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Toward a Smart City Pontianak: A Study of Digital Governance Effectiveness as a Moderator of the Relationship Between Work Culture, HR Management, and Public Satisfaction Sulaiman, Sulaiman; Trimawarni, Andjani; Wahyuni, Endang; Listiana, Yunika Depri
Baileo: Jurnal Sosial Humaniora Vol 2 No 2 (2025): January 2025
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol2iss2pp120-129

Abstract

This study examines the impact of implementing a digital government system as a strengthening factor in the relationship between organizational work culture and human resource management on public satisfaction levels in Pontianak City. The research aims to understand the effectiveness of digital governance in supporting government organizational performance to achieve a more optimal smart city concept. The research method used is quantitative research with an explanatory survey approach, involving 378 respondents selected through a proportional stratified random sampling method. Data collection was conducted using a structured questionnaire, and data analysis was carried out using Structural Equation Modeling (SEM) techniques processed with the SmartPLS version 4.0 application. The study results show that the successful implementation of a digital government system significantly strengthens the influence of work culture on public satisfaction levels. The findings also indicate that the synergy between digital government systems, organizational work culture, and human resource management can increase the public satisfaction index by up to 42.3% compared to traditional methods. This research contributes to the development of social humanities sciences, particularly in understanding the role of digital governance as a reinforcement in the relationship between human resource management and public satisfaction in urban contexts moving towards smart cities.
Pelatihan Digital Content Creation bagi Creativepreneur di Desa Limbung Kabupaten Kubu Raya Siallagan, Debbie Yuari; Prestoroika, Era; Lubis, Laila Nurfitrah; Yudimamase, Adiyath Randi; Hidayati, Asri; Depriyani, Magdalena; Trimawarni, Andjani; Meisari, Winda Chelsea; Sari, Eka Mustika
Irajagaddhita Vol. 3 No. 2 (2025): Irajagaddhita : Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : CV Global Research Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59996/irajagaddhita.v3i2.838

Abstract

Limbung Village in Kubu Raya Regency had numerous business opportunities. The village also has innovative and creative human resources, particularly through the youth community group in the village. Additionally, the community’s desire to develop businesses based on local resources and to utilize the village’s potential to build and grow new businesses was evident. The daily routines of the community were inseparable from the internet, particularly in the use of social media. This encouraged the community, especially the younger generation in Limbung Village, to actively create digital content. The Kristal Youth Organization of Limbung Village had two types of businesses that had been running for quite some time: the sale of office stationery and printing, as well as catfish farming, which was managed creatively. The creativity involved included producing catfish feed using a self-made production machine. Creativepreneurs, the business owners who ran their enterprises creatively by continuously innovating to ensure their businesses thrived, were active in the village. However, the utilization of these efforts had not yet significantly increased the income of the younger generation, indicating that the use of social media was not yet optimal. The lack of understanding among creativepreneurs in leveraging social media was a core issue that needed to be addressed. Strong skills in managing social media could provide significant benefits for entrepreneurs, such as reaching a broader market and increasing the potential for greater profits. As a result of these activities, creativepreneurs had become capable of creating engaging digital content using editing applications and had also contributed to promoting the village’s businesses and products.
Penerapan Core Values Ber-Akhlak dalam Meningkatkan Pelayanan Kesehatan Aviani, Nawang; Trimawarni, Andjani
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.071 KB) | DOI: 10.36418/syntax-literate.v8i4.11737

Abstract

Kualitas pelayanan pelayanan kesehatan dapat menjadi lebih baik atau menjadi pelayanan prima dengan tidak hanya melakukan reformasi pada unsur sarana dan prasarana saja, tetapi yang lebih utama juga adalah reformasi terhadap sikap dan perilaku aparatur sipil negara selaku sumber daya manusia sebagai penggerak unsur pelaksanaan lainnya. Tujuan dari penelitian ini adalah untuk mendiskripsikan penerapan Surat Edaran Menteri Pandayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 20 Tahun 2021 tentang Implementasi Core Values BerAKHLAK dan Employer Branding ASN. Untuk bisa mendeskripsikan tujuan penelitian, peneliti menggunakan studi literasi dengan membaca, mencatat, dan menganalisis literature-literatur yang diperlukan. Hasil penelitian menunjukan terdapat tujuh Core Values BerAKHLAK harus dibudayakan oleh ASN sehingga dapat meningkatkan kualitas pelayanan dalam hal ini pelayanan kesehatan. Adapun tujuh nilai dasar BerAKHLAK yaitu berorientasi pelayanan, akuntabel, kompeten, harmonis, loyal, adaptif dan kolaboratif dalam memberikan pelayanan kesehatan