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All Journal Manajemen Kreatif Jurnal Jurnal Riset Manajemen
Arya Garin Nugraha
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Decision Sciences, Operations Research & Management

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Pengaruh Kualititas Pelayanan dan Kepuasan terhadap Loyalitas Pelanggan dengan Inovasi Produk sebagai Variabel Intervening pada Aciak Mart Chintya Ones Charli; Syifa Syai Ramadhani; Arya Garin Nugraha; Rini Desriyanti; Ainil Husna Chan
JURNAL RISET MANAJEMEN (JURMA) Vol 3 No 1 (2025): JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v3i1.3038

Abstract

The aim of this research is to analyze the influence of service quality and satisfaction on customer loyalty with product innovation as an intervening variable with a sample of 50 at Aciak Mart, Padang City, West Sumatra. This type of research is explanatory research. The method used is data collection using a questionnaire. SmartPls analysis method.
Pengaruh Gaya Kepemimpinan Dan Kompensansi Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Budiman Swalayan Arya Garin Nugraha; Bintang Satria Bahri; Farhan Habiba; Fikru Irwanda; Chintya Ones Charli
Manajemen Kreatif Jurnal Vol. 2 No. 3 (2024): Agustus: Manajemen Kreatif Jurnal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/makreju.v2i3.3206

Abstract

The purpose of this research is to analyze the influence of leadership style and compensation on employee performance with job satisfaction as an intervening variable at Budiman Swalayan with a sample of 100 respondents. This type of research is explanatory research. The method used is data collection using a questionnaire. smart PLS analysis method
Co-Authors Ainil Husna Chan Bintang Satria Bahri Charli, Chintya Ones Farhan Habiba Fikru Irwanda Rini Desriyanti Syifa Syai Ramadhani