that all three independent variables significantly and favorably affected customer satisfaction simultaneously and partially. This is evidenced by the calculated F value greater than the F table and the significance value less than 0.05. Moreover, the t-test indicates an important impact of each factor on customer satisfaction. The coefficient of determination test shows that 47.2% of customer satisfaction is influenced by service quality, product quality, and trust, while other factors outside this study influence 52.8%. These findings indicate that improving service quality, product innovation, and building strong trust can increase customer satisfaction. Therefore, BTN Syariah KCP Probolinggo is advised to continue developing strategies to improve these three aspects to strengthen customer loyalty and competitiveness in the Islamic banking sector.
Co-Authors Aqidah, Waqi’atul Asyanti, Asyanti Aziziyah, Aziziyah Izza, Nur Laily Alfiatul Sugeng, Santoso Susila, Ahdiyat Agus