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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Padma: Jurnal Pengabdian Kepada Masyarakat Journal of Creative Power and Ambition (JCPA)
Nurdin, Jusuf
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Public Health Social Sciences Other

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Edukasi Literasi Keuangan Bagi Anggota Karang Taruna di Komplek Griya Caraka Bandung Hernawati, Euis; Candra Fatihah, Dian; Warsiati, Wiwi; Dewi Pramanik, Nuniek; Nurdin, Jusuf
PADMA Vol 4 No 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v4i2.1458

Abstract

This training aims to provide knowledge and insight to members of the youth organization in RW 05 Griya Caraka Complex, Cisaranten Endah Village, Arcamanik District, Bandung. The members of the youth organization are given provisions on how to manage finances and develop available funds so that they can increase and be utilized properly. The activity methods used are lecture and practice methods. The results of the activity show that members of the youth organization have a better understanding and knowledge of financial institutions and financial products and services, including features, benefits and risks related to financial products and services.
Pelatihan Pembukuan dan Pencatatan secara Akuntansi Digital kepada Karang Taruna di Kelurahan Maleer Kota Bandung Dewi Pramanik, Nuniek; Nurdin, Jusuf; Hatimatunnisani, Hani; Basith Sukarno, Hasbi; Robiul Rochmawati, Dwi; Karyadi
PADMA Vol 4 No 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v4i2.1579

Abstract

The training on bookkeeping and digital accounting records is a form of community empowerment aimed at improving financial literacy and managerial skills, particularly among the youth of Karang Taruna in Maleer Village, Bandung City. This program seeks to introduce digital accounting technology as a practical and efficient solution for managing the finances of their organizations or small businesses. The training covers the fundamentals of accounting, the use of digital accounting applications, and practical exercises in recording transactions systematically and accurately. The results of the training showed an improvement in the participants' understanding and skills in managing digital bookkeeping, which had a positive impact on the financial management of their organizations. Furthermore, this training provided insights into the importance of good financial recordkeeping to support transparency and better decision-making. It is hoped that this program will contribute to the capacity building of Karang Taruna and promote economic self-reliance within the local community
Digital Customer Relationship Management in Improving Service Quality Through E-Commerce Systems Martowinangun, Kasino; Pasaribu, Johni Setiady; Nurdin, Jusuf
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.4074

Abstract

Digital Customer Relationship Management (d-CRM) is an evolution of traditional CRM that focuses on the use of digital technology to manage customer relationships. In the context of e-commerce, “d-CRM” is a very important role in improving service quality through personalization, automation, and deeper utilization data of customers. This paper aims to explore how “d-CRM” can be applied in e-commerce platforms to improve service quality, customer satisfaction, and loyalty. By reviewing a case study on CV Bintang Raya Plastik and the literature, this article highlights the benefits of “d-CRM” and the challenges it in implementation.
Financial Statement Analysis as a Basis for Strategic Decision Making in MSMEs: A Case Study of Liquidity, Profitability, and Cash Flow Management Nurdin, Jusuf; Pramanik, Nuniek Dewi
Journal of Creative Power and Ambition (JCPA) Vol. 3 No. 02 (2025): Journal of Creative Power and Ambition (JCPA)
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/jcpa.v3i02.957

Abstract

Financial reports play a crucial role in supporting strategic decision-making for micro, small, and medium enterprises (MSMEs). However, in practice, many MSMEs have not maximized the use of financial reports as a foundation for business evaluation and management decision-making. This article aims to examine the function of financial reports in business decision-making through a descriptive-analytical method, using a case study of an MSME in the culinary sector. The analysis focuses on the elements of financial reports, liquidity ratios, solvency, profitability, and cash flow, along with their implications for business strategy. Key findings reveal that high profits do not always reflect a healthy business if they are not accompanied by consistent operational cash flow. The case study of the MSME "Kopi Nusantara" shows that the root cause of the problem is not low sales or profitability, but rather weak working capital management, particularly inventory control and delays in cash receipts from digital channels. This article emphasizes that financial reports should be used as a managerial instrument, not merely an administrative tool. Practical implications of this research include strengthening MSME financial literacy, implementing simple, standards-based record-keeping, and utilizing financial report analysis to inform operational and strategic decisions.
Digital Customer Relationship Management in Improving Service Quality Through E-Commerce Systems Martowinangun, Kasino; Pasaribu, Johni Setiady; Nurdin, Jusuf
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.4074

Abstract

Digital Customer Relationship Management (d-CRM) is an evolution of traditional CRM that focuses on the use of digital technology to manage customer relationships. In the context of e-commerce, “d-CRM” is a very important role in improving service quality through personalization, automation, and deeper utilization data of customers. This paper aims to explore how “d-CRM” can be applied in e-commerce platforms to improve service quality, customer satisfaction, and loyalty. By reviewing a case study on CV Bintang Raya Plastik and the literature, this article highlights the benefits of “d-CRM” and the challenges it in implementation.
Co-Authors Basith Sukarno, Hasbi Candra Fatihah, Dian Dewi Pramanik, Nuniek Dwi Robiul Rochmawati Hani Hatimatunnisani Hernawati, Euis Karyadi Martowinangun, Kasino NUNIEK DEWI PRAMANIK Pasaribu, Johni Setiady Warsiati, Wiwi