Articles
<![CDATA[Developing a Class Scheduling Mobile Application for Private Campus in Tangerang with the Extreme Programming (XP) Model ]]>
<![CDATA[Jansen Wiratama]]>;
<![CDATA[Hari Santoso]]>;
<![CDATA[Clairence]]>
<![CDATA[ G-Tech: Jurnal Teknologi Terapan Vol 7 No 2 (2023): G-Tech, Vol. 7 No. 2 April 2023 ]]>
Publisher : <![CDATA[Universitas Islam Raden Rahmat, Malang ]]>
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DOI: 10.33379/gtech.v7i2.2288
<![CDATA[Class schedule is one of the important essences in lecture activities. The class scheduling process at STMIK Dharma Putra, a private campus in Tangerang, has several obstacles. The obstacle is class schedules that still need to be distributed to students and lecturers via short messaging applications such as WhatsApp (WhatsApp Group Chat) and email services, resulting in duplicate schedule files. Another obstacle was when revisions to class schedules and re-submissions caused the class schedule files to accumulate (data redundancy). Moreover, the campus reminder activities are carried out conventionally by sending paper photos of the daily lecture schedule via the WhatsApp group. Based on literature studies conducted in previous research, one way to disseminate information that is quite effective and successful in dealing with similar problems is through mobile-based applications. A mobile-based class scheduling application is developed using Flutter tools with an Extreme Programming model to overcome the problem. The final stage of this research is application testing using the User Acceptance Test (UAT) method with the Black-box testing model. From the results of the UAT test, the results obtained were 92.82% with excellent indicators and following user needs.]]>
<![CDATA[Improving Invoice Management: A Web-based Application for the Hospitality IT Vendor Industry using Prototyping Model ]]>
<![CDATA[Jansen Wiratama]]>;
<![CDATA[Santo Fernandi Wijaya]]>;
<![CDATA[Hari Santoso]]>;
<![CDATA[Jonathan]]>
<![CDATA[ Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023) ]]>
Publisher : <![CDATA[SAFE-Network ]]>
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DOI: 10.37034/infeb.v5i4.752
<![CDATA[This research delves into the challenges faced by a hospitality IT vendor providing services to a diverse clientele in Indonesia. The vendor, relying on profits from clients for operational and developmental activities, needs help with the billing process. The complexities arise from various payment schemes, including full payments and installments, coupled with the annual requirement for clients to purchase a maintenance key for continued system access. The existing transaction process experiences delays due to difficulties searching for invoice data among numerous clients with varying payment times. These delays hinder the timely collection of subsequent payments, resulting in receivables and potential disruptions to the vendor's cash flow for operational and developmental costs. Traditional bill recording methods compound the problem with inaccuracies and data retrieval challenges The findings of this research is a web-based application developed through the SDLC prototyping model to address these issues. The application, evaluated through User Acceptance Testing (UAT), successfully overcame the challenges. The results indicate that the application efficiently manages invoice data, facilitates timely payments, and enhances overall accuracy in data processing. In conclusion, the web-based application is an optimal solution, resolving invoice management issues and streamlining processes for the hospitality IT vendor.]]>
<![CDATA[Development of Web-based School Uniforms order Application in a Private School with Prototyping Model ]]>
<![CDATA[Wiratama, Jansen]]>;
<![CDATA[Ady Sanjaya, Samuel]]>;
<![CDATA[Santoso, Hari]]>;
<![CDATA[Brian Kurniadi, Reinardus]]>
<![CDATA[ International Journal of Science, Technology & Management Vol. 4 No. 6 (2023): November 2023 ]]>
Publisher : <![CDATA[Publisher Cv. Inara ]]>
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DOI: 10.46729/ijstm.v4i6.977
