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All Journal Jurnal Manajemen dan Bisnis Jurnal Manajemen dan Bisnis Jurnal EduHealth Jurnal Medika STIKes Kesehatan Baru
Surmida Sormin
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Nursing Public Health Veterinary Other

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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PENGGUNA SIMRS DI RSUD DOLOKSANGGUL TAHUN 2024 Siboro, Kino; Sormin, Surmida; Hutajulu, Santi
Jurnal STIKes Kesehatan Baru Vol. 2 No. 2 (2024): Jurnal Medika Kesehatan Baru
Publisher : Sekolaah Tinggi Ilmu Kesehatan (STIKes) Kesehatan Baru Doloksanggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70751/stikeskbdoloksanggul.v2i2.90

Abstract

Perkembangan Sistem Informasi Manajemenn Rumah Sakit (SIMRS) di Indonesia masih mengalami beberapa hambatan dan tantangan walaupun penerapan SIMRS telah dilakukan. Tujuan dari penelitian ini adalah untuk menganalisis faktor-faktor yang mempengaruhi pengguna SIMRS di RSUD Doloksanggul seperti pengaruh kualitas sistem, kualitas informasi dan kualitas layanan terhadap kepuasan pengguna SIMRS di RSUD Doloksanggul. Metode penelitian ini menggunakan penelitian kuantitatif yang dianalalisis menggunakan software SPSS. Hasil analisis yang dilakukan peneliti menunjukkan bahwa kaulitas system, kualitas informasi tidak memiliki hubungan yang signifikan dengan kepuasan penggunga dimana p-value masing-masing 0,207 dan 0,270 yaitu lebih kecil dari 0,05. Sedangkan, kualitas layanan berpengaruh signifikan terhadap kepuasan pengguna SIMRS di RSUD Doloksanggul dengan p-valae adalah 0.013 lebih kecil dari taraf signifikansi 0,05. Oleh karena itu, hasil ini dapat dijadikan sebagai referensi bagi rumah sakit dalam meningkatkan kepuasan pengguna SIMRS.
TERAPI MUSIK UNTUK LANSIA: HUBUNGAN ANTARA PENGETAHUAN, SIKAP TERHADAP TINGKAT STRES DI UPTD SIBORONG-BORONG Simamora, Mayes Felda; Sormin, Surmida; Banjarnahor, Jefri; Pardede, Juni Arta; Harahap, Lambok
Jurnal STIKes Kesehatan Baru Vol. 3 No. 1 (2025): Jurnal Medika Kesehatan Baru
Publisher : Sekolaah Tinggi Ilmu Kesehatan (STIKes) Kesehatan Baru Doloksanggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70751/stikeskbdoloksanggul.v3i1.99

Abstract

lanjut usia menghadapi tekanan atau tuntutan yang melampaui kapasitas mereka dalam menghadapinya. Penelitian ini bertujuan untuk menelusuri adanya hubungan antara pengetahuan dan sikap lansia terhadap terapi musik dengan tingkat stres yang mereka alami. Studi dilakukan di UPTD Pelayanan Sosial Anak dan Lanjut Usia di Kecamatan Siborong-borong, Kabupaten Tapanuli Utara pada tahun 2024. Pendekatan yang digunakan adalah metode analitik dengan uji Chi-Square, melibatkan 30 responden lansia sebagai sampel penelitian. Berdasarkan hasil analisis, ditemukan bahwa tidak terdapat hubungan yang signifikan antara tingkat pengetahuan lansia tentang terapi musik dengan tingkat stres mereka (p = 1,000). Selain itu, sikap lansia terhadap terapi musik juga tidak menunjukkan hubungan yang signifikan dengan tingkat stres (p = 0,224). Temuan ini mengindikasikan bahwa baik pengetahuan maupun sikap terhadap musik tidak berpengaruh secara langsung terhadap tingkat stres pada lansia. Oleh karena itu, penelitian lebih lanjut disarankan untuk mengidentifikasi variabel lain yang mungkin lebih relevan dalam memengaruhi stres lansia. Selain itu, perlu dilakukan pendekatan atau intervensi alternatif yang lebih efektif dalam membantu menurunkan tingkat stres di kalangan lansia, khususnya yang tinggal di panti sosial atau panti asuhan
WHAT WE LEARN ABOUT HOSPITAL SERVICE QUALITY DURING PANDEMIC COVID-19: AN INVESTIGATION OF SATISFACTION POST-PANDEMIC SITUATION Silalahi, Andri Dayarana K.; Sormin, Surmida; Lumbangaol, Chrisna
Jurnal Manajemen dan Bisnis Volume 23 No. 2 Tahun 2023
Publisher : UNIKA Santo Thomas

