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The Influence of the Use of the SIMAWAR Application on Public Satisfaction with Administrative Services in Kecamatan Air Batu, Kabupaten Asahan Reina Nur Hasanah; Ida Martinelli
AlAdzkiya International of Education and Sosial (AIoES) Journal Vol 7, No 2 (2026)
Publisher : Al'Adzkiya Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55311/aioes.v7i2.432

Abstract

This study aims to analyze the effect of SIMAWAR application utilization on public satisfaction with administrative services in Kecamatan Air Batu, Kabupaten Asahan. Digital transformation in public services is a strategic necessity to improve the quality of effective, efficient, and transparent services. This research is based on the theory of digital transformation in public services, which states that using information technology can improve service quality and public satisfaction, as proposed by Dwiyanto (2021). The SIMAWAR (Ready to Serve Air Batu Residents) application is a digital-based service innovation that allows the public to access administrative services online. This study used a quantitative approach with a survey method involving 373 respondents. Data analysis techniques included validity, reliability, normality, simple linear regression, t-test, and coefficient of determination. The results showed that SIMAWAR application utilization had a positive and significant effect on public satisfaction, with a coefficient of determination of 0.842. This indicates that SIMAWAR application utilization explains 84.2% of the variation in public satisfaction. These findings confirm that digitalization of public services can improve service quality and strengthen public satisfaction with government performance.The Influence of the Use of the SIMAWAR Application on Public Satisfaction with Administrative Services in Kecamatan Air Batu, Kabupaten Asahan
FRAMING ISLAM IN INTERNATIONAL TELEVISION NEWS DURING THE IRAN-ISRAEL-UNITED STATES CONFLICT Santoso, Puji; Ginting, Pirman; Harahap, Muhammad Said; Martinelli, Ida; Nurhilmiyah, Nurhilmiyah; Yulhasni, Yulhasni
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 10 No. 5 (2026): Volume 10, Nomor 5, October 2026
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v10i5.60102

Abstract

International television coverage of the June 2025 Iran-Israel-United States confrontation produced competing narratives about Islam and exposed ideological asymmetries in conflict journalism. This study compares how CNN International, BBC World News, and Al Jazeera English framed the twelve-day conflict and evaluates whether they represented Islamic actors and symbols as threats or as dignified. Using Entman’s four framing functions, multimodal visual analysis, and NVivo 15 Pro, the study coded twenty-one selected broadcast segments, seven from each network. Triangulation integrated verbal coding, visual semiotics, and temporal entity frequencies. Intercoder agreement reached a Cohen’s kappa of 0.78. CNN and BBC placed Iranian action at the narrative starting point in 87 percent and 75 percent of sampled segments, respectively. Both networks linked Islamic governance to security threat, yielding AIRI scores of plus 0.82 for CNN and plus 0.61 for BBC. Al Jazeera foregrounded civilian suffering, sovereignty, and Islamic dignity, producing an AIRI score of minus 0.74. Discussion: The findings show that problem definition, causal attribution, moral evaluation, and visual selection operate as an integrated frame package rather than isolated editorial choices. The Asymmetric Islamic Representation Index offers a transparent comparative measure that connects qualitative interpretation with directional representational valence. Implications: News organizations should diversify sources, disclose narrative starting points, and review visual associations between Islam and violence. These practices can strengthen pluralistic conflict reporting and reduce representational harms affecting Muslim communities while enabling future research to compare broadcasters, conflicts, and time periods systematically across media systems.