<![CDATA[Strada SMK Daan Mogot, a private school in Tangerang City, oversees several operations. Student registration, academic exams, uniform measurements, and book purchases are carried out at the beginning of each school year. The Uniform Team tasked with handling this activity experienced difficulties due to the large volume of data, making conventional techniques inefficient to carry out. This research focuses on simplifying uniform ordering procedures from the uniform team to the uniform manufacturing supplier. The Uniform Team recorded and measured orders by hand, which resulted in time-consuming management and limited real-time data monitoring for the Principal. A web-based solution that allows easy access to uniform ordering data is needed to speed up these operations. The successful development and installation of this application at SMK Strada Daan Mogot is a significant achievement, with good User Acceptance Test results and confirming alignment with user needs. This progress is an essential step toward optimizing school operations.]]>
<![CDATA[IMPLEMENTATION OF CHATBOT CUSTOMER SERVICE FEATURES ON PT DIAN PRIMA JAYARAYA USING DIALOGFLOW ]]>
<![CDATA[Putra, Heru Soetanto]]>;
<![CDATA[Santoso, Hari]]>;
<![CDATA[Cifran, Cifran]]>
<![CDATA[ Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER ]]>
Publisher : <![CDATA[ISTEK WIDURI ]]>
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DOI: 10.37365/jti.v8i2.151
<![CDATA[The customer service team functions to accommodate questions and answer questions experienced by application users. There are times when the number of questions that are accommodated is so large that the existing customer service team does not handle them. Ignored or unanswered questions can reduce customer satisfaction levels. For this reason, we need a system that can help automate customer service activities so as to avoid unanswered customer questions. A chatbot is a service powered by a set of rules and sometimes artificial intelligence, which interacts with users via a chat interface. Chatbot will be built within the iOS prototype application and will use the Natural Language Processing (NLP) platform, Dialogflow. This platform will later process and scan every question given by the customer so that by implementing this feature the customer service team can work more effectively because some of the manual activities have been automated. The results of this study are that the chatbot system created can reduce the frequency of questions by Solo application users by up to 92.82%. Thus, it is hoped that the customer service team can work more effectively and strategically, and can increase customer satisfaction.]]>
<![CDATA[Enhancing Gaming Engagement through the Integration of Game Design Document and Finite State Machine: A Study on Optimizing Non-playable Character Responsiveness ]]>
<![CDATA[Wiratama, Jansen]]>;
<![CDATA[Rian]]>;
<![CDATA[Evelin Johan, Monika]]>;
<![CDATA[Santoso, Hari]]>
<![CDATA[ The Indonesian Journal of Computer Science Vol. 12 No. 4 (2023): The Indonesian Journal of Computer Science (IJCS) ]]>
Publisher : <![CDATA[AI Society & STMIK Indonesia ]]>
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DOI: 10.33022/ijcs.v12i4.3328
<![CDATA[Non-playable Character (NPC) is a prominent terminology within the gaming domain. While players do not directly control NPCs, their role significantly influences the gaming experience. Enhancing NPC responsiveness becomes imperative as NPCs' passive nature can lead to monotonous gameplay. To address this concern, a computational model, namely Finite State Machine (FSM), is implemented to elevate NPC responsiveness during interactions with the main characters, whether as adversaries or allies. This research uses the Game Design Document (GDD) methodology to design a survival horror-themed game. The resultant Survival Horror Game undergoes Alpha testing to validate its overall functionality and the successful integration of the FSM computational model. Findings indicate that enemy NPCs can pursue the main character from any position, with an average arrival interval of 68 seconds. Additionally, allied NPCs promptly respond when the main character approaches. Subsequently, the Beta testing results reflect an 80% average score interpretation based on percentage responses, implying the game's favorable suitability and acceptability on the Likert scale.]]>
<![CDATA[Cargo Delivery web-based Application with Ant Colony Optimization Algorithm for Shortest Route search: A Case Study in the Die Cutting Industry ]]>
<![CDATA[Wiratama, Jansen]]>;
<![CDATA[Wijaya, Santo Fernandi]]>;
<![CDATA[Tandika, Idris]]>;
<![CDATA[Santoso, Hari]]>
<![CDATA[ Jurnal Teknologi dan Manajemen Informatika Vol. 10 No. 1 (2024): Juni 2024 ]]>
Publisher : <![CDATA[Universitas Merdeka Malang ]]>
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DOI: 10.26905/jtmi.v10i1.11372
