Article Per Year (5 Year)
p-Index From 2021 - 2026
1.588
P-Index
This Author published in this journals
All Journal TARBIYA : Journal Education in Muslim Society Jurnal Manajemen Pendidikan (JMP) AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Tarbawiyah Jurnal Ilmiah Pendidikan Jawda: Journal of Islamic Education Management Journal of Islamic Education Management JIMPI: Jurnal Inovatif Manajemen Pendidikan Nidhomiyyah: Jurnal Manajemen Pendidikan Islam Al-Munawwarah: Journal of Islamic Education Filantropis: Jurnal Pengabdian kepada Masyarakat
Qusairi, Ahmad
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Engineering Library & Information Science Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 11 Documents
Search

 1   2 
Managing Crisis in Education: The Role of Digital Leadership and Social Media Communication Abidin, Zainal; Qusairi, Ahmad; Mubarak, Fadhel
JURNAL AL-TANZIM Vol 9, No 4 (2025)
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/al-tanzim.v9i4.11554

Abstract

This study aims to analyze effective leadership strategies and practices in utilizing social media in a responsive, empathetic, and transparent manner during a crisis. Using a qualitative case study approach, the research involved in-depth interviews with 30 informants, direct observation, and documentation. Data were analyzed thematically with reference to theories of transformational leadership, digital communication, and crisis management. The results indicate that principals who actively manage social media communications, such as using quick-response features and delivering honest, empathetic messages, successfully build stakeholder trust and control the narrative amid uncertainty. This responsive and collaborative communication model strengthens social relationships and accelerates the adaptation of school community members. These findings align with the theory that effective crisis communication requires a leader's digital competence and interpersonal skills. This research contributes to the development of digital leadership and crisis management theory in education. It provides practical guidance in developing effective communication policies and training for schools in emergencies.
Co-Authors Ahmad, Faishol Arsyillah, Berlian Tahta Fikri, Heykal Khairul Anwar Mubarak, Fadhel Muhammad Akbar Nur Hanifansyah Pahrurraji, Pahrurraji Wahyudi, Iqmal Yakup, Ahmad Zainal Abidin