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All Journal Jurnal Ilmiah Akuntansi dan Bisnis Prosiding Seminar Nasional Darmajaya MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Prosiding Semhavok MBIA Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer PARETO : Jurnal Ekonomi dan Kebijakan Publik Jurnal Manajemen Bisnis Unbara Jurnal Bina Komputer e-Jurnal Apresiasi Ekonomi Jurnal EKOBIS (Kajian Ekonomi dan Bisnis)
Zainal, Rabin Ibnu
Universitas Sumatera Selatan
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Social Sciences Other

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Analisis Nilai Manfaat Ekonomi Program CSR dan PKBL PT. Bukit Asam (Tbk.) Rabin Ibnu Zainal
MBIA Vol 17 No 3 (2018)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (469.11 KB) | DOI: 10.33557/mbia.v17i3.266

Abstract

Corporate Social Responsibility (CSR) is a form of social responsibility from the business to also care about the conditions of the social environment around it. In this concept, businesses are not only required to realize their economic responsibilities in fulfilling the production of goods and services but are also asked to care about aspects of social and environmental responsibility affected by these production activities. PT. Bukit Asam (Tbk) (PTBA) as one of the companies engaged in coal mining in Muara Enim district, is also inseparable from the responsibilities that have been mandated in the form of related regulations and laws. PTBA as a BUMN is also mandated to implement the Partnership and Community Development Program (PKBL), which is also a form of CSR programs. In its implementation, if it is associated with the mandate of CSR and PKBL regulations, it is appropriate for the CSR-PKBL program not only to measure its business benefits, both in terms of the company's reputation, but also to continue to operate to the marketing aspects. However, CSR and PKBL must be able to provide economic benefits to the recipient community. For this reason, this study presents how the perspective of the community in seeing the CSR-PKBL program that has been conducted by PTBA to the community in Muara Enim Regency. The study was conducted in communities in 17 villages in 3 sub-districts identified as having received the CSR-PKBL program from 2014-2015. This study is useful for companies to provide a direction to the future CSR-PKBL program, and also to local governments to formulate policies related to the implementation of CSR-PKBL as mandated by law.
Analisis Stakeholder di Wilayah Operasional Perusahaan Pertambangan Migas Rabin Ibnu Zainal
MBIA Vol 19 No 3 (2020): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v19i3.1164

Abstract

Mining companies, such as oil and gas mining, are categorized as having a very risky impact on the environment and surrounding communities. For this reason, mining companies are encouraged to identify stakeholders in the company's operation area, and then communicate and strategize with these stakeholders to mitigate the impact that may arise from the company's operations. Stakeholder analysis approaches are often used to identify stakeholders. In addition, stakeholder analysis also provides an overview of the attributes of each stakeholder related to power, influence and legitimacy. Qualitative methods are used in research based on interviews and observations with all parties related to the operations of oil and gas companies. Through this method, stakeholders are identified in the community, local government and internal oil and gas mining companies. Each identified stakeholder was also analyzed for each attribute, and research finds that each stakeholder has different attributes. Stakeholder attributes affect the position of these stakeholders, and surely affect the relationship between these stakeholders and other stakeholders. The research concludes that a different approach strategy is required from each stakeholder based on the attributes possessed by these stakeholders. Abstrak Perusahaan pertambangan, seperti pertambangan minyak dan gas dikategorikan memiliki dampak sangat beresiko terhadap lingkungan dan masyarakat sekitar. Untuk itu perusahaan pertambangan didorong untuk mengidentifikasi para pemangku kepentingan (stakeholder) yang berada di wilayah operasi perusahaan tersebut, dan selanjutnya melakukan komunikasi dan strategi dengan stakeholder tersebut untuk memitigasi dampak yang mungkin ditimbulkan dari operasional perusahaan. Analisis pendekatan stakeholder sering digunakan untuk megidentifikasi para pemangku kepentingan. Selain itu, analisis stakeholder juga memberikan gambaran tentang atribut dari setiap stakeholder terkait dengan kekuasaan, pengaruh, dan legitimasi. Metode kualitatif digunakan dalam penelitian dengan berdasarkan wawancara dan observasi dengan seluruh pihak yang terkait dengan operasional perusahaan migas. Melalui metode ini, teridentifikasi stakeholder yang terdapat di masyarakat, pemerintah daerah dan internal perusahaan pertambangan migas. Setiap stakeholder yang teridentifikasi juga dianalisis setiap atributnya, dan ditemukan bahwa setiap stakeholder memiliki atribut yang berbeda-beda. Atribut stakeholder mempengaruhi posisi stakeholder tersebut, dan tentunya mempengaruhi hubungan stakeholder tersebut dengan stakeholder lainnya. Penelitian memberikan kesimpulan bahwa diperlukan strategi pendekatan yang berbeda dari setiap stakeholder berdasarkan atribut yang dimiliki oleh stakeholder tersebut. Kata kunci: Analisis Stakeholder, Perusahaan Migas, Kekuasaan, Legitimasi, Urgensi.
The KUALITAS PELAYANAN ADMINISTRASI KEPEGAWAIAN DINAS PENDIDIKAN PROVINSI SUMATERA SELATAN Mardesah Mardesah; Rabin Ibnu Zainal
MBIA Vol 20 No 2 (2021): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v20i2.1408

