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All Journal Jurnal Informatika Upgris Journal of Information Systems and Informatics Media Jurnal Informatika International Journal Software Engineering and Computer Science (IJSECS)
Valenza, Ihsan Lana
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Computer Science & IT

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Evaluating User Experience of the IPB Help Center Website Using the Usability Testing Method Hapsari, Helena Dewi; Valenza, Ihsan Lana; Prastyo, Ari Dian; Fami, Amata; Wahyoedi, Bontisesari
Journal of Information System and Informatics Vol 6 No 2 (2024): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i2.733

Abstract

The IPB Help Center Website is an essential source for IPB University students to get help in solving technical problems. Research was conducted to evaluate the user experience on the IPB Help Center Website through usability testing methods. This research involved 50 IPB University student respondents who used the IPB Help Center website and filled out a survey through Google Forms. The results showed that the overall level of usability was satisfactory, with high ratings for five usability indicators, including learnability, efficiency, memorability, errors, and satisfaction. The average scores of learnability, efficiency, memorability, errors, and satisfaction indicators are 3.88, 3.95, 3.88, 4.40, and 3.85, respectively. This shows that the IPB Help Center Website has been effective in helping users solve technical problems. This research provides an evaluation to improve the user experience and effectiveness of the IPB Help Center website as a valuable resource for IPB University students. Future research will explore the correlation between various usability indicators to gain further insights.
Pengujian Black Box pada Website Jasa Angkutan dan Ekspedisi Menggunakan Teknik Boundary Value Analysis Zahra, Afnan; Riani, Lutfi; Kurniawan, Fadly; Darmansah, Fadhlan Zaki; Valenza, Ihsan Lana; Wicaksono, Aditya; Nasir, Muhammad
Media Jurnal Informatika Vol 16, No 2 (2024): Media Jurnal Informatika
Publisher : Teknik Informatika Universitas Suryakancana Cianjur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/mji.v16i2.4798

Abstract

AbstrakSitus web adalah platform digital yang terdiri dari kumpulan halaman yang berisi teks, gambar, suara, video, atau kombinasi elemen lainnya, dirancang untuk menyediakan layanan atau informasi tertentu kepada pengguna. Pada penelitian ini, dilakukan pengujian fitur "Car Unit" pada situs web website jasa angkutan dan ekspedisi untuk mengevaluasi keandalan sistem dalam menangani berbagai skenario input. Pengujian menggunakan metode Black Box Testing dengan teknik Boundary Value Analysis, mencakup total 20 test case untuk fitur Create Location dan Create Car Units. Hasil pengujian menunjukkan bahwa 16 test case (80%) berhasil sesuai dengan ekspektasi, sementara 4 test case (20%) tidak sesuai. Pada fitur Create Location, 11 dari 12 test case (91,7%) berhasil, sedangkan pada Create Car Units, hanya 5 dari 8 test case (62,5%) yang sesuai. Ketidaksesuaian ditemukan pada validasi angka desimal, angka negatif, dan logika pembaruan unit. Kesimpulan dari pengujian ini menunjukkan bahwa sistem secara umum memiliki performa yang baik, namun diperlukan penyempurnaan pada validasi data dan logika pembaruan untuk meningkatkan keandalan dan kualitas layanan.
SiCitra: Aplikasi Berbasis Web untuk Pemrosesan Citra Digital Menggunakan OpenCV Riani, Lutfi; Zahra, Afnan; Kurniawan, Fadly; Valenza, Ihsan Lana; Darmansah, Fadhlan Zaki; Mindara, Gema Parasti; Giri, Endang Purnama
Jurnal Informatika UPGRIS Vol 10, No 2: Desember 2024
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/jiu.v10i2.20924

Abstract

Penelitian ini membahas perancangan SiCitra, aplikasi berbasis website untuk pemrosesan citra digital menggunakan pustaka OpenCV dan metode waterfall. Aplikasi ini menyediakan fitur manipulasi citra seperti seperti filter warna, deteksi tepi, image processing, rotasi flip, emboss effect, brightness contrast, Text Overlay hingga analisis warna melalui antarmuka intuitif. Pengujian menunjukkan kinerja optimal, menjadikannya solusi praktis untuk kebutuhan multimedia, pendidikan, dan penelitian tanpa memerlukan instalasi perangkat lunak tambahan.
Digital Transformation of Toko Susu Bahagia: Implementing an E-Commerce System Using the Waterfall Method Putri, Tiara Ariyanto; Fadlurohman, Rizky; Zahir, Rafi Hilal; Valenza, Ihsan Lana; Nasir, Muhammad; Wicaksono, Aditya
International Journal Software Engineering and Computer Science (IJSECS) Vol. 5 No. 2 (2025): AUGUST 2025
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijsecs.v5i2.4263

Abstract

The acceleration of information technology advancement necessitates digital system adoption among SMEs to maintain market competitiveness. Toko Susu Bahagia faced operational inefficiencies in inventory management and transaction documentation through manual processes. This research developed a customized e-commerce solution implementing the Waterfall methodology, progressing systematically through requirement analysis, design, implementation, and verification phases. The system architecture utilized PHP (Laravel) framework with MySQL database integration, incorporating essential functionalities: inventory control, order status monitoring, product expiration notifications, and sales analytics. Verification through Black Box Testing yielded a 98% functionality success rate, validating system dependability. Technical obstacles encountered during development included insufficient data validation protocols and limited digital proficiency among users, which were addressed through simplified interface design and enhanced validation mechanisms. The research establishes the practical effectiveness of user-oriented system architecture for small retail enterprises. Operational performance improved through error reduction in manual processes, instantaneous inventory visibility, and expanded market access. The implementation indicates sustained advantages for business growth capacity and technological preparedness. Subsequent research directions may investigate payment gateway integration, language localization capabilities, and responsive design optimization to enhance system versatility.
Co-Authors Aditya Wicaksono Darmansah, Fadhlan Zaki Endang Purnama Giri Fadlurohman, Rizky Fami, Amata Hapsari, Helena Dewi Kurniawan, Fadly Mindara, Gema Parasti Muhammad Nasir Prastyo, Ari Dian Putri, Tiara Ariyanto Riani, Lutfi Wahyoedi, Bontisesari Zahir, Rafi Hilal Zahra, Afnan