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All Journal Didaktik : Jurnal Ilmiah PGSD STKIP Subang Cidea Journal
Salma Rahmadani
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Decision Sciences, Operations Research & Management Education

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Pengaruh E-Service Quality dan Perceived Value Terhadap Customer Satisfaction Pengguna Aplikasi Flip : (Studi pada Mahasiswa Aktif S-1 dan D-4 Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta) Amelia Salsa Sabila; Eka Faradila Yasmin; Salma Rahmadani; Saski Aulia; Umi Widyastuti; Destria Kurnianti
CiDEA Journal Vol. 3 No. 2 (2024): Desember :CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v3i2.2300

Abstract

This research aims to analyze the effect of E-Service Quality and Perceived Value on Customer Satisfaction in using the Flip application. This study uses quantitative methods by collecting data through a Likert scale questionnaires distributed to active S-1 and D-4 students of the Faculty of Economics and Business State University of Jakarta who are Flip application users. The sampling method applied is purposive sampling, with a final sample of 86 respondents. The data collected was then analyzed using multiple linear regression with the help of SPSS software. The results showed that the two independent variables, namely E-Service Quality and Perceived Value, had a significant positive effect on Customer Satisfaction, both partially and simultaneously. E-Service Quality has a more dominant influence than Perceived Value with a regression coefficient of 0,379. This finding indicates that efficient, reliable, and high-value digital services contribute significantly to increasing Flip user satisfaction.
Pengaruh E-Service Quality dan Perceived Value Terhadap Customer Satisfaction Pengguna Aplikasi Flip : (Studi pada Mahasiswa Aktif S-1 dan D-4 Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta) Amelia Salsa Sabila; Eka Faradila Yasmin; Salma Rahmadani; Saski Aulia; Umi Widyastuti; Destria Kurnianti
CiDEA Journal Vol. 3 No. 2 (2024): CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v3i2.2300

Abstract

This research aims to analyze the effect of E-Service Quality and Perceived Value on Customer Satisfaction in using the Flip application. This study uses quantitative methods by collecting data through a Likert scale questionnaires distributed to active S-1 and D-4 students of the Faculty of Economics and Business State University of Jakarta who are Flip application users. The sampling method applied is purposive sampling, with a final sample of 86 respondents. The data collected was then analyzed using multiple linear regression with the help of SPSS software. The results showed that the two independent variables, namely E-Service Quality and Perceived Value, had a significant positive effect on Customer Satisfaction, both partially and simultaneously. E-Service Quality has a more dominant influence than Perceived Value with a regression coefficient of 0,379. This finding indicates that efficient, reliable, and high-value digital services contribute significantly to increasing Flip user satisfaction.
Analisis Kendala dan Solusi Implementasi Kurikulum Merdeka di SDN 15 Ulu Gadut Novitasari, Sefty; Indah Permata Sari; Hasa Putri Herliza; Salma Rahmadani; Silvia Rahma Sari; Fira Siska Aulia; Reinita
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 02 (2026): Volume 12 No. 2, Juni 2026 Public
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i02.13052

Abstract

The Independent Curriculum is one of the latest innovations in Indonesia’s education system, aimed at making learning more flexible and student-centered through a deep learning approach that emphasizes a thorough understanding of ideas. However, when implemented in elementary schools, teachers and institutions face many challenges.The purpose of this study is to identify various problems that arise as a result of implementing the Independent Curriculum in elementary schools and to propose alternative solutions to these issues. This research employs a qualitative descriptive method through a literature study. It examines books, scientific journals, educational articles, and official documents related to curriculum policies.The results show that several major challenges hinder the implementation of the Independent Curriculum, including the increased administrative workload for teachers, difficulties in developing teaching materials, and limited school facilities and infrastructure. To address these issues, various efforts are needed, such as teacher training, improved collaboration among teachers, better management of facilities and infrastructure, and simplification of learning administration.
Co-Authors Amelia Salsa Sabila Destria Kurnianti Eka Faradila Yasmin Fira Siska Aulia Hasa Putri Herliza Indah Permata Sari Novitasari, Sefty Reinita Saski Aulia Silvia Rahma Sari Umi Widyastuti