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All Journal Baileo: Jurnal Sosial Humaniora Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC)
Listiana, Yunika Depri
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Social Sciences Other

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Toward a Smart City Pontianak: A Study of Digital Governance Effectiveness as a Moderator of the Relationship Between Work Culture, HR Management, and Public Satisfaction Sulaiman, Sulaiman; Trimawarni, Andjani; Wahyuni, Endang; Listiana, Yunika Depri
Baileo: Jurnal Sosial Humaniora Vol 2 No 2 (2025): January 2025
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol2iss2pp120-129

Abstract

This study examines the impact of implementing a digital government system as a strengthening factor in the relationship between organizational work culture and human resource management on public satisfaction levels in Pontianak City. The research aims to understand the effectiveness of digital governance in supporting government organizational performance to achieve a more optimal smart city concept. The research method used is quantitative research with an explanatory survey approach, involving 378 respondents selected through a proportional stratified random sampling method. Data collection was conducted using a structured questionnaire, and data analysis was carried out using Structural Equation Modeling (SEM) techniques processed with the SmartPLS version 4.0 application. The study results show that the successful implementation of a digital government system significantly strengthens the influence of work culture on public satisfaction levels. The findings also indicate that the synergy between digital government systems, organizational work culture, and human resource management can increase the public satisfaction index by up to 42.3% compared to traditional methods. This research contributes to the development of social humanities sciences, particularly in understanding the role of digital governance as a reinforcement in the relationship between human resource management and public satisfaction in urban contexts moving towards smart cities.
Peningkatan Literasi Digital Mahasiswa Melalui Pelatihan Mendeley Dan Turnitin Di Kota Pontianak Sihombing, Grace Kelly H. P.; Umar, Ismail; Saputra, Haris Mirza; Krisandi, Samuel Dendy; Tandra, Rudy; Sari, Ika Lusiana; Aryani, Vera; Listiana, Yunika Depri
Jurnal Pengabdian Masyarakat Mandira Cendikia Vol. 4 No. 9 (2025)
Publisher : YAYASAN PENDIDIKAN MANDIRA CENDIKIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70570/jpkmmc.v4i9.1946

Abstract

Karya ilmiah merupakan aspek penting dalam penilaian pembelajaran di Perguruan Tinggi karena mencerminkan kemampuan berpikir kritis, analitis, dan sistematis sivitas akademika. Namun, banyak mahasiswa menghadapi kendala dalam menjaga orisinalitas tulisan, mengelola referensi, dan menyusun sitasi yang benar. Hal ini dapat menimbulkan plagiarisme serta menurunkan kualitas dan sistematika penulisan. Untuk mengatasi persoalan tersebut, Jurusan Administrasi Bisnis Politeknik Negeri Pontianak melaksanakan Program Pengabdian Kepada Masyarakat melalui pelatihan penggunaan Mendeley dan Turnitin. Pelatihan bertujuan meningkatkan literasi digital dan pemahaman etika penulisan ilmiah mahasiswa, serta membekali mereka dengan keterampilan mengelola referensi dan memeriksa orisinalitas karya secara mandiri. Kegiatan diikuti oleh 34 mahasiswa dari berbagai perguruan tinggi di Pontianak dan dilaksanakan melalui pemaparan, praktik langsung, dan diskusi. Hasil menunjukkan peningkatan kemampuan mahasiswa dalam mengelola referensi secara sistematis, membuat sitasi otomatis, dan mendeteksi plagiarisme dengan lebih efektif. Program ini menjadi langkah strategis untuk membangun budaya akademik berintegritas serta meningkatkan kualitas penulisan ilmiah di perguruan tinggi.
Co-Authors Aryani, Vera Endang Wahyuni Krisandi, Samuel Dendy Rudy Tandra Saputra, Haris Mirza Sari, Ika Lusiana Sihombing, Grace Kelly H. P. Sulaiman Sulaiman Trimawarni, Andjani Umar, Ismail