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Study Of Regional Development Planning Index Of Serang Regency 2023 Lukman Hakim, Agus; Maulana, Rachmat; Sanjaya, Natta; Hanifah, Hanifah; Yuniar, Siti
Indonesian Journal of Social Science Research Vol 5 No 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/10.11594/ijssr.05.02.34

This research aims to measure the Serang Regency Regional Development Planning Index. In order to realize the ideals and goals of the nation as stated in the Preamble to the 1945 Constitution, namely achieving a just and prosperous society, both the central and regional governments need to develop strategies to create development both regionally and in terms of human resources within it. As a concrete step to ensure that development activities are effective, efficient and targeted, a national development plan is needed that is formed in a system. Regional Development Planning Index Measurement Components which include: a) Synergy, b) Quality of Planning, c) Linkage of Development Planning with Performance Planning, which consists of 6 aspects, 22 indicators and 40 sub-indicators. In calculating the IKP for Serang Regency, the measurement method carried out by Bappenas is used by assessing the results of planning documents that have been prepared by the Regional Government within a period of one year before the measurement year. The results of the measurements carried out became a reference for improving the quality of regional government planning documents. Based on the results of a documentation study examination of Serang Regency regional planning documents, it was found that the results of the Synergy dimension had an assessment score of 25.75 from a maximum weight value of 32. The value obtained from the Planning Quality dimension was 56 from a maximum weighted score of 58. The relationship between Development Planning and Performance Planning The assessment results were obtained at 10 out of a maximum weighted score of 10

INDEKS KEPUASAN MASYARAKAT PADA LAYANAN IRIGASI DI WILAYAH KABUPATEN LEBAK TAHUN 2023 Taufik, Isvan; Marzan, Arlan; Hakim, Zainul; Apriliani, Karvina Budiwati; Hakim, Agus Lukman; Sanjaya, Natta; Yuniar, Siti
Jurnal Kebijakan Pembangunan Daerah Vol 8 No 1 (2024): Juni 2024
Publisher : Badan Perencanaan Pembangunan Daerah Provinsi Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56945/jkpd.v8i1.290

The Banten Provincial Government, through the Public Works and Spatial Planning Agency (PUPR), has provided irrigation network services for the community in Banten Province. This study evaluates and assesses community satisfaction with irrigation services in Lebak Regency, organized by the PUPR Agency. The research method used is quantitative descriptive with a saturated sampling technique, involving all Water User Farmer Associations (P3A) or farmer groups that receive irrigation services in Lebak Regency, with 83 respondents from 10 irrigation areas. The study was conducted for 45 days, from November to December 2023. Data were analyzed using Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The IPA results showed an overall positive gap, with four questions in quadrant I (high importance and low satisfaction), ten questions in quadrant II (high importance and high satisfaction), nine questions in quadrant III (low importance and low satisfaction), and three questions in quadrant IV (low importance and high satisfaction). The CSI results show a level of public satisfaction of 78.00%, which is included in the "Good" category, according to Permenpan RB. This study provides strategic recommendations to improve the quality of irrigation services and maximize public satisfaction.

Study Of Regional Development Planning Index Of Serang Regency 2023 Lukman Hakim, Agus; Maulana, Rachmat; Sanjaya, Natta; Hanifah, Hanifah; Yuniar, Siti
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/10.11594/ijssr.05.02.34

This research aims to measure the Serang Regency Regional Development Planning Index. In order to realize the ideals and goals of the nation as stated in the Preamble to the 1945 Constitution, namely achieving a just and prosperous society, both the central and regional governments need to develop strategies to create development both regionally and in terms of human resources within it. As a concrete step to ensure that development activities are effective, efficient and targeted, a national development plan is needed that is formed in a system. Regional Development Planning Index Measurement Components which include: a) Synergy, b) Quality of Planning, c) Linkage of Development Planning with Performance Planning, which consists of 6 aspects, 22 indicators and 40 sub-indicators. In calculating the IKP for Serang Regency, the measurement method carried out by Bappenas is used by assessing the results of planning documents that have been prepared by the Regional Government within a period of one year before the measurement year. The results of the measurements carried out became a reference for improving the quality of regional government planning documents. Based on the results of a documentation study examination of Serang Regency regional planning documents, it was found that the results of the Synergy dimension had an assessment score of 25.75 from a maximum weight value of 32. The value obtained from the Planning Quality dimension was 56 from a maximum weighted score of 58. The relationship between Development Planning and Performance Planning The assessment results were obtained at 10 out of a maximum weighted score of 10

ANALYSIS OF SERANG REGENCY INFRASTUCTURE SERVICE SATISFACTION INDEX Hakim, Agus Lukman; Ferdias, Pandri; Sjafari, Agus; Saniarjuna, Muhammad Haekal; Hanifah, Hanifah; Yuniar, Siti
Jurnal Administrasi Publik Vol 16, No 1 (2025): JURNAL ADMINISTRASI PUBLIK
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jap.v16i1.30862

This research aims to determine the level of public satisfaction with the implementation of public services in the infrastructure sector provided by the Regional Government of Serang Regency, as well as the efforts of the local government to improve infrastructure services in Serang Regency. This study was conducted on the local government of Serang Regency. The research period lasted for two months, from July to September 2024. The variables to be examined are related to Physical Availability, Physical Quality, Appropriateness, Utility, and Contribution. The data used is primary data in the form of questionnaires distributed to the residents of Serang Regency aged over 17 years, spread across 29 districts, with a sample size of 205. The sampling technique used is multistage random sampling. The analysis technique employed is quantitative descriptive with the Infrastructure Service Satisfaction Index (IKLI) model. The results of the study indicate that the Infrastructure Service Satisfaction Index value for Serang Regency in 2024 is 2.62, equivalent to 65.62, which falls under the criteria of being fairly satisfied. This result shows that the residents of Serang Regency feel that the performance of the Serang Regency local government in priority infrastructure services is quite good and satisfactory. However, there is still a need for improvements in priority infrastructure services, particularly in bridge services, clean water, housing/settlements, and land transportation.

SURVEI INDEKS KEPUASAN MASYARAKAT ATAS PELAYANAN PUBLIK JALAN PROVINSI BANTEN PADA WILAYAH KOLEKTOR PRIMER (WKP) II (SERANG-CILEGON) hakim, agus lukman; Sanjaya, Natta; Hanifah, Hanifah; Yuniar, Siti
Jurnal Sosial Humaniora Vol. 14 No. 1 (2023): APRIL
Publisher : Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jsh.v14i1.8051

One of the government's duties is to provide optimal public services for the community. To measure the level of public satisfaction with public services, an evaluation of the quality of public service delivery is needed, one of which is the highway which is under the authority of the PUPR Office of Banten Province. This study used a quantitative approach with respondents being provincial road users. with a total of 265 respondents, divided into 26 Provincial Roads in the Serang and Cilegon areas. The sampling technique used was purposive sampling with a combination of accidental sampling techniques. The results showed that the Importance Performance Analysis (IPA) method obtained the results from 29 questions, of which 5 questions were in quadrant I (High Interest, Low Satisfaction), Whereas 15 questions are in quadrant II (High Interest, High Satisfaction), while 5 questions are in quadrant III (Low Interest, Low Satisfaction) and there are 4 questions in quadrant IV (Low Interest, High Satisfaction). 3. Based on the analysis of the Customer Statistics Index (CSI), the results of the CSI Customer Statistics Index (CSI) were 74.75%.This shows that people who use provincial road services in the Primary Collector Area (WKP) II (Serang-Cilegon) feel satisfied.

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