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All Journal Jurnal Kolaboratif Sains Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik
Kellyna Najwa Julyanti
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Peran Pembinaan dan Pengawasan Pemerintah Daerah Malang Dalam Meningkatkan Kualitas Pelayanan Publik Putri Theresia; Agitha Amelia Tambunan; Kellyna Najwa Julyanti; Keisya Vania Putri Satuhu; Ivan Dermawan
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 1 No. 3 (2024): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v1i3.569

Abstract

This research is motivated by challenges in monitoring and developing public services in the Malang Regional Government which require an integrated approach. Investments in human resource development and information technology are needed to increase the efficiency and effectiveness of supervision. Increasing the budget for guidance and supervision, strengthening the independence of supervisory institutions, and utilizing information technology are considered solutions to improve the quality of public services. The research method used in this research is a qualitative method with a literature study approach. This approach was chosen because it allows researchers to explore and understand the phenomenon of coaching and supervision in the context of public services through analysis of various relevant sources of information. The qualitative method focuses on an in-depth understanding of the existing context, processes and dynamics, making it suitable for studying the role of coaching and supervision in improving the quality of public services in the Malang Regional Government. Literature study as part of this qualitative method involves collecting and analyzing data from various sources such as books, academic journals, official government reports, and related policy documents. The research results show that guidance and supervision in the Malang Regional Government has an important role in improving the quality of public services. Coaching is carried out to increase the capacity and performance of state civil servants, while supervision aims to ensure employee compliance with applicable regulations. The main challenges faced are limited human and technological resources. Suggested solutions include investing in human resource development, increasing the budget for guidance and supervision, strengthening the independence of supervisory institutions, and utilizing information technology to increase the efficiency and effectiveness of supervision.
Perbandingan Implementasi Jaminan Kesehatan Di Negara Indonesia Dan Malaysia: Tinjauan Dari Perspektif Teori Implementasi Edward III: Comparison of Health Insurance Implementation in Indonesia and Malaysia: A Review from the Perspective of Edward III's Implementation Theory Faqih Ragi; Gandina Suciyani Fitria H; Kellyna Najwa Julyanti; Fajri Fhatariki Ghifari; Dian Fitriani Afifah
Jurnal Kolaboratif Sains Vol. 8 No. 7: Juli 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i7.7966

Abstract

Penelitian ini menganalisis implementasi jaminan kesehatan di Indonesia dan Malaysia menggunakan kerangka teori implementasi kebijakan Edward III, yang mencakup variabel komunikasi, sumberdaya, disposisi implementor, dan struktur birokrasi. Dengan metode kualitatif komparatif, data sekunder dari dokumen resmi, laporan internasional, dan jurnal ilmiah dianalisis secara mendalam. Hasil penelitian menunjukkan bahwa Indonesia, melalui Jaminan Kesehatan Nasional (JKN), telah mencapai cakupan 97% populasi (273 juta jiwa) per Juni 2024, namun belum memenuhi target RPJMN 2020–2024 sebesar 98% dan menghadapi tantangan defisit finansial serta distribusi sumber daya yang timpang. Malaysia mengandalkan sistem kesehatan dual dengan layanan publik bersubsidi tinggi dan sektor swasta yang mendukung medical tourism, tetapi hanya 22–45% populasi memiliki asuransi swasta, dengan ketimpangan akses urban-rural. Indonesia unggul dalam komunikasi kebijakan dan birokrasi terpusat, sementara Malaysia menonjol dalam kualitas sumber daya dan profesionalisme implementor. Rekomendasi meliputi reformasi pembiayaan dan pemerataan sumber daya untuk Indonesia, serta pengembangan skema asuransi universal dan literasi kesehatan untuk Malaysia, guna mendukung pencapaian Universal Health Coverage (UHC) yang berkelanjutan.
Co-Authors Agitha Amelia Tambunan Dian Fitriani Afifah Fajri Fhatariki Ghifari Faqih Ragi Gandina Suciyani Fitria H Ivan Dermawan Keisya Vania Putri Satuhu Putri Theresia