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All Journal Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) International Journal of Economy, Education and Entrepreneurship (IJE3)
Arpah, M.
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

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Analisis Kepuasan Konsumen Pada Pembelian Pupuk Menggunakan Konsep SPK Metode Simple Additive Weigthing Aras, Mohamad; Persada, Indra Nara; Arpah, M.; Ismail, Riswandhi
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 8, No 1 (2023): Edisi Februari
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v8i1.561

Abstract

This study aims to measure consumer satisfaction in purchasing puput at CV. Farmer friend. The existence of fertilizer in every area is needed by the community. The growing development of technological knowledge has made many companies compete to establish retailers that can provide good service and needs to consumers. So that there are still many consumers who are still confused about where to buy fertilizer. The problem of this research is the seller's lack of knowledge in determining the criteria for buying fertilizer so that research is needed to determine customer satisfaction, there is fertilizer sales at CV Sahabat Tani. Factors of consumer satisfaction in the purchase of fertilizer seen from product quality, quality of service or services, emotion, price, cost. The Simple Additive Weighting (SAW) method is a method that can be used to find the optimal alternative from a number of alternatives with certain criteria. The SAW concept is simple, easy to understand, and has the ability to measure the relative performance of decision alternatives in a simple mathematical form. The implementation of a consumer decision support system for purchasing fertilizer at CV Sahabat Tani using the Simple Additive Weighting method has provided an alternative ranking of the highest value for purchasing fertilizer that has been recommended by sellers to consumers. By choosing an alternative, customer satisfaction can be used as a decision-making system to increase fertilizer sales and gain the trust of consumers. The lowest value of satisfaction is 0.858 for consumer 1 and the highest value is 1 for consumer V.
THE INFLUENCE OF TURNOVER, TASK COMMITMENT AND COOPERATION ON EMPLOYEE PERFORMANCE AT PT. THE GLORIOUS ENERGY NATURE OF BANGKA BELITUNG PROVINCE Sabri, Sabri; Sumardin, Sumardin; Napitupulu, Ester Salonika; Arpah, M.; Aras, Mohamad
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 1 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i1.335

Abstract

This study aims to analyze the influence of Turnover (X₁), Task Commitment (X₂), and Cooperation (X₃) on Employee Performance (Y) at PT. Alam Gemilang Energi. The company operates in the energy distribution sector and plays a strategic role in providing fuel in Pangkalpinang City. Employee performance is a critical factor in supporting the efficiency and effectiveness of the company's operations. This research uses a survey method with a quantitative approach. The research population includes all 47 employees of the company, with the sampling technique using a census. Data was collected through a questionnaire using a Likert scale and analyzed using descriptive statistical techniques, validity tests, reliability tests, simple linear regression, and multiple linear regression. The results show that Turnover (X₁) has a significant influence on Employee Performance with a t-value of 2.478 > t-table 1.67412 (p < 0.05), but only explains 8.1% of the variance in Employee Performance. Task Commitment (X₂) has a significant influence with a t-value of 5.794 > t-table 1.67412 (p < 0.05), explaining 32.4% of the variance in Employee Performance. Cooperation (X₃) has a significant influence with a t-value of 9.973 > t-table 1.67412 (p < 0.05), explaining 58.7% of the variance in Employee Performance. Collectively, the three independent variables explain 71.9% of the variance in Employee Performance (F-value = 58.027 > F-table = 2.79; p < 0.05). The conclusion of this study is that Turnover, Task Commitment, and Cooperation significantly influence Employee Performance at PT. Alam Gemilang Energi. Cooperation has the strongest influence, followed by Task Commitment and Turnover. Recommendations include better Turnover management, enhancing Task Commitment through rewards and training, and strengthening a collaborative work culture to improve Cooperation.
Co-Authors Indra Nara Persada Mohamad Aras Napitupulu, Ester Salonika Riswandhi Ismail Sabri Sabri sumardin, sumardin