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All Journal PROMOTOR Nizham Journal of Islamic Studies JURNAL ILMIAH OBSGIN : Jurnal Ilmiah Ilmu Kebidanan & Kandungan International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal Pemberdayaan Ekonomi dan Masyarakat HARAMAIN : Jurnal Manajemen Bisnis
Nurdiana, Siti
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Religion Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Other

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ANALYSIS OF USER SATISFACTION LEVEL OF JAMSOSTEK MOBILE APPLICATION IN ACEH USING END USER COMPUTING SATISFACTION Nurdiana, Siti; Irmalis, Amsal
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 5 (2022): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i5.488

Abstract

Technological sophistication that continues to develop has given birth to several new innovations to make every activity that is usually carried out more effective and instantaneous, such as one of the innovations from the latest application of the BPJS Employment public body, namely Jamsostek Mobile (JMO). User satisfaction is very important to improve the development of the JMO application system, therefore the author has a goal in measuring the level of satisfaction of JMO application users using the EUCS (End User Computing Satisfaction) through the variables of content, accuracy, format, user convenience and timeliness. This research data uses quantitative methods through random sampling technique by obtaining primary data from the distribution of online questionnaires to every JMO user in Aceh. In this study there were 107 respondents. Data analysis was carried out by testing validity, reliability testing, classical assumption test, R test, F test and hypothesis testing. The results of this research data indicate that content and format significantly affect user satisfaction with a significant number of content 0.005 < 0.05 and format 0.035 < 0.05. Then other variables such as accuracy, ease of use and timeliness do not affect user satisfaction with significant figures greater than 0.05 and t count less than t table.
Co-Authors Achmad Basofitrah Aprilliani, Cindy Dwi Eny Dwimawati Halimah Irmalis, Amsal Karo, Mia Fahira Karo M, Amril Mohammad Dina Afiyah MR, M Ghazali Prasetyo Muhammad Eka Shaifani Muhammad Syarif, Muhammad Pertiwi, Fenti Dewi Puspasari, Heny Waruwu, Ahmad Aswan Yuli Agustina, Yuli Yulia Ria Dini, Agi Yusrotul Khasanah, Yosi