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Analisis Implementasi Standar Pelayanan Publik Pada Lembaga Pelatihan Kerja Wajo Intelektual Mandiri Mastura Karateng; Muktamir Usman; Burhanuddin Burhanuddin
Journal of Research and Development on Public Policy Vol. 3 No. 1 (2024): Maret : Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v3i1.119

Abstract

People often complain about the quality of public services due to several factors, both factors originating from an institution's system and the human resources who work in it. We often encounter services that take a long time or require conditions that make people feel burdened. Therefore, it is necessary to implement Public Service Standards in every institution or organization. The existence of public service standards provides open access to information to the public, so that in a service both requirements, procedures, costs and time periods can be measured and known to the public without experiencing confusion or demands. community supervision in its implementation.
Pengaruh Good Governance Terhadap Prestasi Kerja Pegawai Di Kantor Kecamatan Majauleng Kabupaten Wajo Andi Renilda Filyandini; Muktamir Usman
Journal of Research and Development on Public Policy Vol. 4 No. 1 (2025): Maret: Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v2i1.89

Abstract

Good governance is always related to work, especially good quality work. Government organizations are expected to provide good quality work, so that there is good work performance. This type of research uses census research, where research takes all members of the population as respondents (data sources) and uses questionnaires as the main data collection tool. Using a quantitative approach and using descriptive methods to determine the influence of Good Governance on employee work performance at the Majauleng District Office, Wajo Regency. The results of research data analysis on Good Governance and Work Performance show that Good Governance at the Majauleng District Office is in the good category. Likewise with the Job Performance variable which is in the good category. The influence that the Good Governance variable has on Work Performance is in the very strong and positive category and the data is significant. The conclusion from the research results with the title The Influence of Good Governance on Work Performance is as follows. Good Governance at the Majauleng District Office, Wajo Regency is in the good category. The work performance of Majauleng District Office Employees in Wajo Regency is in the very good category. The results of data analysis show that the influence provided is a very strong influence with a positive and significant relationship direction
The Effect of Employee Competence on the Quality of Population Document Services at the Wajo Regency Disdukcapil Office : Penelitian Supris Musiapir; Muktamir Usman; Burhanuddin; Ekayani Burhanuddin
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.1433

Abstract

Penelitian ini bertujuan untuk mengetahui apakah kompetensi pegawai berpengaruh terhadap kualitas pelayanan dokumen pada Kantor Kependudukan dan Pencatatan Sipil Kabupaten Wajo. Judul tesis ini diangkat berdasarkan permasalahan yaitu masih adanya anggota masyarakat yang beranggapan bahwa sebagian besar kemampuan petugas pelayanan tersebut kurang dalam hal kecepatan dalam melayani masyarakat. Penelitian ini merupakan jenis penelitian korelasional dengan pendekatan kuantitatif. Subjek dan lokasi penelitian adalah penduduk yang mendaftarkan dokumen sipilnya pada Kantor Kependudukan dan Pencatatan Sipil Kabupaten Wajo. Uji reliabilitas dan validitas dalam penelitian ini digunakan untuk menilai keabsahan kuesioner penelitian, sedangkan uji t dilakukan untuk mengetahui apakah variabel bebas berpengaruh signifikan terhadap variabel terikat. Teknik analisis data menggunakan analisis statistik inferensial dengan menggunakan analisis regresi linier sederhana. Hasil hipotesis dalam penelitian ini menunjukkan bahwa Kompetensi Pegawai berpengaruh lemah atau tidak signifikan terhadap Kualitas Pelayanan pada Kantor Kependudukan dan Pencatatan Sipil, dengan variabel sebesar 9,7%.
Pengaruh Penerapan Fungsi – Fungsi Manajemen terhadap Kreativitas Kerja Pegawai: Pada Kantor Dinas Pemuda Olahraga dan Pariwisata Kabupaten Wajo Burhanuddin Burhanuddin; Muktamir Usman; Supris Musiafir; Ekayani Burhanuddin
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 3 (2025): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i3.2615

Abstract

Employees at the Wajo Regency Youth, Sports and Tourism Office are one of the public bureaucracies at the Regency/City level carrying out service functions to the community, according to the results of initial observations show that the implementation of management functions and employee work creativity is still not optimal, especially related to the implementation of management functions in terms of implementation (creating a dynamic work atmosphere/making the best use of time). This research was conducted to determine the effect of the application of management functions on the work creativity of employees at the Wajo Regency Youth, Sports and Tourism Office. The research population is all employees at the Wajo Regency Youth, Sports and Tourism Office using a survey research type with a quantitative associative approach.The results of this study show that the variables of management functions, based on respondents' responses are at the very good criteria, and the work creativity variables are at the good criteria. Based on the results of statistical testing, Ho was rejected and Ha was accepted, so it was concluded that the implementation of management functions had a positive and significant effect on the work creativity of employees at the Wajo Regency Youth, Sports and Tourism Office.