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OPTIMALISASI MEDIA SOSIAL SEBAGAI BENTUK REBRANDING PAKDE DJAMOE DALAM MENINGKATKAN VISIBILITAS DI PASAR MODERN Yukianti, Chiara; Willyanto, Vinnie; Tunjungsari, Hetty Karunia
Jurnal Bakti Masyarakat Indonesia Vol. 7 No. 3 (2024): Jurnal Bakti Masyarakat Indonesia
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jbmi.v7i3.32767

Abstract

PT Jaya Mitra Kemilau is a company led by Mr. Charles Saerang Ong. Herbal medicine products are increasingly less popular with the younger generation who are more interested in modern health products and herbal drinks that are more popular on social media, even though herbal medicine is widely known to have various health benefits. The traditional image attached to Pakde Djamoe is considered less attractive to millennials and Gen Z, who tend to prefer products with modern packaging and a lifestyle that is in line with current trends. In addition, the use of social media as a marketing tool has not been optimally utilized by this business, resulting in limitations in reaching younger consumers. In addition to image issues, herbal medicine is considered less practical for consumption by the younger generation who are looking for convenience. This is exacerbated by the lack of interactive education about the health benefits of herbal medicine through digital channels. Consumer education must be an important part of Pakde Djamoe's marketing strategy. Social media can be used to promote the health benefits of herbal medicine in a more attractive and relevant way for the younger generation. The PKM Team from Tarumanagara University is committed to helping Pakde Djamoe carry out a fresher rebranding and build a social media-based marketing strategy. The implementation method used is to provide assistance in the form of rebranding Mr. Charles Saerang Ong into a Nusantara herbal medicine figure through social media optimization. The results of this PKM activity are in the form of social media content published on TikTok and Instagram, which are expected to expand market reach, increase public understanding of the benefits of traditional herbal medicine, and increase product visibility among the younger generation. ABSTRAK PT Jaya Mitra Kemilau merupakan perusahaan yang dipimpin oleh Bapak Charles Saerang Ong. Produk jamu semakin kurang diminati oleh generasi muda yang lebih tertarik pada produk kesehatan modern dan minuman herbal yang lebih populer di media sosial, meskipun jamu dikenal luas memiliki berbagai manfaat kesehatan. Citra tradisional yang melekat pada Pakde Djamoe dianggap kurang menarik bagi milenial dan Gen Z, yang cenderung lebih memilih produk dengan kemasan modern dan gaya hidup yang sesuai dengan tren kekinian. Selain itu, penggunaan media sosial sebagai alat pemasaran belum dimanfaatkan secara optimal oleh usaha ini, yang mengakibatkan keterbatasan dalam menjangkau konsumen yang lebih muda. Selain masalah citra, jamu dianggap kurang praktis untuk dikonsumsi oleh generasi muda yang mencari kemudahan. Hal ini diperparah dengan minimnya edukasi yang interaktif mengenai manfaat kesehatan jamu melalui saluran digital. Edukasi konsumen harus menjadi bagian penting dari strategi pemasaran Pakde Djamoe. Media sosial dapat dimanfaatkan untuk mempromosikan manfaat kesehatan jamu secara lebih menarik dan relevan bagi generasi muda. Tim PKM dari Universitas Tarumanagara berkomitmen untuk membantu Pakde Djamoe melakukan rebranding yang lebih segar dan membangun strategi pemasaran berbasis media sosial. Metode pelaksanaan yang digunakan adalah melakukan pendampingan dalam bentuk rebranding Bapak Charles Saerang Ong menjadi tokoh jamu Nusantara melalui optimalisasi media sosial. Hasil dari kegiatan PKM ini berupa konten media sosial yang dipublikasikan di TikTok dan Instagram, yang diharapkan dapat memperluas jangkauan pasar, meningkatkan pemahaman masyarakat tentang manfaat jamu tradisional, serta meningkatkan visibilitas produk di kalangan generasi muda
PERAN USER GENERATED CONTENT DAN DESTINATION IMAGE DALAM MEMBENTUK SATISFACTION DAN REVISIT INTENTION KE CANDI BOROBUDUR Willyanto, Vinnie; Tunjungsari, Hetty Karunia
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol. 9 No. 1 (2025): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v9i1.34929

