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All Journal Jurnal Ilmu Manajemen Profitability Journal La Bisecoman Indonesian Journal of Intellectual Publication (IJI Publication) Journal of Governance and Policy Innovation (JGPI) Tamalanrea: Journal of Government and Development Indonesian Journal of Intellectual Publication (IJI Publication)
Ksatriawan Zaenuddin
Universitas Pancasakti Makassar
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Dimensi Tangible Dalam Penyelenggaraan Layanan Publik Pada DPMPTSP-Nakertrans Kabupaten Soppeng Zaenuddin, Ksatriawan; Anirwan, Anirwan; Qamal, Qamal; Ismail, Ismail; Amin, Muhammad As'ad
Journal of Governance and Policy Innovation Vol. 4 No. 2 (2024): Oktober 2024, JGPI
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jgpi.v4i2.627

Abstract

Dimensi Tangible berperan penting dalam keberhasilan pelayanan publik, khususnya di Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu, Tenaga Kerja dan Transmigrasi (DPMPTSP-Nakertrans) Kabupaten Soppeng. Penelitian ini bertujuan mengevaluasi pengaruh fasilitas fisik, penampilan petugas, komunikasi, dan kompetensi petugas terhadap kualitas pelayanan. Hasil penelitian menunjukkan bahwa fasilitas fisik yang baik, seperti ruang tunggu yang nyaman dan penggunaan teknologi modern, meningkatkan kenyamanan dan efisiensi pelayanan. Sistem digital mempercepat proses administrasi, mengurangi beban administratif, serta meningkatkan transparansi dan aksesibilitas layanan. Menggunakan pendekatan kualitatif dengan metode studi kasus, penelitian ini mengeksplorasi persepsi masyarakat dan petugas terkait kualitas layanan yang diberikan. Data diperoleh melalui observasi, wawancara dengan informan terpilih, dan dokumentasi. Informan yang dilibatkan meliputi Kepala Dinas, Sekretaris Dinas, Kepala Bidang Perizinan, operator, serta lima pengguna layanan. Penelitian ini menunjukkan bahwa elemen fisik yang terlihat mempengaruhi persepsi masyarakat terhadap kualitas pelayanan, dengan fokus pada dimensi tangible. Penampilan petugas yang profesional meningkatkan kepercayaan masyarakat, sementara komunikasi yang jelas dan penggunaan alat komunikasi modern mempercepat penyampaian informasi. Selain itu, kompetensi petugas yang terus ditingkatkan sangat berpengaruh terhadap kualitas pelayanan. Secara keseluruhan, DPMPTSP-Nakertrans Kabupaten Soppeng berhasil mengelola dimensi tangible untuk meningkatkan kepuasan masyarakat.
Resilience of MSME Actors in Bantaeng Regency during the Covid-19 Pandemic Zaenuddin, Ksatriawan; Nurlinah, Nurlinah; Syamsu, Suhardiman
Journal La Bisecoman Vol. 4 No. 4 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i4.999

Abstract

The Covid-19 pandemic has hit Indonesia, affecting various sectors including Micro, Small and Medium Enterprises (MSMEs). MSMEs as a pillar of national economic growth have been significantly affected. The government provides various policies and support, but the challenges faced by MSMEs are still enormous. This research focuses on the resilience of hamlet-based MSME actors in Bantaeng Regency identified through Social Support (I Have), Personal Strength (I Am), and Ability to Do (I Can). Data were obtained through observation, interviews, and documentation. The results of this research show the resilience of hamlet-based MSME actors in Bantaeng Regency. Government support through programs and policies, the courage of MSME actors in taking action, and interpersonal skills determine resilience. Specific government support and special training are needed for MSME actors, especially in the use of e-commerce. The utilization of e-commerce is expected to make MSME actors more resilient.
Evaluation of Village Fund Utilization for Development in Akuni Village, Tinanggea, South Konawe Irwan Madamang; Juanda Nawawi; Suhardiman Syamsu; Ksatriawan Zaenuddin
Jurnal Ilmu Manajemen Profitability Vol 9, No 1 (2025): FEBRUARY 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v9i1.14831