Abstract

This study aims to determine the assessment of the quality of administration staff services at the Education Office of South Sumatra Province (Dinas Pendidikan Provinsi Sumatera Selatan) based on the analysis results of five dimensions of service quality in the SERVQUAL (service quality) model, named Tangible (Physical Evidence), Empathy (Care), Realibility, Responsiveness (Quick Response) and Assurance (Certainty). The collected data was analyzed using a questionnaire in the form of a SERVQUAL scale that describes the gap (GAP) of the expected service quality between expectations and reality (perceptions) received by the Educators and Education Personnel of the South Sumatra Province Education Office. The results of the study indicate that the quality of personnel administration services has not been a satisfactory because of the dimensions that have a minus or negative value, named: Realibility -0.15 and Responsiveness -0.46. Therefore, the South Sumatra Provincial Education Office(Dinas Pendidikan Provinsi Sumatera Selatan) needs to improve the quality of administrative services so that it is optimal and changes the gap to a positive value. Recommendations for improvement are made using the Fishbone Diagram and the Kaizen 5W 1 H method. The fishbone chart is useful for showing the main factors that affect quality and have an impact on service quality. If the problems and causes are known for certain, then the corrective actions and steps will be easier to conduct. To create a Fishbone Diagram, the Kaizen Method Tools are used by asking several questions on the basis of 5W + 1H (what, who, why, where, when and who). Keywords: : SERVQUAL, GAP analysis, Administrative Services Abstrak Penelitian ini bertujuan untuk mengetahui penilaian kualitas pelayanan administrasi kepegawaian Dinas Pendidikan Provinsi Sumatera Selatan didasarkan pada hasil analisa lima dimensi kualitas jasa dalam model SERVQUAL (service quality) yaitu Tangible (Bukti Fisik), Emphaty (Kepedulian), Realibility (Keandalan), Responsiveness (Keandalan/Cepat Tanggap) dan Assurance (Kepastian). Data yang terkumpul dianalisa menggunakan kuesioner berupa skala SERVQUAL yang menggambarkan kesenjangan (GAP) kualitas pelayanan yang diharapkan antara (ekpetasi) dan kenyataan (persepsi) yang diterima oleh Tenaga Pendidik dan Tenaga Kependidikan Dinas Pendidikan Provinsi Sumatera Selatan. Hasil penelitian menunjukkan bahwa kualitas pelayanan administrasi kepegawaian belum memuaskan karena ada dimensi yang bernilai minus atau negative yaitu : Realibility -0,15 dan Responsiveness -0,46. Oleh karena itu Dinas Pendidikan Provinsi Sumatera Selatan perlu meningkatkan kualitas pelayanan administrasi agar optimal dan merubah Gap menjadi bernilai positif. Rekomendasi perbaikan dilakukan dengan Diagram Fishbone dan Metode Kaizen 5W 1 H. Diagram tulang ikan (fishbone chart) berguna untuk memperlihatkan faktor-faktor utama yang berpengaruh pada kualitas dan mempunyai akibat pada kualitas pelayanan. Apabila masalah dan penyebab sudah diketahui secara pasti, maka tindakan dan langkah perbaikan akan lebih mudah dilakukan. Untuk membuat Diagram Fishbone digunakan Tools Metode Kaizen yaitu dengan teknik bertanya dengan pertanyaan, dengan dasar 5W+1H yaitu what, who, why, where, when dan who. Kata Kunci: SERVQUAL, GAP analysis, Pelayanan Administrasi.
Pengaruh Kepemimpinan Terhadap Komitmen Anggota Kelompok Tani Maju Makmur Desa Sukaraja Kecamatan Suak Tapeh Kabupaten Banyuasin Febri rahmadini; Rabin Ibnu Zainal; Riri Hanifa; Saudi Berlian
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 7 No. 2 (2024): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 7 No 2 (Juni 2024)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This research aims to find out how leadership has a positive and significant effect on the commitment of members of advanced and prosperous farmer groups in Sukaraja village, Suak Tapeh sub-district, Banyuasin district. The sampling technique is a saturated sampling technique or census where the entire population in this study are members of the advanced and prosperous farmer group, Sukaraja village, Suak Tapeh subdistrict, Banyuasin district, totaling 91 people used as research samples. The analysis technique of this research uses Validity Test, Reliability Test, Simple Regression Analysis, t Test, and Determination Coefficient Test (R2). Based on the test of the hypothesis in this research, it shows that: 1) Based on the results of the analysis, it shows that the correlation coefficient value of the relationship between leadership and commitment is very close. 2) Leadership has a partially positive and significant effect on commitment.
Pengaruh Harga, Lokasi, Dan Kualitas Bangunan Terhadap Kepuasan Konsumen Pada Perumahan Bersubsidi Pesona Indah Betung Hardiansyah; Rabin Ibnu Zainal; Riri Hanifa; Noprian
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 7 No. 2 (2024): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 7 No 2 (Juni 2024)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The house is a basic need in the form of a building that functions as a residence or place to live and a means of gathering a family. Housing is a very important need for society. The products offered by developers to consumers must of course be oriented to consumer needs and consumer satisfaction. Research on the effect of price, location and building quality on customer satisfaction in Pesona Indah Betung housing has been conducted in July 2023. The purpose of this study was to analyze the price, location and quality of buildings in Pesona Indah Betung housing on customer satisfaction. The research method used is Multiple Linear Regression. Methods of data collection using questionnaires, interviews and documentation. The number of respondents was 108 people. The results of this study hypothetically t are price and location have a positive effect on customer satisfaction, while building quality has a negative effect on customer satisfaction. The results of the Multiple Linear Regression test for price and location variables have a positive effect on customer satisfaction, while building quality has a negative effect on customer satisfaction in Pesona Indah Betung housing.
Co-Authors -, Trisninawati Afriyudi Aprizal, Yarza Efan Elpanso Febri rahmadini Fitriya Fitriya Hardiansyah Lin Yan Syah Mardesah Mardesah Noprian Nur Aini Nur Aini H Pangesti, Indriani Raspuji Ramadhanti Riri Hanifa Saudi Berlian Sianturi, Maranatha Ulina Teguh Iman Santoso Wayan Jane