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All Journal Majalah Ilmiah Warta Dharmawangsa GANDRUNG: Jurnal Pengabdian Kepada Masyarakat
Sipayung, Tumini
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Biochemistry, Genetics & Molecular Biology Education Physics Other

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Peranan Mata Kuliah Agama Kristen Dalam Membentuk Perilaku Kristiani Mahasiswa Politeknik Unggul LP3M Sipayung, Tumini; Sihombing, Roma
Jurnal Warta Dharmawangsa Vol 18, No 4 (2024)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v18i4.5144

Abstract

PERAN PENDIDIKAN AGAMA KRISTEN SEBAGAI SARANA MENINGKATKAN TOLERANSI ANTARUMAT BERAGAMA DI POLITEKNIK UNGGUL LP3M Sipayung, Tumini; Sihombing, Roma
Jurnal Warta Dharmawangsa Vol 19, No 2 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i2.6283

Abstract

Workshop Soft Skills Customer Service untuk Siswa SMK Perkantoran PAB 3 Medan Estate Sharina Amanda; Handayani, Cici; Hastuty, Widy; Sipayung, Tumini; Tarigan, Nirwaty; Harizahayu
GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2025): GANDRUNG: Jurnal Pengabdian Kepada Masyarakat
Publisher : Fakultas Olahraga dan Kesehatan, Universitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/gandrung.v6i2.5585

Abstract

This community service activity aims to enhance soft skills in customer service for students of SMK Perkantoran (Office Vocational School) PAB 3 Medan Estate. Soft skills are as important as skills in communication skills, empathy, service ethics, and emotional management are essential competencies for prospective administrative office workers. There are interactive workshops, group discussions, and customer service simulations as part of this community service activity. In this event, it can be found that participants demonstrated improved understanding and practical skills in customer interactions. This activity is expected to positively contribute to the students' readiness to enter the workforce
Co-Authors Amanda, Sharina Cici Handayani, Cici Harizahayu, Harizahayu Hastuty, Widy Sihombing, Roma Tarigan, Nirwaty