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All Journal Awang Long Law Review Baileo: Jurnal Sosial Humaniora Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC)
Listiana, Yunika Depri
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Toward a Smart City Pontianak: A Study of Digital Governance Effectiveness as a Moderator of the Relationship Between Work Culture, HR Management, and Public Satisfaction Sulaiman, Sulaiman; Trimawarni, Andjani; Wahyuni, Endang; Listiana, Yunika Depri
Baileo: Jurnal Sosial Humaniora Vol 2 No 2 (2025): January 2025
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol2iss2pp120-129

Abstract

This study examines the impact of implementing a digital government system as a strengthening factor in the relationship between organizational work culture and human resource management on public satisfaction levels in Pontianak City. The research aims to understand the effectiveness of digital governance in supporting government organizational performance to achieve a more optimal smart city concept. The research method used is quantitative research with an explanatory survey approach, involving 378 respondents selected through a proportional stratified random sampling method. Data collection was conducted using a structured questionnaire, and data analysis was carried out using Structural Equation Modeling (SEM) techniques processed with the SmartPLS version 4.0 application. The study results show that the successful implementation of a digital government system significantly strengthens the influence of work culture on public satisfaction levels. The findings also indicate that the synergy between digital government systems, organizational work culture, and human resource management can increase the public satisfaction index by up to 42.3% compared to traditional methods. This research contributes to the development of social humanities sciences, particularly in understanding the role of digital governance as a reinforcement in the relationship between human resource management and public satisfaction in urban contexts moving towards smart cities.
Peningkatan Literasi Digital Mahasiswa Melalui Pelatihan Mendeley Dan Turnitin Di Kota Pontianak Sihombing, Grace Kelly H. P.; Umar, Ismail; Saputra, Haris Mirza; Krisandi, Samuel Dendy; Tandra, Rudy; Sari, Ika Lusiana; Aryani, Vera; Listiana, Yunika Depri
Jurnal Pengabdian Masyarakat Mandira Cendikia Vol. 4 No. 9 (2025)
Publisher : YAYASAN PENDIDIKAN MANDIRA CENDIKIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70570/jpkmmc.v4i9.1946

Abstract

Karya ilmiah merupakan aspek penting dalam penilaian pembelajaran di Perguruan Tinggi karena mencerminkan kemampuan berpikir kritis, analitis, dan sistematis sivitas akademika. Namun, banyak mahasiswa menghadapi kendala dalam menjaga orisinalitas tulisan, mengelola referensi, dan menyusun sitasi yang benar. Hal ini dapat menimbulkan plagiarisme serta menurunkan kualitas dan sistematika penulisan. Untuk mengatasi persoalan tersebut, Jurusan Administrasi Bisnis Politeknik Negeri Pontianak melaksanakan Program Pengabdian Kepada Masyarakat melalui pelatihan penggunaan Mendeley dan Turnitin. Pelatihan bertujuan meningkatkan literasi digital dan pemahaman etika penulisan ilmiah mahasiswa, serta membekali mereka dengan keterampilan mengelola referensi dan memeriksa orisinalitas karya secara mandiri. Kegiatan diikuti oleh 34 mahasiswa dari berbagai perguruan tinggi di Pontianak dan dilaksanakan melalui pemaparan, praktik langsung, dan diskusi. Hasil menunjukkan peningkatan kemampuan mahasiswa dalam mengelola referensi secara sistematis, membuat sitasi otomatis, dan mendeteksi plagiarisme dengan lebih efektif. Program ini menjadi langkah strategis untuk membangun budaya akademik berintegritas serta meningkatkan kualitas penulisan ilmiah di perguruan tinggi.
COLLABORATIVE GOVERNANCE BETWEEN LEGAL AID INSTITUTIONS AND THE MINISTRY OF LAW IN PROTECTING THE POOR COMMUNITIES RIGHTS Sihombing, Grace Kelly Hadi Putri; Listiana, Yunika Depri; Mustikasari, Eka
Awang Long Law Review Vol. 8 No. 2 (2026): Awang Long Law Review
Publisher : Sekolah Tinggi Ilmu Hukum Awang Long

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56301/awl.v8i1.1807

Abstract

This study examines how the Legal Aid Institute (LAI) and the Ministry of Law in West Kalimantan Province have partnered to provide legal aid to the underprivileged through collaborative governance. Although access to justice is a human right guaranteed by the Constitution, structural, social, and economic barriers make it difficult for the impoverished actually to obtain it. Even though the state’s duty to provide free legal aid services has been upheld by Law Number 16 of 2011 concerning Legal Aid, program accomplishments at the regional level still reveal a disconnect between goals and actualization. Only 37 of the 87 litigation legal aid cases intended for West Kalimantan Province in 2024 were completed. In-depth interviews, field observations, and document analysis are among the data collection methods used in this descriptive qualitative study. Four legal counsellors from the Ministry of Law’s Regional Office, two managers and advocates from partner LAIs, and recipients of community legal aid were purposively selected as informants. The Legal Aid Database Information System (Sistem Informasi Database Bantuan Hukum/SIDBANKUM) application was used to conduct observations over several weeks on the legal consultation process, investigation support, trial support, and administrative reporting. The Ansell and Gash collaborative governance framework, which highlights the initial conditions of collaboration, institutional Design, facilitative leadership, and collaborative processes such as face-to-face communication, trust-building, commitment to shared goals, and shared accomplishments, was used to analyze the data. The study’s conclusions show that although cooperation between LAI and the Ministry of Law has been formally established through cooperation contracts and accreditation procedures, it has not yet been implemented as effectively as it could. Low trust between actors and a lack of commitment to common objectives have been caused by resource inequality, complicated administrative processes, financial limitations, poor communication, and a lack of cooperative assessment. This study demonstrates that a critical precondition for improving the efficacy and sustainability of equitable legal aid provision is strengthening the relational dimension of collaborative governance through enhanced facilitative leadership, streamlined procedures, and the deliberative involvement of LAI.
Co-Authors Aryani, Vera Endang Wahyuni Krisandi, Samuel Dendy Mustikasari, Eka Rudy Tandra Saputra, Haris Mirza Sari, Ika Lusiana Sihombing, Grace Kelly H. P. Sihombing, Grace Kelly Hadi Putri Sulaiman Sulaiman Trimawarni, Andjani Umar, Ismail