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Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Konsumen Pengguna Jasa Layanan Go-Ride Pada Bisnis JasaTranportasi Go-Jek di Kota Palembang Hanifa, Rini; Trianto, Anton; Hendrich, Mahdi
MOTIVASI Vol 4, No 2 (2019): MOTIVASI Jurnal Manajemen dan Bisnis
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/mti.v4i2.3494

Abstract

Purpose - This study aims to determine the effect of tangible, reliability, responsiveness, assurance and empathy to customer satisfaction of Go-Ride service users in the gojek transportation services business. This research is a quantitative research and take population of Palembang City people who have used Go-Ride services in the go-jek transportation services business.Design/methodology   -  The       research            sample  uses theLameshow equation which is 96,04 rounded to 96 respondent. Data collection techniques using a questionnaire or a closed questionnaire with alternative answers using a Likert scale. The analysis tool uses multiple linear regression analysis using the F test and t test.Findings - The results of this study are: (1) there is no positive and significant impact on the satisfaction of consumers of Go-Ride service users, with t-count-0,266 <t-table 1,985, significance of 0,791> 0.05;(2) there is no positive and significant influence dimension of reliability to customer satisfaction of Go-Ride service users, with t-count0,505 <t- table 1,985, significance 0,615>0,05; (3) there is no positive and significant effect on the dimension of responsiviness to consumer satisfaction of Go-Ride service users, with t-count0,475 < t-table 1,985, significance 0,636> 0,05, (4) there is no positive and significant effect on the assurance dimension to customer satisfaction of Go-Ride service users, with t-count1,546 <t-table 1,985, significance 0,128> 0,05; (5 ) there is a positive and significant influence of empathy dimension on consumer satisfaction of users of Go-Ride services, with t-count 2.148> t-table 1.985, significance 0.034 <0.05, (6) there is a positive influence if and significant tangible dimensions, reliability, responsiveness, assurance, and empathy for the satisfaction of consumers' satisfaction of users of Go-Ride services, with F-count9,339> F-table2.32 with a significance of 0,000 <0.05.
ANALISIS KUANTITATIF SISTEM PEMBIAYAAN UNTUK KREDIT INVESTASI (ALAT BERAT) PADA BANK UMUM DAN LEASING Riri Hanifa
Jurnal Ilmiah Ekonomi Global Masa Kini Vol 7, No 1
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.153 KB) | DOI: 10.36982/jiegmk.v7i1.100

Abstract

A Company which is enganged in the procurement of heavy equipment, it would faced with the problem in adding the heavy equipment. This research was conducted in order to determine which one is the more profitable financial institutions for the company when the loan interest rate is having fluctuation which is can not be predicted before. This research is a descriptive by using  secondary data of credit calculation examples, leasing period ,prices of equipment, economic life, residual value, tax rate and interest rate  of loan. The analysis technique use two techniques: first, quantitatives analysis which is consisted of calculating a bank loan, the calculation of leasing credit, cash flow prjections,net present value and the net advantage of leasing. The result of analysis technique indicated that the alternative financing commercial bank is more profitable for company with the net present value is lower than net leasing present value and the stable if the interest.Keyword: calculating a bank loan,the calculation of leasing credit, cash flow projection, net present value and the net advantage of leasing.
PENGARUH GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN FAKULTAS EKONOMI DAN BISNIS ISLAM UIN RADEN FATAH PALEMBANG Riri Hanifa; Abu Daud
Jurnal Manajemen Bisnis Unbara Vol 3 No 1 (2022)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54895/jmbu.v3i1.1354

Abstract

This study tries to analyze the influence of leadership style on employee performance at the Faculty of Economics and Islamic Business UIN Raden Fatah Palembang. The data used is secondary data obtained through a questionnaire instrument. The sampling technique used saturated sampling as many as 53 employees. The analysis technique used is simple linear regression. The results of the study indicate that leadership style has a significant positive direct effect on employee performance at the Faculty of Economics and Islamic Business, UIN Raden Fatah Palembang.
ANALISIS KINERJA KEUANGAN ANGGARAN PENDAPATAN DAN BELANJA DAERAH PADA BADAN PENGELOLA KEUANGAN DAN ASET DAERAH KABUPATEN OKI Riri Hanifa; Vera Amalia
Jurnal Ilmiah Akuntansi Rahmaniyah Vol 6 No 1 (2022): Jurnal Ilmiah Akuntansi Rahmaniyah (JIAR)
Publisher : Sekolah Tinggi Ilmu Ekonomi Rahmaniyah Sekayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51877/jiar.v6i1.258

