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Journal : Serambi Engineering

Analisis Permasalahan Pengiriman Darat Palm Kernel dan Strategi Pengelolaan Vendor pada PT X Grace Victory; Iwan Sukoco; Tribowo Rachmat Fauzan
Jurnal Serambi Engineering Vol. 10 No. 3 (2025): Juli 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

This study investigates land transportation issues in the delivery of palm kernel at PT X and proposes a structured vendor management strategy. Despite relying on third-party vendors to enhance cost efficiency and flexibility, PT X faces frequent delays caused by a mismatch between planned and actual truck arrivals, poor road conditions, and the lack of a documented performance evaluation system. Using a qualitative approach, this research employs fishbone analysis to identify root causes from six dimensions: man, material, machine, method, environment, and measurement. The findings highlight that delivery delays are a multidimensional problem, requiring systematic improvements in both internal management and vendor coordination. This study recommends a data-driven vendor management strategy with enhanced documentation, standard operating procedures, and regular performance evaluation. Implementing these measures is expected to improve delivery efficiency, maintain product quality, and support sustainable logistics operations at PT X.
Analisis Urgensi Database Perancangan Sistem Informasi PT PSL Dengan Fishbone Diagram dan Diagram Pareto Fasha, Adinda; Nenden Kostini; Tribowo Rachmat Fauzan
Jurnal Serambi Engineering Vol. 10 No. 3 (2025): Juli 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the era of technology and increasingly tight logistics industry competition, the speed and accuracy of distribution services are very important to maintain the company's competitiveness. Various reasons, including the lack of digitization of motor vehicle delay recording (KBM) as the company's distribution key. The purpose of this study is to identify the factors that cause these delays and to determine how important database development is to build an efficient logistics information system. This study uses a Pareto diagram based on the 80/20 principle to determine the most important factors causing obstacles and Fishbone Diagram analysis to map the causal factors in a structured manner. The results of the analysis show that more than 80% of distribution delays are caused by KBM problems, operational problems, and road conditions. Additionally, the Fishbone diagram analysis indicates that engine factors (KBM) and operational policies are the two primary causes requiring special attention. This further strengthens the fact that creating a comprehensive and accurate database is very important as a basis for designing PT PSL's logistics information system.