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All Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan Community Development Journal: Jurnal Pengabdian Masyarakat
anissa, Siti nurul
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Arts Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Analysis of Patient Satisfaction Levels with Pharmaceutical Services at Rumbai Community Health Center, Pekanbaru City in 2024 Al Fadhilah, Shafira; aryani, Fina; wenila, Septia; rambe, Septy amelia rizki; arsila, Sherly putri; anissa, Siti nurul
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 3 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Juli)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i3.6886

Abstract

Pharmaceutical services are a form of pharmaceutical care which aims to maintain the quality of pharmaceutical preparations and support the success of the therapy the patient undergoes during treatment. Pharmaceutical services are one part of the health services at the Community Health Center. Puskesmas is a technical implementation unit of the District/City Health Service which is responsible for carrying out health development in a work area (Permenkes, 2020). The aim of this research is to determine the level of patient satisfaction with pharmaceutical services at the Rumbai Community Health Center. The method used is descriptive research (Non-Experimental) with a quantitative approach. The research instrument is a questionnaire sheet. The sampling method is purposive sampling. The number of samples in this research was 100 people. Data collection uses a Likert scale. The level of patient satisfaction is measured against five (5) dimensions of service quality, namely the dimensions of Responsiveness, Reliability, Assurance, Empathy, Tangibles. The results of this research show that the level of patient satisfaction with pharmaceutical services at the Puskessmas Rumbai shows that patient satisfaction is in the Responsiveness dimension (71.75%), Reliability (72.66%), Assurance (74.3%), Empathy (75%) , and Physical Evidence (Tangible) (67.3%). So the average percentage level of patient satisfaction at the Rumbai Health Center overall from 5 dimensions is 72.2% with the satisfaction classification being satisfied.
GAMBARAN PENGETAHUAN BAHAYA MEROKOK TERHADAP KESEHATAN PADA PESERTA DIDIK SMK FARMASI X DI KOTA PEKANBARU Firmansyah, Ferdy; Utami, Rahayu; Fitri, Aulia; Ardiyansyah, Roni; Utami, Adinda Abia; Rahayu, Adnin; Oriendhini, Salsa; Rambe, Septy Amelia Rizki; Burhan, Shafira Ilma; Arsila, Sherly Putri; Pitri, Siska Dian; Anissa, Siti Nurul; Rasihen, Sri Lidya
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Volume 6 No. 1 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i1.33699

Abstract

Kegiatan pengabdian kepada masyarakat adalah kegiatan yang mencakup upaya-upaya peningkatan kualitas sumber daya manusia antara lain dalam hal perluasan wawasan, pengetahuan maupun peningkatan keterampilan. Metode yang dilakukan dalam pelaksanaan kegiatan pengabdian Program Studi Profesi Apoteker STIFAR RIAU angkatan XI adalah pengumpulan data dengan pengisian lembar check-list sebelum dan sesudah pemaparan materi kepada siswa sekolah menengah kejuruan farmasi di Kota Pekanbaru. Hasil lembar check-list pre-test terhadap tingkat pengetahuan peserta didik diketahui sebesar 56% yang mengetahui bahaya merokok dengan sangat baik dan 44% peserta didik yang mengetahui bahaya merokok dengan baik terhadap kesehatan sebelum pemaparan materi. Hasil lembar check-list post-test terhadap tingkat pengetahuan peserta didik diketahui sebesar 78% yang mengetahui bahaya merokok dengan sangat baik dan 22% peserta didik yang mengetahui bahaya merokok dengan baik terhadap kesehatan sebelum pemaparan materi. Berdasarkan hasil pengabdian dapat disimpulkan yaitu terjadi peningkatan pengetahuan peserta didik SMK Farmasi X setelah dilakukan penyuluhan tentang bahaya merokok.
Co-Authors Al Fadhilah, Shafira Ardiyansyah, Roni Arsila, Sherly Putri Aulia Fitri, Aulia Burhan, Shafira Ilma Ferdy Firmansyah Fina Aryani, Fina Oriendhini, Salsa Pitri, Siska Dian Rahayu Utami Rahayu, Adnin rambe, Septy amelia rizki Rasihen, Sri Lidya Utami, Adinda Abia wenila, Septia