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All Journal AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik Journal of Law & Policy Review
muftizar, akhmad
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Humanities Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Evaluasi Kebijakan Disiplin Pegawai Negeri Sipil Di Kantor Lurah Patih Galung Kota Prabumulih Provinsi Sumatera Selatan Hadi, Sopyan; Putra, Raniasa; muftizar, akhmad
Journal of Law & Policy Review Vol 1, No 1 (2023): Journal of Law & Policy Review, June
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v1i1.544

Abstract

This article aims to describe and analyze the evaluation of civil servant discipline policies and determine the causes of civil servant disciplinary violations at the Patih Galung sub-district office. This research uses a qualitative research approach involving 11 informants. The data collection techniques used in this research are observation, interviews and documentation studies. The research results show that the evaluation of civil servant discipline policies at the Patih Galung Village Head Office, Prabumulih City, shows an increase in discipline since the implementation of PP 53 of 2010, although it is not yet optimal. Key factors such as organizational culture, supervision, incentives, sanctions, and effective leadership play an important role. However, challenges such as leadership assertiveness and lack of socialization still exist. Further efforts are needed to improve communication, resource management, disposition, and bureaucratic structure to achieve optimal discipline.
UPAYA MENINGKATKAN KUALITAS LAYANAN PUBLIK MELALUI DIGITALISASI (STUDI KASUS DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALEMBANG) Hendrasmo, Ignasius; Muftizar, Akhmad
AS-SIYASAH : Jurnal Ilmu Sosial Dan Ilmu Politik Vol 9, No 1 (2024): (Mei) As Siyasah - Jurnal Ilmu Sosial dan Ilmu Politik
Publisher : UPT Publikasi Dan Pengelolaan Jurnal Universitas Islam Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/as.v9i1.11371

Abstract

Digitalization means the use of science and technology in the implementation of government both at the central and regional levels, especially public services to the community. Palembang city is one of the major cities in Indonesia that has carried out digitalization of public services. This can be seen in one of the service agencies in the Investment Office and One Door Integrated Service (DPMPTSP) of Palembang City with the real form of a Public Service Mall. Based on this, the author is interested in researching How the Palembang City Government Strives to Improve the Quality of Public Services Through Digitalization. The results of research obtained based on the characteristics of the quality of public services, namely the existence of tangibles, reliability, responsiveness, assurance, and empathy can be concluded DPMPTSP Palembang city has implemented it optimally. This study uses qualitative research methods that emphasize the results of observations and interviews of various parties related to the formulation of the problem. This research is expected to make an important contribution to the progress of public services in Palembang City, furthermore this research supports.    
Co-Authors Hendrasmo, Ignasius Hidayat, Bachtari Alam Lies Nur Intan Novita Wulandari Raniasa Putra Sopyan Hadi