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All Journal Formosa Journal of Social Sciences (FJSS) Jurnal Intervensi Sosial
Feni Khairifa
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Membongkar Strategi Komunikasi Efektif: Analisis Kasus Pada Pekerja Sosial di Lingkungan Urban mucklis, mucklis; Emi Triani; Feni Khairifa
Jurnal Intervensi Sosial Vol. 3 No. 1 (2024): Penanganan Masalah Kesejahteraan Sosial
Publisher : Talenta usu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/intervensisosial.v3i1.16129

Abstract

This article aims to explore effective communication strategies implemented by social workers in urban environments through a systematic literature review (SLR) approach. The research employs a qualitative method alongside the SLR approach. Primary sources for this study are articles specifically concerning the theme, while secondary sources include supporting articles, books, and reports. The data collection technique used in this research is document analysis and literature review. Data analysis was conducted using the Miles and Huberman model, which involves data reduction, data display, and conclusion drawing. The findings indicate that communication technology plays a vital role in enhancing interactions between social workers and their clients. The success of communication also heavily relies on cultural sensitivity and the social workers' ability to tailor their messages to the diverse needs and contexts of their clients. Challenges such as building trust and adapting to rapid changes, especially under pandemic conditions, are the primary focus of the discussion. The discussion in this article reveals that effective communication in urban social work involves more than the mere transfer of information; it also encompasses relationship building, client empowerment, and strategy adaptation in response to crises. Successful strategies are those that combine the use of technology with a humanity-based approach to support client autonomy and activate their potential for positive social change.
Environmental Communication Strategy of Food Bank Aksata Pangan in Organizational Image Development to Reduce the Food Waste in Medan July Susanti Br Sinuraya; Syafruddin Pohan; Feni Khairifa
Formosa Journal of Social Sciences (FJSS) Vol. 3 No. 2 (2024): June 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjss.v3i2.10722

Abstract

This study aims to analyze the Environmental Communication Strategy of Aksata Pangan Food Bank Managers in Developing Organizational Image to Reduce Food Waste in Medan City, Obstacles experienced and how to overcome the obstacles experienced. The theory used in this study is the theory of Environmental Communication Strategy Flor & Cangara (2018). The paradigm used in this study is constructivism with the object of research being Aksata Pangan Food Bank Managers and the subject of the study is environmental communication strategy. Five (5) research informants produced saturated data and three (3) triangulation informants. Data collection techniques through in-depth interviews and observations. The results of this study found that Aksata Pangan Food Bank succeeded in identifying the main problems related to environmental communication needs through social media monitoring and news analysis. Aksata Pangan focuses on using Instagram as the main platform to reach generation Z and millennials with educational messages about environmental issues such as food waste. This effort has helped increase public understanding of environmental issues and the importance of reducing food waste, which has a positive impact on the image of the organization
Co-Authors Emi Triani July Susanti Br Sinuraya Mucklis, Mucklis Syafruddin Pohan