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PANTANG PULANG SEBELUM PADAM: DISIPLIN, TEAMWORK, MOTIVASI DAN KINERJA PETUGAS PEMADAM KEBAKARAN Khofifah , Nisa' Nur; Firdaus , Vera; Sumartik , Sumartik
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 3 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i3.1944

Abstract

This study aims to examine the relationship between work discipline, teamwork, and work motivation in shaping the performance of firefighters with the spirit of not going home before the fire is out. This research employs a descriptive quantitative method. The number of respondents in this study was 107 firefighters. Primary data was collected through a survey using a questionnaire, measured with a Likert scale, and processed using SmartPLS software. The results show that work discipline has a positive effect on performance, teamwork has a positive effect on performance, work discipline positively affects work motivation, teamwork positively affects work motivation, and performance positively affects work motivation. Additionally, work motivation mediates the relationship between work discipline and performance, as well as between teamwork and performance. Therefore, improving work discipline and teamwork, supported by high worl motivation, can enhance the performance of firefighters.
THE EFFECT OF ORGANIZATIONAL CULTURE, EMPLOYEE ENGAGEMENT, AND JOB SATISFACTION ON EMPLOYEE ORGANIZATIONAL COMMITMENT AT PT AEROFOOD ACS SURABAYA Irawati , Ferdina; Firdaus , Vera; Prapanca, Detak
Journal of Geography, Regional Planning and Development Vol. 1 No. 4 (2024): Journal of Geography, Regional Planning and Development
Publisher : ANTIS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/jgrpd.v1i4.924

Abstract

This study is intended to examine the effect of organizational culture, employee engagement, and job satisfaction on organizational commitment of PT Aerofood ACS Surabaya. This type of research uses quantitative descriptive research methods. The location of the research conducted by the author to test the hypothesis is at PT Aerofood ACS - Surabaya which is located on Jl. Raya Juanda Airport Sidoarjo - East Java with a zip code of 61253. The number of respondents in this study were 100 people. This study uses questionnaire primary data with a Likert scale which is processed using SmartPLS with validity and reliability tests. The results obtained are employee engagement and job satisfaction have a significant effect on organizational commitment, while organizational culture has no significant effect.
EFFECTIVENESS OF HUMAN RESOURCES IN IMPROVING THE QUALITY OF LIBRARY SERVICES IN THE DIGITAL ERA Fitria Agustina, Isna; Firdaus , Vera; Hilda Pandu Winata , Rury
Journal of Geography, Regional Planning and Development Vol. 1 No. 2 (2024): Journal of Geography, Regional Planning and Development
Publisher : ANTIS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/jgrpd.v1i2.1260

Abstract

Objective: This study aims to analyze the effectiveness of human resources in enhancing the performance of library employees at SMK Negeri 2 Buduran, Sidoarjo Regency. The research focuses on understanding how human resource competence, technological support, and organizational context contribute to the quality of library services in the digital era. Method: A qualitative approach with a case study method was employed. Data were collected through semi-structured interviews with library staff and school management, participant observations of library activities, and analysis of relevant documentation. These methods provided an in-depth understanding of the dynamics influencing employee performance in the library setting. Results: The findings show that the performance of library employees is significantly influenced by three interrelated factors: the competence of human resources, the use of technology (such as automation systems), and contextual elements including leadership support and employee motivation. These factors collectively determine the ability of the library to meet the evolving needs of users. Novelty: This study provides a focused assessment of how human resource effectiveness shapes library performance in a vocational high school environment. It highlights the importance of investing in staff development, optimizing digital tools, and fostering institutional support to create responsive and efficient library services aligned with the demands of the digital age.
THE INFLUENCE OF SERVICE QUALITY, PRICE, AND PROMOTION ON CONSUMER SATISFACTION AT AHASS ANUGERAH DISA MOTOR SIDOARJO Istandi , Bilda; Firdaus , Vera; Andriani, Dewi
International Journal of Artificial Intelligence for Digital Marketing Vol. 2 No. 11 (2025): International Journal of Artificial Intelligence for Digital Marketing
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijaifd.v2i11.459

Abstract

Objective: This study aims to determine the effect of service quality, price and promotion on consumer satisfaction. Method: This study uses a quantitative approach as a research method. The population of this study is all consumers of Ahass Anugerah Disa Motor Sidoarjo who service and purchase spare parts at Ahass Anugerah Disa Motor Sidoarjo. This study uses a sample of 100 people selected based on respondent criteria using a purposive random sampling technique. The data used in this study are primary data, obtained through distributing questionnaires via Google From distributed to consumers. Quantitative data analysis techniques use statistical methods to analyze the data. The statistical method used is SPSS 25. Results: Based on the results of the study, it was found that service quality has a positive and significant effect on consumer satisfaction of Ahass Anugerah Disa Motor Sidoarjo. Price has a positive and significant effect on consumer satisfaction of Ahass Anugerah Disa Motor Sidoarjo. Promotion has a positive and significant effect on consumer satisfaction of Ahass Anugerah Disa Motor Sidoarjo. Furthermore, in this context, service quality, price, and promotion were simultaneously proven to have a significant impact on customer satisfaction at Ahass Anugerah Disa Motor Sidoarjo. Novelty: This study highlights the simultaneous influence of service quality, price, and promotion on consumer satisfaction in the context of motorcycle service and spare part purchasing at Ahass Anugerah Disa Motor Sidoarjo.