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Insights into Enhancing Rural Service Quality through Community-Driven Research: Wawasan untuk Meningkatkan Kualitas Layanan Pedesaan melalui Penelitian Berbasis Masyarakat Pratama, Yoga Putra Nur; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1383

Abstract

This research analyzes the quality of population administration services in Kejapanan village, Gempol District, Pasuruan Regency, focusing on both inhibiting and supporting factors. Using a descriptive qualitative approach, data were gathered through interviews, observations, and documentation with village officials and community users. Findings indicate deficiencies in service facilities, reliability due to established standards, responsiveness through a suggestion box, inadequate punctuality, and strong empathy from officials. Challenges include human resource quality and employee discipline, while training supports service improvements. Enhancing facilities, discipline, and training are recommended to boost service quality. Highlights: Service Deficiencies: Gaps in facilities, infrastructure, and punctuality impact quality. Officer Reliability: Established standards ensure reliable administration and service support. Community Interaction: Responsiveness and empathy foster positive community relations. Keywords: population administration, service quality, village governance, qualitative research, community satisfaction
Transforming Food Security for Economic Independence in Indonesia: Mentransformasi Ketahanan Pangan untuk Kemandirian Ekonomi di Indonesia Sari, Endang Kumala; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1384

Abstract

Food security, crucial for ensuring access to sufficient, nutritious food, is a key government focus. This study examines the food security program in Watutulis Village, Prambon District, aimed at achieving economic independence. Using a descriptive qualitative method, data were collected through interviews, observations, and documentation, with purposive sampling of knowledgeable informants. Results show successful efforts in food production and access, notably through fish farming, but limited utilization of these resources beyond household consumption. The study suggests enhancing collaborations with local businesses to create value-added food products, driving economic growth and independence for the village. Highlights: Successful food production and access via fish farming. Limited food utilization beyond household consumption. Need collaboration with local businesses for economic growth. Keywords: food security, Watutulis Village, economic independence, food utilization, qualitative research
Effective Facilitation and Major Improvements through Revamping Wage Regulations in Indonesia: Fasilitasi yang Efektif dan Perbaikan Utama melalui Pembenahan Regulasi Pengupahan di Indonesia Evendi , Zakaria; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1385

Abstract

This study examines the role of the Sidoarjo Regency Manpower Office in determining the Regency/City Minimum Wage (UMK). Using a qualitative approach, data were collected through interviews, observations, and documentation with key informants such as workers' unions, employers, and government officials. The findings reveal that the Manpower Office effectively facilitates wage determination by providing necessary infrastructure, forming wage councils, and aligning with central government regulations. However, improvements in infrastructure efficiency and the development of clearer, faster regulatory methods are needed. This research highlights the office's strengths and areas for enhancement in setting fair minimum wages. Highlights: Effective Facilitation: Provides infrastructure and forms wage councils for UMK determination. Regulatory Alignment: Complies with central government policies and living needs. Infrastructure Improvement: Enhances efficiency and develops faster, clearer regulations. Keywords: Sidoarjo Regency, Manpower Office, Minimum Wage, Labor Regulation, Qualitative Research
Bridging the Digital Divide to Improve Village Governance for Global Efficiency: Menjembatani Kesenjangan Digital untuk Meningkatkan Tata Kelola Desa demi Efisiensi Global Khoiroh, Mazroul; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1391

Abstract

This study analyzes the performance of village officials in Glagaharum Village's administrative services using a descriptive qualitative approach. Data were collected through interviews, observations, and documentation, and analyzed using Miles and Huberman's techniques. Evaluated through T. R. Mitchell's indicators—Work Quality, Communication, Timeliness, Ability, and Initiative—the findings reveal that while technical guidance improves service quality, communication and technological challenges persist. Many officials lack technological skills, affecting service timeliness and initiative. The study highlights the need for targeted training to enhance officials' technological proficiency and improve overall service delivery. Highlights: Targeted Training: Improve officials' technological skills. Communication Struggles: Address difficulties with online services. Timeliness Concerns: Online service issues hinder punctuality. Keywords: Village administration, performance evaluation, qualitative research, service delivery, technological skills
Uncovering Stunting Prevention through the Important Role of Posyandu Cadres: Menguak Pencegahan Stunting melalui Peran Penting Kader Posyandu Anisyah, Dewi; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol. 25 No. 3 (2024): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i3.1392