Abstract

Village development plays a crucial role in enhancing community welfare in Indonesia, with the Village Fund serving as a key financial instrument under Law No. 6/2014. This study evaluates the effectiveness of Village Fund utilization in physical development projects in Akuni Village, South Konawe Regency, Southeast Sulawesi Province. Adopting a qualitative case study approach, data were collected through in-depth interviews with village officials and community representatives, as well as document analysis. The evaluation framework is based on six key indicators: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The findings indicate that while physical infrastructure development in Akuni Village has shown significant progress, challenges persist in fund allocation flexibility, budget adequacy, and bureaucratic constraints, leading to delays in some projects. Additionally, limited community participation in decision-making has affected the alignment of development priorities with local needs. To enhance the impact of the Village Fund, this study recommends strengthening transparency, optimizing budget planning, and fostering greater community engagement. These insights provide valuable guidance for policymakers and village administrators in designing more efficient and sustainable rural development strategies.
Increasing voter participation and its obstacles: An analysis of youth organizations in political education in the Makassar mayoral election Zaenuddin, Ksatriawan; Asbudi; Hidayat , Ikhsan; Wardana , Andy
Tamalanrea: Journal of Government and Development (JGD) Vol. 2 No. 1 (2025): APRIL 2025
Publisher : Department of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69816/jgd.v2i1.43527

Abstract

The implementation of the 2020 Makassar Mayoral Election shows that the level of political participation is still low. This condition needs to be evaluated by reviewing the extent of the role of various parties in encouraging increased community political participation. Political education is the main key in building public political awareness. The Indonesian Youth National Committee (KNPI) of Makassar City has a role in increasing voter participation through political education. The purpose of this research is to find out the political education of the National Committee of Indonesian Youth (KNPI) Makassar City in increasing voter participation. This research method uses a descriptive qualitative approach, with data collection techniques through in-depth interviews, field observations, documentation, literature studies and online media. The results showed that the Makassar City KNPI has a role in increasing public political awareness, especially among young voters, through neutral and independent political education. This is realized through cooperation with the KPU and Bawaslu, board development, and physical and digital socialization efforts. However, effectiveness still faces various challenges, such as political apathy, distrust of the system, lack of method development, lack of youth representation in local politics, and the stigma of organizational independence. Therefore, there is a need for greater collaboration and innovative approaches to overcome barriers to youth political participation more effectively.
Good Corporate Governance Through Capital Structure Analysis to Improve Profitability Sari, Nurdela; Zaenuddin, Ksatriawan
Journal of Governance and Policy Innovation Vol. 5 No. 1 (2025): April 2025, JGPI
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jgpi.v5i1.813

Abstract

In an increasingly competitive business environment, the implementation of Good Corporate Governance (GCG) has become an important factor in maintaining business sustainability and increasing company profitability. This study aims to analyze the effect of capital structure on the profitability of PT Suryamas Dutamakmur Tbk from a GCG perspective. The method used is quantitative descriptive with secondary data in the form of company financial reports for the 2017–2020 period. Capital structure is measured through the Debt to Asset Ratio (DAR), Debt to Equity Ratio (DER), and Long Term Debt to Equity Ratio (LDER), while profitability is measured using Return on Assets (ROA) and Return on Equity (ROE). The results show that during the 2017–2020 period, there was a downward trend in leverage ratios (DAR, DER, LDER) followed by an increase in profitability ratios (ROA, ROE), especially in 2020. This indicates that reducing dependence on debt has a positive impact on financial efficiency and increases company profits. From a GCG perspective, a conservative capital structure policy reflects the principles of prudential governance and accountability in financial management. However, profit fluctuations in 2018 indicate the need to improve operational efficiency so that debt control policies also create added value. With consistent implementation of GCG, PT Suryamas Dutamakmur Tbk has the potential to strengthen its financial stability and increase profitability in a sustainable manner.
Evaluation of Village Fund Utilization for Development in Akuni Village, Tinanggea, South Konawe Madamang, Irwan; Nawawi, Juanda; Syamsu, Suhardiman; Zaenuddin, Ksatriawan
Jurnal Ilmu Manajemen Profitability Vol. 9 No. 1 (2025): FEBRUARY 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v9i1.14831

Abstract

Village development plays a crucial role in enhancing community welfare in Indonesia, with the Village Fund serving as a key financial instrument under Law No. 6/2014. This study evaluates the effectiveness of Village Fund utilization in physical development projects in Akuni Village, South Konawe Regency, Southeast Sulawesi Province. Adopting a qualitative case study approach, data were collected through in-depth interviews with village officials and community representatives, as well as document analysis. The evaluation framework is based on six key indicators: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The findings indicate that while physical infrastructure development in Akuni Village has shown significant progress, challenges persist in fund allocation flexibility, budget adequacy, and bureaucratic constraints, leading to delays in some projects. Additionally, limited community participation in decision-making has affected the alignment of development priorities with local needs. To enhance the impact of the Village Fund, this study recommends strengthening transparency, optimizing budget planning, and fostering greater community engagement. These insights provide valuable guidance for policymakers and village administrators in designing more efficient and sustainable rural development strategies.
Analisis Efektivitas Penerapan E-Government di Kantor Pelayanan Penyuluhan dan Konsultasi Perpajakan Kabupaten Mempawah Sujendra, Bima; Zaenuddin, Ksatriawan
Indonesian Journal of Intellectual Publication Vol. 6 No. 1 (2025): Nopember 2025, IJI Publication
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/ijipublication.v6i1.868

