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All Journal INFOKUM Jurnal Scientia Journal of Innovation Research and Knowledge
La Didi
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

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Accountability of Building Permit Services in Buton Regency Rahmawati, Rahmawati; La didi; Asrul, Asrul
INFOKUM Vol. 13 No. 02 (2025): Infokum
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/infokum.v13i02.2775

Abstract

This study aims to explore the accountability of building approval services at the Investment and One-Stop Integrated Service Office (DPMPTSP) of Buton Regency; procedures in building approval services, cost certainty, time standards and responsiveness. Data collection techniques are carried out through interview methods, observation, documentation, and online data search methods, data analysis techniques are carried out through data reduction, and drawing conclusions. The findings of this study indicate that the Accountability of Building Construction Permit Services in Buton Regency, as a whole, is not fully accountable, there are still several dimensions that are considered inadequate as follows: “1. The service procedure is not in accordance with the SOP contained in the standard service standards, the public still does not know much about the change in regulations from IMB to PBG, socialization has not been carried out so that the public is confused about taking care of building permits, 2. Transparent financing according to community expectations, financing is regulated in regional regulation number 6 of 2023 concerning Regional Taxes and Regional Retributions although there are still several points that are different from the previous IMB retribution, such as technical standard compliance inspection services, PBG issuance, and building inspections but are still carried out manually. 3. The time period for processing PBG regulations at the Buton Regency PUPR DPUPR is not in accordance with the applicable provisions and SOPs. During the transition period, the IMB regulation is still the patron in serving PBG permits which has an impact on the process of adapting online-based PBG licensing services, in terms of the division of the implementation of PBG licensing services involving two (2) agencies which has implications for the service process which takes a long time and is not on time”. 4. The responsiveness of the PUPR Service of Buton Regency is quite good, the PUPR service and related officers quickly respond to complaints and complaints from the public so that the public can understand the mechanism of PBG licensing regulations.
Accountability of the Integrity Zone Program Towards a Corruption-Free Region at the Ministry of Religious Affairs Office in Baubau City Asmiddin, Asmiddin; La Didi; Emiryanti, Emiryanti
INFOKUM Vol. 13 No. 05 (2025): Infokum
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/infokum.v13i05.2958

Abstract

The purpose of this study is to describe the accountability of the Integrity Zone Program towards a Corruption-Free Area (WBK) at the Baubau City Ministry of Religious Affairs Office using the approach (Halim, 16) including the implementation of the program, the suitability between targets and achievements, and the clarity of the program's goals and objectives. This research method uses a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. Data sources were obtained from informants through direct observation and interviews and documents obtained in the form of regulations and processing. Data were analyzed using the Miles and Huberman interactive model, which consists of data reduction, data presentation, and drawing conclusions and verification. The results of the study indicate that program accountability has been reflected in various positive achievements. In the outcome dimension, the WBK program encourages increased ASN discipline, consistent implementation of SOPs, and the birth of digital service innovations such as LKH Online, PTSP Digital, and the Halal Meatball Cart (GBH) program. This indicates an increase in efficiency, effectiveness, and professionalism of services. In the dimension of suitability of targets and achievements, most program indicators have been achieved, especially in terms of increasing service speed and public satisfaction. However, obstacles such as employee resistance, limited technical training, and gaps in technology utilization still hamper the optimization of overall program accountability. Meanwhile, in terms of clarity of goals and objectives, the program has a specific policy direction outlined in official documents and supported by internal socialization. However, substantive understanding of integrity values is not yet fully shared among technical implementers.
Co-Authors Asmiddin, Asmiddin Asrul Asrul Emi Iryanti Fendi Satria Ramadani Hasmirawati Ningtyas La Ode Syaiful Islamy Parlindungan Toruntju Rahmawati Rahmawati Syahril Ramadhan Urfin, Urfin