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All Journal Jurnal Visi Manajemen (JVM) Jurnal Teknik Informatika dan Teknologi Informasi
Emmi Juwita Siregar
Institut Teknologi dan Sains Padang Lawas Utara
Computer Science & IT Decision Sciences, Operations Research & Management

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Pengembangan Program Pelatihan Kedisiplinan Kerja (P3K) di Lingkungan Dinas Pendidikan Paluta Panusunan Panusunan; Emmi Juwita Siregar; Nenni Faridah Lubis; Mutiara Mutiara; Rabiyatul Adawiyah Siregar; Juli Astati Siregar
Jurnal Visi Manajemen Vol. 10 No. 3 (2024): Jurnal Visi Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jvm.v10i3.487

Abstract

This study aims to develop a Work Discipline Training Program (P3K) in the Paluta Education Office environment. The problems studied are 1) How is the level of work discipline of employees in the Paluta Education Office environment? 2) How is the quality of service in the Paluta Education Office? 3) How is the performance of administrative staff in the Paluta Education Office? The research method used is qualitative with a case study approach. Data collection is done through interviews, observation, and document study. The results showed that the level of work discipline of employees in the Paluta Education Office still needs to be improved, especially in the aspect of attendance and compliance with regulations. The quality of service in the Paluta Education Office is also not optimal, with public complaints regarding the slow administrative process. The performance of administrative staff still needs to be improved, especially in communication skills and mastery of information technology. This research resulted in the design of a Work Discipline Training Program (P3K) which is expected to improve discipline, service quality, and employee performance in the Paluta Education Office environment.
Perancangan dan Implementasi Sistem Informasi Nasabah pada BSI KCP Gunung Tua Studi Kasus Data Nasabah Laila Syarifah; Emmi Juwita Siregar; Afelia Anggraini; Rahmadhani Hasibuan; Riskha Armida Dewi
Jurnal Teknik Informatika dan Teknologi Informasi Vol. 5 No. 3 (2025): Desember: Jurnal Teknik Informatika dan Teknologi Informasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jutiti.v5i3.6331

Abstract

The development of information technology has influenced the way various sectors work, including banking. Previously, customer data management was done manually, which often led to data duplication and time delays. This study aims to create and implement a more effective customer information system at Bank Syariah Indonesia (BSI) Gunung Tua Branch Office (KCP), so that the data management process becomes faster and more accurate. This study used the R&D method with the Waterfall model. The system was created using the PHP or Laravel programming language and relied on a MySQL database. The results showed that the system was successfully created and implemented. This system supports two main types of users: Admin/Customer Service who can log in, manage customer data (input, change, delete, and search), and print reports; and Customers who can view personal data, monitor savings status, and create new accounts. In conclusion, this system has an integrated database structure (Admin, Customer, Account, Transaction tables) and successfully meets user needs, thereby increasing efficiency and accuracy in customer data management at BSI Gunung Tua KCP.
Co-Authors Afelia Anggraini Juli Astati Siregar Laila Syarifah Lubis, Nenni Faridah Mutiara Mutiara Panusunan Panusunan Rabiyatul Adawiyah Siregar Rahmadhani Hasibuan Riskha Armida Dewi