Abstract

Tujuan penelitian untuk menguji hasil dari kinerja keuangan pada Badan Pengelola Keuangan dan Aset Daerah Kabupaten OKI, dengan menggunakan analisis rasio kemandirian keuangan daerah dan rasio efisensi keuangan daerah perhitungan rasio berdasarkan laporan keuangan pada Badan Pengelola Keuangan dan Aset Daerah Kabupaten OKI dari tahun 2018 sampai dengan tahun 2020, Penelitian ini dilakukan pada Badan Pengelola Keuangan dan Aset Daerah Kabupaten OKI, data yang digunakan adalah data sekunder berupa dokumen dokumen yang terdiri dari laporan keuangan, struktur organisasi, sejarah BPKAD serta visi dan misi BPKAD, hasil penelitian ini menunjukan bahwa kinerja keuangan berdasarkan perhitungan yang dilihat dari rasio kemandirian keuangan daerah masuk dalam katagori rendah sekali dan dilihat dari rasio efisiensi keuangan daerah dapat dikatakan masih berada diatas standar keuangan.
Pengaruh Gaya Kepemimpinan Terhadap Motivasi Pegawai Pada Dinas Pendidikan Dan Kebudayaan Kabupaten Banyuasin Riri Hanifa; Teguh Iman Santoso; M Shalahuddin
FORBISWIRA FORUM BISNIS DAN KEWIRAUSAHAAN - SINTA 4 Vol 12 No 2 (2023): Forum Bisnis dan Kewirausahaan
Publisher : LPPM Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/forbiswira.v12i2.4570

Abstract

Penelitian ini merupakan penelitian analisis deskriptif dan analisis SEM-PLS. Populasi dalam penelitian adalah pegawai Dinas Pendidikan dan Kebudayaan Kabupaten Banyuasin yang berjumlah 99 orang. Teknik pengambilan sampel yang digunakan adalah purposive sampling digunakan adalah pegawai berstatus PNS/ASN dari seluruh populasi sebanyak 44 orang. Berdasarkan hasil penelitian dengan analisis SEM-PLS menunjukkan bahwa gaya kepemimpinan otoriter berpengaruh negatif tidak signifikan terhadap motivasi, gaya kepemimpinan partisipatif berpengaruh positif dan signifikan terhadap motivasi pegawai, gaya kepemimpinan delegatif berpengaruh positif tidak signifikan terhadap motivasi kerja pegawai pada Dinas Pendidikan dan Kebudayaan Kabupaten Banyuasin.
ANALISIS TINGKAT KESEHATAN BANK DENGAN METODE RGEC (STUDI KASUS PADA PT.BANK MUAMALAT Tbk) PERIODE 2012-2016 Zein Ghozali; Riri Hanifa; Mahdi Hendrich
MBIA Vol 18 No 2 (2019)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1057.062 KB) | DOI: 10.33557/mbia.v18i2.500

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Penelitian ini bertujuan untuk mengetahui tingkat kesehatan PT.Bank Muamalat Indonesia Tbk periode 2012 sampai dengan 2016, diukur dengan menggunakan pendekatan RGEC (Risk Profile,Good Corporate Governance, Earnings dan Capital). Penilaian Kesehatan bank ini berdasarkan Peraturan Bank Indonesia Nomor 13/1/PBI/2011. Jenis Penelitian yang digunakan adalah penelitian deskriptif dengan pendekatan kuantitatif. Variabel Risk Profile diukur dengan menggunakan rasio NPL, Posisi Devisa Netto (PDN) dan LDR. Variabel dan pengukuran pada penelitian ini terdiri dari faktor Risk Profile, Faktor Good Corporate Governance, faktor Earning dan faktor Capital. Hasil analisis menunjukkan bahwa tingkat kesehatan PT.Bank Muamalat Indonesia Tbk pada periode 2012 sampai dengan 2016 dalam kategori sehat. Indikator Risk Profile dikategorikan pada posisi Low to moderate selama periode 2012-2016. Indikator GCG dikategorikan Baik selama periode penelitian. Indikator Earning PT.BMI Tbk dikategorikan Kurang Sehat selama periode 2012-2016. Dengan menggunakan indikator CAR, peneliti membuktikan bahwa PT.Bank Muamalat Tbk memiliki faktor Capital yang baik, yaitu diatas ketentuan Bank Indonesia sebesar 8%.
Determinan Profitabilitas Bank Perkreditan Rakyat di Kota Palembang Periode 2013-2018 Riri Hanifa; Anton Trianto; Mahdi Hendrich
MBIA Vol 18 No 3 (2019)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (600.055 KB) | DOI: 10.33557/mbia.v18i3.682