Abstract

Keberhasilan industri pariwisata di masa kini tidak terlepas dari citra positif dari sebuah destinasi yang pada akhirnya dapat membentuk kepuasan dan intensi berkunjung kembali wisatawan. Penelitian ini bertujuan untuk mengkaji peran User Generated Content (UGC) dan Destinatinon Image dalam membentuk Satisfaction dan Revisit Intention wisatawan. Destinasi yang diteliti adalah Candi Borobudur, salah satu destinasi yang dikenal sebagai situs warisan bersejarah oleh UNESCO. Penelitian ini menguji bagaimana konten yang dibuat pengguna (UGC) dan persepsi terhadap suatu destinasi (Destination Image)saling berinteraksi untuk memengaruhi perilaku wisatawan, dalam hal ini adalah Satisfaction dan Revisit Intention ke Candi Borobudur. Data diperoleh melalui survey yang melibatkan 100 responden wisatawan Candi Borobudur dari golongan Gen Z. Temuan penelitian menekankan pentingnya UGC dalam membentuk Destination Image, yang berdampak signifikan pada Satisfaction wisatawan. Pengujian efek mediasi Destination Image dalam pengaruh UGC pada Satisfaction dan Revisit Intention menunjukkan bahwa Satisfaction menjadi pendorong utama Revisit Intention wisatawan untuk kembali mengunjungi destinasi tersebut. Keaslian penelitian ini terletak pada penggabungan perspektif UGC, Destination Image, Satisfaction, dan Revisit Intention dalam satu kerangka analisis yang kohesif. Implikasi praktis dari penelitian ini mencakup rekomendasi bagi pemasar destinasi untuk memanfaatkan UGC secara efektif dalam strategi pemasaran mereka dan mengelola Destination Image secara strategis. Penelitian ini berkontribusi pada pemahaman yang lebih mendalam tentang dinamika perilaku wisatawan di era digital dan memberikan wawasan berharga untuk pengembangan pariwisata berkelanjutan.   The success of the tourism industry today is inseparable from the positive image of a destination that can ultimately form tourists’ satisfaction revisit intention. This study aims to examine the role of User Generated Content (UGC) and destination imagery in shaping tourist satisfaction and their intention to revisit. The destination studied is Borobudur Temple, one of the destinations known as a historical heritage site by UNESCO. This study examines how user-generated content (UGC) and perception of a destination interact with each other to influence tourist behavior, in this case satisfaction and intention to revisit Borobudur Temple. The data was obtained through a survey involving 100 Borobudur Temple tourist respondents from the Gen Z group. Testing the mediating effect of destination image on the influence of UGC on satisfaction and intention to revisit shows that this satisfaction, then, becomes the main driver of tourists' intention to revisit the destination. The authenticity of this research lies in the incorporation of UGC perspectives, destination images, satisfaction, and intention to return in one cohesive analytical framework. The practical implications of this study include recommendations for destination marketers to make effective use of UGC in their marketing strategies and strategically manage destination imagery. This research contributes to a deeper understanding of the
PENGENALAN ANALISIS MEDIA DAN JEJARING SOSIAL SEBAGAI UPAYA PENINGKATAN LITERASI DIGITAL SISWA SMAN 3 KABUPATEN TANGERANG Yukianti, Chiara Rizka; Angkasa, Adhelia; Lavenia; Willyanto, Vinnie; Puspitasari, Rani; Mawardi, Viny Christanti
Jurnal Serina Abdimas Vol 2 No 1 (2024): Jurnal Serina Abdimas
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jsa.v2i1.29197

Abstract

Internet penetration has dramatically changed the way individuals communicate and interact. Social media has become an important tool for interacting and sharing information, especially in Indonesia with more than 86% of its users. This phenomenon presents both opportunities and challenges, including the risk of privacy violations, the spread of misinformation, and cyberbullying. Therefore, education regarding the wise and responsible use of social media is important. Social media analysis (SMA) and social network analysis (SNA) are effective tools for increasing public understanding of the impact of social media. SMA is used to collect and analyze social media data, while SNA understands social interactions in society. With deeper understanding, social media users can make more informed decisions. Seminar and training activities for students at SMAN 3 Tangerang Regency aim to provide education to overcome students' limited knowledge about social media and social network analysis. Through two-hour seminars and training, students will learn about the benefits and uses of social media and web analytics in their daily lives. The evaluation results show that the material was delivered well and students reported that the activity was useful. They felt good and enjoyed themselves, especially during the fun learning sessions, quizzes and demonstrations of the use of social media analysis tools. This activity gives students a deeper understanding of social media and social network analysis, helping students make better decisions and develop more effective strategies in the digital world. This PKM activity will have a positive impact on their ability to wisely use social media and understand social dynamics in the digital era.