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Abstract

During the COVID-19 pandemic, hospitals provided vital health services to the community. This is especially true for patients who have been exposed to COVID-19. There is considerable literature on hospital patient satisfaction, but the practical details of how service quality affects patient satisfaction during the COVID-19 pandemic require further investigation. In light of this, this study proposes a model of patient satisfaction based on the quality of service provided during the COVID-19 pandemic. To collect data, a questionnaire was administered to 200 hospital patients treated during the COVID-19 pandemic. In order to analyze the data, SPSS 25 software was used to perform multiple regression analysis. It was found that empathy had the most significant impact on patient satisfaction. Despite this, it appears that patients do not prioritize the physical facilities, responsiveness, or reliability of a hospital since these factors do not significantly impact patient satisfaction. The assurance factor is one of the factors that negatively impact satisfaction. Accordingly, this study recommends that hospitals provide services to patients emphasizing assurance, responsiveness, reliability, and physical facilities in order to increase patient satisfaction during the COVID-19 outbreak. As the improvement in service quality will affect patient satisfaction, it will also affect the patient's confidence in the hospital.
WHAT WE LEARN ABOUT HOSPITAL SERVICE QUALITY DURING PANDEMIC COVID-19: AN INVESTIGATION OF SATISFACTION POST-PANDEMIC SITUATION Silalahi, Andri Dayarana K.; Sormin, Surmida; Lumbangaol, Chrisna
Jurnal Manajemen dan Bisnis Volume 23 No. 2 Tahun 2023
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

During the COVID-19 pandemic, hospitals provided vital health services to the community. This is especially true for patients who have been exposed to COVID-19. There is considerable literature on hospital patient satisfaction, but the practical details of how service quality affects patient satisfaction during the COVID-19 pandemic require further investigation. In light of this, this study proposes a model of patient satisfaction based on the quality of service provided during the COVID-19 pandemic. To collect data, a questionnaire was administered to 200 hospital patients treated during the COVID-19 pandemic. In order to analyze the data, SPSS 25 software was used to perform multiple regression analysis. It was found that empathy had the most significant impact on patient satisfaction. Despite this, it appears that patients do not prioritize the physical facilities, responsiveness, or reliability of a hospital since these factors do not significantly impact patient satisfaction. The assurance factor is one of the factors that negatively impact satisfaction. Accordingly, this study recommends that hospitals provide services to patients emphasizing assurance, responsiveness, reliability, and physical facilities in order to increase patient satisfaction during the COVID-19 outbreak. As the improvement in service quality will affect patient satisfaction, it will also affect the patient's confidence in the hospital.
Identifying Factors That Influence Insomnia In The Elderly In Terms Of Age And Anxiety Nova Sontry Node Siregar; Saria Pakpahan; Surmida Sormin
Jurnal EduHealth Vol. 14 No. 04 (2023): Jurnal eduHealt, 2023, December
Publisher : Sean Institute

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Abstract

Insomnia is defined as a condition of difficulty falling asleep. Insomnia has been considered a huge health problem in the elderly. This research aims to see how age and anxiety factors influence insomnia in the elderly. Results: The results of the study show that from 51 elderly respondents, it was found that age was one of the factors that influenced the incidence of insomnia in the elderly. All data was analyzed using univariate and bivariate analysis with SPSS software. The analysis results show a significant relationship by comparing the value (p-value = 0.34) with (α = 0.05). Meanwhile, the relationship between anxiety and the incidence of insomnia can be seen from the value (p-value = 0.81) with (α = 0.05) which indicates that there is no relationship between these two factors. Conclusion: These findings provide the idea that it is necessary to pay attention to the elderly in dealing with insomnia problems that occur to consider age as the factor that most influences insomnia. The elderly are considered a more vulnerable group, so efforts to prevent and treat insomnia are needed.
Co-Authors Banjarnahor, Jefri Harahap, Lambok Hutajulu, Santi Lumbangaol, Chrisna Nova Sontry Node Siregar Pardede, Juni Arta Saria Pakpahan Siboro, Kino Silalahi, Andri Dayarana K. Simamora, Mayes Felda