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LITERATURE REVIEW : THE INFLUENCE OF FINANCIAL TECHONOLOGY, FINANCIAL LITERACY, INVESTMENT MOTIVATION AND RISK PERCEPTION ON INVESTMENT INTEREST IN GENERATION Z IN TAMBUN SELATAN DISTRICT Salsabila Aninda Putri; Adi Wibowo Noor Fikri; Christophorus Indra Wahyu Putra
IJESM Indonesian Journal of Economics and Strategic Management Vol. 2 No. 4 (2024): December
Publisher : Draf Solusi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69718/ijesm.v2i4.385

Abstract

This research aims to analyze the influence of financial technology, financial literacy, investment motivation, and risk perception on investment interest in generation Z in Tambun Selatan District. This research was conducted using the questionnaire distribution method as a data collection tool. The population in this study is generation Z in Tambun Selatan District with a research sample consisted of 80 respondents. The data analysis technique in this research uses Partial Least Square (PLS).
The Effect of Development and Financial Performance of Sharia Bank on Service Quality and Customer Satisfaction Zen, Agustian; Nazira, Nafwa Ayu; Willson, Michael Aris; Salsabila Aninda Putri; Pangeswati, Saron Okavia
AFEBI Islamic Finance and Economic Review Vol. 8 No. 1 (2023)
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of development and financial performance of Islamic banks on service quality and customer satisfaction in Indonesia. The method used is inductive qualitative. This approach uses a qualitative approach that focuses on library research. Sources of data come from references from books, journ als, and related research. Data collection techniques use literature studies, expert books, and relevant scientific journals. Data analysis was carried out by searching, collecting and qualitatively comparing the various insights obtained. The research findings are carried out comprehensively and are related to various concepts and relevant literature studies. The results showed that the development of Islamic banks has a positive effect on service quality, financial performance has a positive effect on service quality, development of Islamic banks has a positive effect on customer satisfaction, financial performance has a positive effect on customer satisfaction, and service quality has a positive effect on customer satisfaction. The conclusion obtained is that the development of Islamic banks has a positive effect on service quality and customer satisfaction, financial performance has a positive effect on service quality and customer satisfaction, and service quality has a positive effect on customer satisfaction.