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All Journal Jurnal Aisyah : Jurnal Ilmu Kesehatan JHTS Jurnal Ilmu Manajemen dan Bisnis Jurnal Ilmiah Dr. Aloei Saboe Journal of Hulonthalo Service Society West Science Social and Humanities Studies J-CEKI
YOLANDA NGABITO
Universitas Bina Mandiri Gorontalo
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Jurnal Ilmiah Dr. Aloei Saboe

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ANALYSIS OF PATIENT SATISFACTION LEVEL TOWARDS THE QUALITY OF REGISTRATION SERVICES AT THE OUTPATIENT COUNTER OF PROF. DR. H. ALOEI SABOE HOSPITAL, GORONTALO CITY lestari, adinda; Ngabito, Yolanda; Moha , Lidya Paramitha
Jurnal Ilmiah dr. Aloei Saboe Vol. 4 No. 2 (2024): Jurnal Ilmiah dr. Aloei Saboe
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jias.v4i2.1981

Abstract

Study This aiming For know level satisfaction patient to quality service reviewed from dimensions quality services available at Prof. Dr. H. Aloei Saboe Regional Hospital , Gorontalo City. The method in study This use descriptive quantitative with technique data retrieval through distribution Questionnaire to patient take care road in Prof. Dr. H. Aloei Saboe Regional Hospital, Gorontalo City. Research Results show that that level satisfaction patient to quality services available at the counter take care road based on five dimensions quality very average service good . Level of suitability between hope and reality to the highest service accepted in the tangible dimension by (97%). And the level of conformity between hope and reality to lowest service received​​ is dimensions reabillity by (76%).
Co-Authors Akmar, Muhammad Dali, Nur Waqiah Daud, Mawadda R Daud, Serly Febrianti, Nur Imelda Mohammad Lestari, Adinda Mahmud, Nelviyanti Malaiyo, Sri Ambar wati Malaiyo Mato, Sulisnawati Moha , Lidya Paramitha NOVITASARI, DESI NURYANTI ANTUKAY Podungge, Djamila Sahrain, Tiara Suma, Parhamida