<![CDATA[Conventional business processes sometimes lead to negligence and forgetfulness regarding important delivery requests, thereby causing operational disruptions that could impact the company's reputation. The limitations of conventional methods are also faced by CV Karya Pelangi, a company operating in the Die die-cutting industry, where many customer orders are usually submitted orally, causing problems that lead to late deliveries and delays in the production process. This problem is exacerbated by limited resources, for example, a delivery fleet consisting of only two drivers. Focuses on developing web-based applications with prototyping models and implementing the Ant Colony Optimization (ACO) algorithm to overcome delivery route optimization challenges. This research produces a web-based application using a software prototype model. In addition to applying the ACO algorithm to identify optimal delivery routes, the app offers insights into the goods transported, shipper details, and departure and destination times. Simulation results show that CV Karya Pelangi can now determine short circuit paths efficiently, thereby increasing operational efficiency, with a path length of 0.3892 and a pheromone intensity of 2.569. This innovative solution promises to revolutionize cargo shipping operations, ensuring timely and efficient deliveries increasing customer satisfaction and operational efficiency.]]>
<![CDATA[RANCANG BANGUN SISTEM INFORMASI REKAM MEDIS BERBASIS WEB ]]>
<![CDATA[Santoso, Hari]]>;
<![CDATA[Sugesti, Sugesti]]>;
<![CDATA[Gea, Notatema Anugrah]]>
<![CDATA[ Infotech: Journal of Technology Information Vol 7, No 1 (2021): JUNI ]]>
Publisher : <![CDATA[ISTEK WIDURI ]]>
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DOI: 10.37365/jti.v7i1.100
<![CDATA[Medical record is a file that contains records about the patient's identity, examination, treatment, actions and other health services to patients. The speed of obtaining data and processing of data is very much needed in the current technological era. With the development of technology makes people think to be able to work more effectively and efficiently. One of them is making a conventional system into a computerized system. By utilizing website facilities that are connected to the internet, medical records can be more effective and efficient in searching and recording medical history. In this research a web-based information system is designed using the PHP programming language and MySQL database using the waterfall method as its research method. With this system, it is expected to be able to overcome the various needs of users to search for patient data and perform data processing as well as facilitate users in making reports. From the results of research and design that has been implemented to produce medical record applications that facilitate the processing of patient data.]]>
<![CDATA[PERANCANGAN SISTEM APLIKASI BERBASIS MOBILE UNTUK MENGURANGI TINDAKAN ANCAMAN ATAU KEKERASAN PADA PELAJAR (IMPLEMENTASI : SEKOLAH DHARMA PUTRA) ]]>
<![CDATA[Wiratama, Jansen]]>;
<![CDATA[Santoso, Hari]]>
<![CDATA[ Computatio : Journal of Computer Science and Information Systems Vol. 3 No. 2 (2019): COMPUTATIO : JOURNAL OF COMPUTER SCIENCE AND INFORMATION SYSTEMS ]]>
Publisher : <![CDATA[Faculty of Information Technology, Universitas Tarumanagara ]]>
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DOI: 10.24912/computatio.v3i2.6037
<![CDATA[Student violence is still one of the problems faced by students, parents and school parties. The lack of openness from students and the limitations of parents and school parties in monitoring student activities resulted in violent acts and threats to students are difficult to avoid. To solve these problems, an application system is needed to make students connect with their respective parents and school through their personal smartphones, so they are expected to Reduce the level of violence, especially among students. The application system will be designed to be mobile-based and the design stage will use the RAD (Rapid Application Development) method. A mobile-based application system that will be designed to utilize the panic button feature to provide notification alerts from students to parents and school parties. The resulting location of the notification alert can be monitored directly on the map (maps) that is available precisely using GPS (Global Positioning System). Kekerasan pada pelajar