Abstract

This study was conducted with the aim to empirically examine the effect of CAR, NPL, BOPO and LDR on profitability (ROA) at the Rural Credit Bank in Palembang for the period 2013-2018. The type of this research is descriptive quantitative The population in the research object is all BPRs contained in Palembang city amounted to 13 BPR while the total sample of 10 BPR. The research sample was taken with a purposive sampling system with the criteria of a BPR whose financial statements were published by the Financial Services Authority in the 2013-2018 period. The method used in this study uses multiple regression analysis with a hypothesis testing tool that is the t test and the F test. However, before conducting multiple regression analysis, the classical assumption test is performed first. Through the simultaneous hypothesis test results (Test F) it is known that CAR, BOPO, NPL and LDR have a significant effect on the profitability of BPR (sig 0,000). While based on the partial hypothesis test results (t test) on BPR shows that CAR variable does not influence ROA (sig 0.183), BOPO variable has no effect on ROA (sig 0.114), NPL variable has significant effect on ROA (sig 0.001) and LDR variable also no effect on ROA (sig 0,782). Adjusted R ² value in the regression model was obtained at 56.1, this indicates that the influence of independent variables on the dependent variable (ROA) was 56.1% while the remaining 43.9% was influenced by other factors outside this study.
Pengaruh Kinerja Keuangan terhadap Return saham perusahaan Mining and Mining Services terdaftar di Bursa Efek Indonesia Periode 2012-2016 Hilwa Anggraini; Riri Hanifa; Patmawati Patmawati; Irsan Irsan
MBIA Vol 18 No 3 (2019)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (796.095 KB) | DOI: 10.33557/mbia.v18i3.683

Abstract

This study aims to analyze the effect of financial performance on stock returns in mining and mining service companies in the Indonesia Stock Exchange for the period 2012-2016. The research method used is quantitative descriptive. The analysis techniques used in this study are the Classic Assumption Test, Multiple Regression Analysis, t Test and F Test. The sampling technique is purposive sampling. The independent variable used in this study is financial performance. Financial performance intended here is financial performance measured using financial ratios, namely Debt to Equity Ratio (DER), Earning per Share (EPS), Return on Asset (ROA), Net Profit Margin (NPM) and Price Earning Ratio (PER), while the dependent variable is Stock Return. The sample in this study was 20 mining and mining services companies on the Indonesia Stock Exchange in the 2012-2016 study period. Analysis of the data used in this study is multiple linear regression (t test and f test) obtained with SPSS. The results showed that the DER, NPM and PER variables did not affect stock returns and only EPS and ROA variables affected stock return.
The Influence of the Marketing Mix on the Interests of Customers Using Murabahah's Financing Products Riri Hanifa; Teuku Muhammad Haqiqi
Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Vol 9 No 2 (2024): Islamic Banking:Jurnal Pemikiran dan Pengembangan Perbankan Syariah - Februari 20
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/isbank.v9i2.1064

Abstract

This study is intended to analyze the effect of product, price, location, and promotion on customer interest in utilizing murabahah financing at Bank Syariah Indonesia KCP Sungai Lilin. This research is a quantitative research method, and data dissemination is done by distributing questionnaires. The sample in this study was 100 respondents, so this questionnaire was distributed to 100 respondents. The technique of collecting data in this study used an accidental random sampling technique, namely the technique of determining the sample by selecting respondents randomly but with certain criteria that must represent the population to be studied. As for the collection of primary data used by researchers, it was obtained from questionnaires distributed to respondents. Furthermore, the collected data were analyzed using multiple regression analysis with the help of the SPSS version 26. The results of this study indicate that product and price partially have a positive and significant effect on customer interest, while location and, promotion do not have a positive and significant effect on customer interest. Simultaneously, the product, price, location and promotion variables together have a positive and significant influence on customer interest in utilizing murabahah financing at Bank Syariah Indonesia KCP Sungai Lilin. Keywords : Product, Price, Location, Promotion, Customer Interest
STRUCTURAL EQUATION MODELLING (SEM) PENGGUNAAN SEM – GSCA DAN APLIKASI GSCA – PRO UNTUK MAHASISWA DAN DOSEN Teguh Iman Santoso; Muhammad Rozali; Riri Hanifa
Nusantara: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 3 (2022): Agustus: Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (88.279 KB) | DOI: 10.55606/nusantara.v2i3.253

Abstract

The Tri Dharma of Higher Education requires lecturers to carry out research, teaching and community service. Therefore as a form of lecturer's moral responsibility to the community to improve knowledge through formal and non-formal education. Our team of lecturers will carry out community service in the form of making training on the internet in the form of webminars that are very suitable to reach audiences during this pandemic. The coaching material that will be delivered by the lecturer team includes the use of SEM-GSCA and the GSCA-PRO application for research for students and lecturers (S1, S2, S3). The purpose of this training is to introduce SEM (Structural Equation Modeling) Applications Generalized Structure Component Analyst and how to use and process data through the GSCA-PRO application. So far, students and lecturers are still patterned with a regression analysis, by studying SEM students and lecturers will have the freedom in making the research model. The benefit that can be taken from training on the use of SEM-GSCA and the GSCA-PRO Application for research for students and lecturers is that there are other options offered to students and lecturers in terms of doing research.