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All Journal as-sibyan : Jurnal Pendidikan Anak Usia Dini Psikologi Prima Jurnal Pengabdian kepada Masyarakat Nusantara World Psychology Journal of Artificial Intelligence and Digital Business Science and Education Journal Jurnal As-Syar’i: Jurnal Bimbingan & Konseling Keluarga Masyarakat Mandiri: Jurnal Pengabdian Dan Pembangunan Lokal Indonesian Journal of Humanities and Social Sciences Jurnal Intensi (Integrasi Riset Psikologi)
Oktavia, Citrawanti
Universitas Paramadina
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Physics Public Health Social Sciences Other

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THE INFLUENCE OF PSYCHOLOGICAL CAPITAL ON JOB PERFORMANCE AMONG SALESPEOPLE AT PT SI Karlina; Citrawanti Oktavia
World Psychology Vol. 5 No. 1 (2026)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/wp.v5i1.1207

Abstract

The growth of the trading and distributor industry in Indonesia has created a highly competitive climate, requiring salespersons to demonstrate adaptive and innovative performance. This study aims to examine the influence of Psychological Capital (PsyCap) on the Job Performance of salespersons at PT SI, an industrial equipment distributor in Cikarang currently facing challenges related to declining performance and fluctuating sales targets. The research design employs a quantitative approach utilizing a census method (saturated sampling), involving 31 salespersons as respondents due to the relatively small population size. The research instruments employed were the Psychological Capital Questionnaire (PCQ) to measure the dimensions of hope, self-efficacy, resilience, and optimism, and the Individual Work Performance Framework (IWPQ) to assess task performance, contextual performance, and counterproductive work behavior. Data analysis was conducted using simple linear regression to predict the influence of the independent variable on the dependent variable. This study is expected to provide empirical insights into the importance of employees' internal psychological aspects in sustaining performance amidst the pressures of the Business to Business (B2B) industry, and serves as a foundation for management to design HR capacity-building strategies that do not rely solely on financial incentives.
10.31004 Family Support pada Individu yang Memutuskan Drop Out tanpa Masalah Finansial Muhamad Pramono; Citrawanti Oktavia
Science and Education Journal (SICEDU) Vol 5 No 3 (2026): Science and Education Journal 2026
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/sicedu.v5i3.1236

Abstract

The phenomenon of student dropout is generally associated with financial difficulties. However, some individuals decide to discontinue their studies despite having adequate family financial conditions, indicating that such decisions are more strongly influenced by psychological, academic, and social factors. This study aims to explore the experience of family support among early adults who decided to drop out of higher education without financial constraints. This research employed a qualitative approach using Moustakas' (1994) transcendental phenomenological design. Participants were selected through purposive sampling, consisting of individuals aged 18–25 years who had experienced undergraduate dropout, whose decision was not primarily caused by financial problems, and who received support from their families. Data were collected through semi-structured in-depth interviews and analyzed using Moustakas' phenomenological analysis procedures. The findings revealed four major themes: (1) dropout as an experience initially faced alone, (2) family acceptance that developed through a process of emotional adaptation, (3) family support perceived through everyday care and attention, and (4) family support that helped individuals rebuild hope after dropping out. The findings indicate that family support is perceived not through the amount of material assistance provided, but through the experience of being accepted, trusted, and continuously treated as a valued member of the family. Such support plays a significant role in facilitating psychological recovery and post-dropout adaptation. Keywords: family support, dropout, early adulthood, phenomenology, psychological recovery.
Co-Authors Anwar, Nurmelisa Arya, Reza Baharuddin Yusuf Barkah Kadia Idha Rahayuningsih Idha Rahayuningsih Karlina Latifa, Indah Nur Muhamad Agung Wijoyo Muhamad Pramono Muhammad Romdhonul Karim Rejeki, Asri Sansani, Ries Selvya, Putri Ega Wardani, Dinda Kristina Hari