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Peran Kepuasan Kerja dan Komitmen Organisasional Terhadap Kebahagiaan Di Tempat Kerja Felicia, Monica; Pramudita, Dismas Persada Dewangga; Palupi, Rosa De Lima Dyah Retno; Bhimasta, Raden Agoeng
INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Vol. 8 No. 1 (2024): INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia
Publisher : Forum Inovasi Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31842/jurnalinobis.v8i1.354

Abstract

This study investigates the influence of job satisfaction and organizational commitment on employee happiness at work. Adopting a quantitative research approach, data were collected through a structured survey involving 53 employees of PT. Global Intermedia Nusantara (Provider of consulting services, analysis, design and implementation of information systems in the company). The Partial Least Square (PLS) analysis model was applied to explore the interrelationships among the variables. The findings indicate that job satisfaction plays a pivotal role in enhancing happiness at work, with employees reporting greater contentment when their job expectations and needs are met. Additionally, organizational commitment emerges as a critical factor, demonstrating a strong positive impact on workplace happiness. This suggests that employees who feel emotionally attached to their organization and aligned with its goals tend to experience higher levels of happiness. The results of this study indicate a positive and significant effect of job satisfaction on happiness at work. Organizational commitment is also proven to have a positive and significant effect on employee happiness at work. These results underline the need for organizations to prioritize strategies that cultivate job satisfaction and reinforce organizational commitment.
PELATIHAN DAN PENDAMPINGAN SERVICE EXCELLENCES PADA GANJURAN FOOD COURT Pramudita, Dismas Persada Dewangga; Bhimasta, Raden Agoeng; Kinanthi, Enggar Sukma; Febrian, Agy; Jonathan, Milo
Jurnal Pengabdian Masyarakat Sabangka Vol 4 No 03 (2025): Jurnal Pengabdian Masyarakat Sabangka
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/sabangka.v4i03.1486

Abstract

This community engagement aimed to enhance service quality among culinary entrepreneurs at Ganjuran Food Court (GFC) through training and mentoring grounded in service excellence. The program consisted of six sessions: introduction to quality service, SERVQUAL dimensions, ten core service principles, customer journey mapping, service improvement strategies, and complaint handling role-plays. Delivered in a participatory and contextual format, the training was followed by field mentoring. Results showed that participants began applying more responsive and customer-oriented practices. Innovations such as QR-based ordering and service flow banners emerged as part of ongoing improvements. This initiative laid the foundation for a service-minded culture and future development through branding, digital marketing, and product diversification.
Pengaruh Work-Family Conflict dan Stres Kerja terhadap Kepuasan Kerja Perawat Wanita yang Sudah Menikah di Rumah Sakit Panti Rini Yogyakarta Manurung, Yohana Putri Jihan; Pramudita, Dismas Persada Dewangga
Riwayat: Educational Journal of History and Humanities Vol 8, No 4 (2025): Oktober, In proggress
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i4.48986

Abstract

Human resources are one of the most crucial aspects in ensuring the sustainability of an organization. Therefore, both physical and mental health must be given proper attention. On the other hand, nurses, who are expected to consistently maintain good social conditions, especially when dealing with certain situations, often become vulnerable to stress and fatigue. In addition to work-related pressures, married female nurses also experience additional strain due to the double roles they must fulfill as both mothers and workers. Hence, this study aims to examine the effect of work-family conflict and job stress on job satisfaction among married nurses at Panti Rini Hospital Yogyakarta. Data collection was carried out through the distribution of physical questionnaires. The collected data were processed using SPSS version 29, with validity and reliability tests employed to assess the instruments, while descriptive analysis and multiple linear regression were used as data analysis methods. The results of this study indicate a significant negative effect of work-family conflict and job stress on job satisfaction.
MOTIVASI KERJA, LINGKUNGAN KERJA, DAN KINERJA KARYAWAN PERUSAHAAN ASURANSI X Saragih, Daniel Edi Gia; Pramudita, Dismas Persada Dewangga
Jurnal Akuntansi Dan Manajemen Vol 35 No 1 (2024): JAM Vol 35 No 1 April 2024
Publisher : LPPM STIE YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53916/jam.v35i1.131

Abstract

Employee management is an important aspect that needs to be considered by the company. In the field of Human Resource Management, employees are considered an asset that needs to be managed by the company. The importance of employee management is related to the strategic goals that the company has planned and will achieve within a predetermined time. Companies that pay attention to employees well can have a positive impact on the ability to acquire and retain customers, especially in the service sector. Companies that offer insurance services certainly compete to offer a variety of services to potential customers. This study examines one of the insurance company branch offices in Semarang with a total number of employees as a population as well as a saturated sample of 34 people. Motivation and the work environment were investigated for their influence on employee performance. In this study, questionnaires were distributed online to collect data from respondents. The data collected was processed using the multiple linear analysis method, which was carried out using the help of the SPSS version 29 program. The results of this study indicate that work environment and work motivation affect employee performance positively.