Abstract

This study analyzes the role of posyandu cadres in preventing stunting in Cangkring Village, Malang, Beji District, Pasuruan Regency, using a descriptive qualitative approach. Data were gathered through interviews, observation, and documentation from village heads, posyandu cadres, midwives, and mothers of toddlers. Utilizing Lawrence Green's framework, the findings reveal that stunting prevention is hindered by limited parental knowledge (Predisposing Factors), inadequate health facilities (Enabling Factors), and low community awareness (Reinforcing Factors). The research highlights the need for better education, improved facilities, and stronger community and governmental support to enhance posyandu effectiveness in stunting prevention. Highlights: 1. Knowledge Gap: Parental knowledge about stunting is insufficient.2. Infrastructure: Health facilities are inadequate and poorly maintained.3. Community Support: Low public awareness reduces posyandu effectiveness. Keywords: Posyandu cadres, stunting prevention, rural health, qualitative research, community health
Optimizing New Student Data Collection: Study of the Implementation of the Dapodik Application at SMA Negeri 1 Porong Rodiyah, Isnaini; Sukmana, Hendra; Fitria Agustina, Isna; Fitri Lestari, Winda
International Journal on Economics, Finance and Sustainable Development (IJEFSD) Vol. 3 No. 4 (2021): IJEFSD
Publisher : Research Parks Publishers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31149/ijefsd.v2i4.5404

Abstract

This research analyzes the implementation of Basic Education Data (DAPODIK) at SMA Negeri 1 Porong in the context of optimizing data, with a focus on the role of bureaucratic structure, availability of resources, and effectiveness of collaboration between parties. Using a qualitative approach with a case study method, data was collected through semi-structured interviews and documentation analysis. Data analysis uses George Edward III's theoretical framework, which highlights the importance of communication, resources, disposition and bureaucratic structure in the implementation of public policy. The findings show that a well-defined bureaucratic structure, with clear SOPs and effective coordination, supports the smooth implementation of DAPODIK. The availability of competent human resources is also an important factor. The main challenges are limited ICT infrastructure and the need to increase active participation from students and parents. This research underlines the importance of regular evaluation and adaptation of implementation strategies to ensure the effectiveness of DAPODIK in supporting and improving the quality of education.
EFFECTIVENESS OF HUMAN RESOURCES IN IMPROVING THE QUALITY OF LIBRARY SERVICES IN THE DIGITAL ERA Fitria Agustina, Isna; Firdaus , Vera; Hilda Pandu Winata , Rury
Journal of Geography, Regional Planning and Development Vol. 1 No. 2 (2024): Journal of Geography, Regional Planning and Development
Publisher : ANTIS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/jgrpd.v1i2.1260

Abstract

Objective: This study aims to analyze the effectiveness of human resources in enhancing the performance of library employees at SMK Negeri 2 Buduran, Sidoarjo Regency. The research focuses on understanding how human resource competence, technological support, and organizational context contribute to the quality of library services in the digital era. Method: A qualitative approach with a case study method was employed. Data were collected through semi-structured interviews with library staff and school management, participant observations of library activities, and analysis of relevant documentation. These methods provided an in-depth understanding of the dynamics influencing employee performance in the library setting. Results: The findings show that the performance of library employees is significantly influenced by three interrelated factors: the competence of human resources, the use of technology (such as automation systems), and contextual elements including leadership support and employee motivation. These factors collectively determine the ability of the library to meet the evolving needs of users. Novelty: This study provides a focused assessment of how human resource effectiveness shapes library performance in a vocational high school environment. It highlights the importance of investing in staff development, optimizing digital tools, and fostering institutional support to create responsive and efficient library services aligned with the demands of the digital age.