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Journal : Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control

Developing an Instrument to Measure Information Assurance Implementation for eGovernment using Goal Question Metric Approach Utomo, Rio Guntur; Wills, Gary; Walters, Robert
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Vol. 6, No. 2, May 2021
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/kinetik.v6i2.1200

Abstract

The eGovernment initiative is aimed to improve government services to the public by improving the quality and availability of services that can be accessed regardless of time and place. Consequently, the services must always be available at any time, and any threat to the information and systems should receive attention to ensure business continuity in the event of an incident. Therefore, in implementing eGovernment, information assurance (IA) must be considered. To determine the extent to which IA implementation status to protect eGovernment services in Indonesia, it is necessary to measure the implementation using an instrument. The measurement instrument was developed using the Goal Question Metric (GQM) approach. The developed instrument was then used in a case study to test its effectiveness in measuring the IA implementation. From the results of the case study, it can be concluded that the IA measurement instrument for eGovernment was proven to be effective within Indonesian context.
Website Quality Analysis Using Modified Webqual Method and Importance Performance Analysis on SITU TAK Website Putra, Rafli; Rio Guntur Utomo; Muhammad Faris Fathoni
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Vol. 9, No. 1, February 2024
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/kinetik.v9i1.1866

Abstract

Technological developments affect information services, such as website. Information services on the website make it easy to convey information widely. Therefore, the quality of the website can affect the information services. This research assessed one of Telkom University's academic service websites, namely SITU Student Activities Transcript (SITU TAK). The purpose of this study was to measure the quality of the website, user satisfaction, and the factors that can increase the user satisfaction. This study employed Webqual 4.0 method as the indicator and Importance-Performance Analysis (IPA) for grouping the factors based on the quadrant of IPA. Before grouping the data, the data first passed the validity test, reliability test, and gap analysis between user perceptions and expectations. Therefore, it can strengthen the conclusions and recommendations resulted from this study. After conducting this study, the final results were obtained, which stated that SITU TAK website still did not meet the expectations of its users. This can be seen in the results of the gap analysis calculation with a value of -0.63, which means that the level of importance or expectations of the users is still higher than the performance of the website.
Exploring Trust, Privacy, and Security in Cloud Storage Adoption among Generation Z: An Extended TAM Approach Utomo, Rio Guntur; Yasirandi, Rahmat
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Vol. 9, No. 4, November 2024
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/kinetik.v9i4.2009

Abstract

The incorporation of cloud storage technology holds the promise of significantly enhancing efficiency in various sectors, particularly from the perspective of Generation Z, a demographic known for its meticulous consideration of technology acceptance factors, especially security. This research thoroughly examines the level of acceptance of cloud storage technology among Generation Z. By augmenting the Technology Acceptance Model (TAM) with five core factors and introducing three novel factors—Perceived Security, Perceived Privacy, and Trust—this study not only adheres to traditional acceptance models but also ventures into uncharted territories, marking a significant contribution to understanding technology acceptance. This study meticulously collected data from 408 Generation Z respondents who actively use cloud storage technology, employing an innovative questionnaire disseminated via an online platform. Through sophisticated PLS-SEM data analysis, the study confirmed the positive and significant impact of all tested hypotheses, underscoring the importance of attitudes, perceived benefits, and usability in fostering the intention to use cloud storage. Notably, the added dimensions of privacy and security emerged as critical in enhancing users' trust in cloud storage solutions. Furthermore, this study paves the way for future explorations into technology acceptance across diverse populations and settings, underscoring the critical role of security and privacy in shaping technology adoption decisions among emerging generations.