Abstract

E-government merupakan pemanfaatan teknologi informasi untuk meningkatkan efisiensi, transparansi, dan aksesibilitas layanan publik, termasuk digitalisasi administrasi perpajakan melalui e-Filing yang memungkinkan pelaporan SPT tahunan secara daring. Hanya saja implementasinya di daerah masih mengalami kendala seperti e-Filing di KP2KP Mempawah. Capaian pelaporan SPT orang pribadi melalui e-Filing hanya mencapai 64,70% pada 2020, meningkat menjadi 69,50% pada 2021, dan 78,20% pada 2022, masih jauh dari target 100%. Olehnya itu, penelitian ini bertujuan menganalisis efektivitas penerapan e-government melalui e-Filing di KP2KP Mempawah serta merekomendasikan peningkatan layanan. Penelitian ini menggunakan metode kualitatif deskriptif. Data primer berasal dari wawancara informan dari Kepala KP2KP, pegawai pelayanan e-Filing, serta wajib pajak orang pribadi dan data sekuder dari studi literatur melalui artikel ilmiah, data instansi terkait dan regulasi yang dianalisis menggunakan triangulasi sumber dan teknik untuk memastikan keabsahan temuan. Hasil penelitian menunjukkan implementasi e-Filing belum efektif pada aspek aplikasi, sumber daya manusia, dan infrastruktur. Kendala berupa error sistem, minimnya sosialisasi, keterbatasan kapasitas pegawai, serta perangkat dan jaringan yang tidak memadai menjadi penyebab rendahnya realisasi pelaporan SPT. Penelitian merekomendasikan pembaruan aplikasi, peningkatan kompetensi pegawai, penambahan SDM, dan peremajaan sarana teknologi untuk mendukung implementasi e-government secara optimal di tingkat daerah.
Analisis Efektivitas Penerapan E-Government di Kantor Pelayanan Penyuluhan dan Konsultasi Perpajakan Kabupaten Mempawah Sujendra, Bima; Zaenuddin, Ksatriawan
Indonesian Journal of Intellectual Publication Vol. 6 No. 1 (2025): Nopember 2025, IJI Publication
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/ijipublication.v6i1.868

Abstract

E-government merupakan pemanfaatan teknologi informasi untuk meningkatkan efisiensi, transparansi, dan aksesibilitas layanan publik, termasuk digitalisasi administrasi perpajakan melalui e-Filing yang memungkinkan pelaporan SPT tahunan secara daring. Hanya saja implementasinya di daerah masih mengalami kendala seperti e-Filing di KP2KP Mempawah. Capaian pelaporan SPT orang pribadi melalui e-Filing hanya mencapai 64,70% pada 2020, meningkat menjadi 69,50% pada 2021, dan 78,20% pada 2022, masih jauh dari target 100%. Olehnya itu, penelitian ini bertujuan menganalisis efektivitas penerapan e-government melalui e-Filing di KP2KP Mempawah serta merekomendasikan peningkatan layanan. Penelitian ini menggunakan metode kualitatif deskriptif. Data primer berasal dari wawancara informan dari Kepala KP2KP, pegawai pelayanan e-Filing, serta wajib pajak orang pribadi dan data sekuder dari studi literatur melalui artikel ilmiah, data instansi terkait dan regulasi yang dianalisis menggunakan triangulasi sumber dan teknik untuk memastikan keabsahan temuan. Hasil penelitian menunjukkan implementasi e-Filing belum efektif pada aspek aplikasi, sumber daya manusia, dan infrastruktur. Kendala berupa error sistem, minimnya sosialisasi, keterbatasan kapasitas pegawai, serta perangkat dan jaringan yang tidak memadai menjadi penyebab rendahnya realisasi pelaporan SPT. Penelitian merekomendasikan pembaruan aplikasi, peningkatan kompetensi pegawai, penambahan SDM, dan peremajaan sarana teknologi untuk mendukung implementasi e-government secara optimal di tingkat daerah.
Co-Authors Amin, Muhammad As'ad Anirwan Anirwan Asbudi Hidayat , Ikhsan Irwan Madamang Ismail Ismail Juanda Nawawi Juanda Nawawi, Juanda Madamang, Irwan Nurlinah Nurlinah, Nurlinah Qamal Qamal Sari, Nurdela Suhardiman Syamsu Suhardiman Syamsu, Suhardiman Sujendra, Bima Wardana , Andy