masih menjadi salah satu masalah yang dihadapi oleh para pelajar, orang tua dan pihak sekolah. Kurangnya keterbukaan dari pelajar dan keterbatasan orang tua serta pihak sekolah dalam melakukan pemantauan aktifitas pelajar mengakibatkan tindak kekerasan dan ancaman pada pelajar menjadi sulit untuk dihindari. Untuk menangani permasalahan tersebut, diperlukan sebuah sistem aplikasi yang membuat para pelajart erhubung dengan orang tuanya masing-masing dan pihak sekolah melalui smartphone pribadi para pelajar, orang tua dan pihak sekolah, sehingga diharapkan dapat mengurangi tingkat kekerasan khususnya di kalangan pelajar. Sistem aplikasi yang akan dirancang berbasis mobile dan pada tahap perancangannya akan menggunakan metode RAD (Rapid Application Development). Sistem aplikasi berbasis mobile yang akan dirancang memanfaatkan fitur panic button untuk memberikan alert notification dari siswa ke orang tua dan pihak sekolah. Hasil lokasi dari alert notification tersebut dapat dipantau langsung pada peta (maps) yang tersedia secara presisi menggunakan GPS (Global Positioning System). ]]>
<![CDATA[DEVELOPMENT OF WEB-BASED SERVICEAPP APPLICATIONS AND USABILITY TESTING USING THE USABILITY SCALE SYSTEM (SUS) CASE STUDY: PT TELEMEDIA MITRA ERAJAYA ]]>
<![CDATA[Lukito, Axcel]]>;
<![CDATA[Wiratama, Jansen]]>;
<![CDATA[Santoso, Hari]]>
<![CDATA[ Computatio : Journal of Computer Science and Information Systems Vol. 6 No. 2 (2022): Computatio: Journal of Computer Science and Information Systems ]]>
Publisher : <![CDATA[Faculty of Information Technology, Universitas Tarumanagara ]]>
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DOI: 10.24912/computatio.v6i2.20379
<![CDATA[Today, many companies have taken advantage of the use of technology to help their business processes. One of Indonesia's companies engaged in Test and Measurement, Network Monitoring and Telecom Professional Services is PT Telemedia Mitra Erajaya which uses applications to help its business processes, especially in inventory. This study aims to evaluate and produce a recommended application design based on the evaluation results using the System Usability Scale (SUS) method to measure application usability. In usability testing, there are five components: Learnability, Efficiency, Memorability, Errors, and Satisfaction. After the Usability evaluation is complete, the results will be used as recommendations for the design of the Serviceapp application. The results of usability testing on existing enterprise applications get the results of 54.75 points. The framework for designing the Serviceapp application is Laravel with the adminLTE template. This research results from a website-based Serviceapp Inventory application that can help companies enter data and are easy to access. The usability testing results obtained are 74.75 points. With the new application, test results increased by 20 points.]]>
<![CDATA[PERANCANGAN SISTEM INFORMASI ADMINISTRASI KELURAHAN PADA KELURAHAN PASAR BARU KOTA TANGERANG ]]>
<![CDATA[Santoso, Hari]]>;
<![CDATA[Putra, Heru Soetanto]]>;
<![CDATA[Pratama, Aditya]]>
<![CDATA[ Infotech: Journal of Technology Information Vol 5, No 2 (2019): NOVEMBER ]]>
Publisher : <![CDATA[ISTEK WIDURI ]]>
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DOI: 10.37365/jti.v5i2.71
<![CDATA[The development of information from time to time continues to increase` this is supported by the development of more advanced and adequate technology so that information can be accessed quickly and precisely. Based on the 2014-2018 Pasar Baru Kelurahan Vision that has been established and efforts to support the achievement of the Tangerang City mission by optimizing the authority of information technology-based public services through improving the quality of population administration and civil registration services. In fact in the process of storing data from the results of each work unit is still storing files in the ordner so it takes a long time to find the file that will be needed. To overcome the problems that occur, the authors make the design of a new village market administration information system The system will be built using the PHP programming language and Microsoft Access database. This application can simplify and speed up section heads and employees in accessing their documents independently so that administrative services become more effective and efficient and provide convenience in the processing of urban operational data in data storage services.]]>
