Mayangsari, Agni Shanti
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ENVIRONMENTAL AWARENESS AND EMPLOYEE GREEN BEHAVIOURS: MEDIATION EFFECT ADAPTIVE LEADERSHIP Pujianto, Wahyu Eko; Purwono, Rudi; Mudzakkir, Mohammad Fakhruddin; Dyatmika, Sutama Wisnu; Paraswati, Ajeng Dyah; Supriyadi, Supriyadi; Tedyono, Rico; Mayangsari, Agni Shanti
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol 13, No 2 (2024): Jurnal Ekonomi Bisnis dan Kewirausahaan
Publisher : Fakultas Ekonomi dan Bisnis, UNTAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jebik.v13i2.77348

Abstract

Organisations face various environmental challenges that ultimately influence their green practices, particularly among employees. The study aims to test and analyse the effect of environmental awareness on green behavior, with adaptive leadership acting as a mediator. The research was conducted in the food industry in East Java, involving 173 respondents, 32 managers, and 141 employees. The sampling technique was non-probability sampling, with purposive sampling used for sample selection. Data analysis was conducted using quantitative methods, specifically SEM-PLS with Mplus 8 software, to test research hypotheses. The results indicate that environmental awareness has a significant positive effect on employee green behaviour and adaptive leadership. Furthermore, adaptive leadership has a significant positive effect on employee green behaviour. This study also finds that environmental awareness variables positively impact green behaviour, mediated by adaptive leadership in food industry companies in East Java. These findings contribute to the food industry by enhancing green practices, promoting environmental sustainability, and meeting consumer expectations for green products.JEL: D23.
Middle manager impacts: Situational leadership on service quality performance Mayangsari, Agni Shanti; Juansih; Eko Pujianto, Wahyu
Jurnal Manajemen dan Pemasaran Jasa Vol. 18 No. 1 (2025): Maret
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v18i1.19989

Abstract

This study investigates the impact of situational leadership by middle managers on service quality performance in Surabaya's hospitality industry, with Perceived Organizational Support as a moderating variable. Data were collected from 179 valid responses from 15 star-rated hotels, focusing on managerial roles such as Front Office Managers and Executive Housekeepers. A quantitative approach was adopted, employing Structural Equation Modeling (SEM) for data analysis. The results indicate that delegative and supportive leadership significantly enhance service quality, while coaching and directive leadership do not show a significant effect. Moreover, POS significantly improves service quality but does not strengthen the relationship between situational leadership styles and service quality. These findings emphasize the importance of tailoring leadership approaches to specific contexts, highlighting the critical role of delegative leadership and organizational support in fostering service quality. Future research should expand beyond Surabaya and explore other industries to enhance the generalizability of these findings. This study contributes to the contingency theory by examining the dynamic interplay between situational leadership and contextual factors in improving organizational performance.