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All Journal Jurnal Bina Praja Jurnal Ilmu Manajemen Profitability Journal La Bisecoman Indonesian Journal of Intellectual Publication (IJI Publication) Journal of Governance and Policy Innovation (JGPI) Journal Publicuho Eastasouth Journal of Impactive Community Services Priviet Social Sciences Journal
Ksatriawan Zaenuddin
Universitas Tanjungpura
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Dimensi Tangible Dalam Penyelenggaraan Layanan Publik Pada DPMPTSP-Nakertrans Kabupaten Soppeng Zaenuddin, Ksatriawan; Anirwan, Anirwan; Qamal, Qamal; Ismail, Ismail; Amin, Muhammad As'ad
Journal of Governance and Policy Innovation Vol. 4 No. 2 (2024): Oktober 2024, JGPI
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jgpi.v4i2.627

Abstract

Dimensi Tangible berperan penting dalam keberhasilan pelayanan publik, khususnya di Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu, Tenaga Kerja dan Transmigrasi (DPMPTSP-Nakertrans) Kabupaten Soppeng. Penelitian ini bertujuan mengevaluasi pengaruh fasilitas fisik, penampilan petugas, komunikasi, dan kompetensi petugas terhadap kualitas pelayanan. Hasil penelitian menunjukkan bahwa fasilitas fisik yang baik, seperti ruang tunggu yang nyaman dan penggunaan teknologi modern, meningkatkan kenyamanan dan efisiensi pelayanan. Sistem digital mempercepat proses administrasi, mengurangi beban administratif, serta meningkatkan transparansi dan aksesibilitas layanan. Menggunakan pendekatan kualitatif dengan metode studi kasus, penelitian ini mengeksplorasi persepsi masyarakat dan petugas terkait kualitas layanan yang diberikan. Data diperoleh melalui observasi, wawancara dengan informan terpilih, dan dokumentasi. Informan yang dilibatkan meliputi Kepala Dinas, Sekretaris Dinas, Kepala Bidang Perizinan, operator, serta lima pengguna layanan. Penelitian ini menunjukkan bahwa elemen fisik yang terlihat mempengaruhi persepsi masyarakat terhadap kualitas pelayanan, dengan fokus pada dimensi tangible. Penampilan petugas yang profesional meningkatkan kepercayaan masyarakat, sementara komunikasi yang jelas dan penggunaan alat komunikasi modern mempercepat penyampaian informasi. Selain itu, kompetensi petugas yang terus ditingkatkan sangat berpengaruh terhadap kualitas pelayanan. Secara keseluruhan, DPMPTSP-Nakertrans Kabupaten Soppeng berhasil mengelola dimensi tangible untuk meningkatkan kepuasan masyarakat.
Resilience of MSME Actors in Bantaeng Regency during the Covid-19 Pandemic Zaenuddin, Ksatriawan; Nurlinah, Nurlinah; Syamsu, Suhardiman
Journal La Bisecoman Vol. 4 No. 4 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i4.999

Abstract

The Covid-19 pandemic has hit Indonesia, affecting various sectors including Micro, Small and Medium Enterprises (MSMEs). MSMEs as a pillar of national economic growth have been significantly affected. The government provides various policies and support, but the challenges faced by MSMEs are still enormous. This research focuses on the resilience of hamlet-based MSME actors in Bantaeng Regency identified through Social Support (I Have), Personal Strength (I Am), and Ability to Do (I Can). Data were obtained through observation, interviews, and documentation. The results of this research show the resilience of hamlet-based MSME actors in Bantaeng Regency. Government support through programs and policies, the courage of MSME actors in taking action, and interpersonal skills determine resilience. Specific government support and special training are needed for MSME actors, especially in the use of e-commerce. The utilization of e-commerce is expected to make MSME actors more resilient.
Evaluation of Village Fund Utilization for Development in Akuni Village, Tinanggea, South Konawe Irwan Madamang; Juanda Nawawi; Suhardiman Syamsu; Ksatriawan Zaenuddin
Jurnal Ilmu Manajemen Profitability Vol 9, No 1 (2025): FEBRUARY 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v9i1.14831

Abstract

Village development plays a crucial role in enhancing community welfare in Indonesia, with the Village Fund serving as a key financial instrument under Law No. 6/2014. This study evaluates the effectiveness of Village Fund utilization in physical development projects in Akuni Village, South Konawe Regency, Southeast Sulawesi Province. Adopting a qualitative case study approach, data were collected through in-depth interviews with village officials and community representatives, as well as document analysis. The evaluation framework is based on six key indicators: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The findings indicate that while physical infrastructure development in Akuni Village has shown significant progress, challenges persist in fund allocation flexibility, budget adequacy, and bureaucratic constraints, leading to delays in some projects. Additionally, limited community participation in decision-making has affected the alignment of development priorities with local needs. To enhance the impact of the Village Fund, this study recommends strengthening transparency, optimizing budget planning, and fostering greater community engagement. These insights provide valuable guidance for policymakers and village administrators in designing more efficient and sustainable rural development strategies.
Good Corporate Governance Through Capital Structure Analysis to Improve Profitability Sari, Nurdela; Zaenuddin, Ksatriawan
Journal of Governance and Policy Innovation Vol. 5 No. 1 (2025): April 2025, JGPI
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jgpi.v5i1.813

Abstract

In an increasingly competitive business environment, the implementation of Good Corporate Governance (GCG) has become an important factor in maintaining business sustainability and increasing company profitability. This study aims to analyze the effect of capital structure on the profitability of PT Suryamas Dutamakmur Tbk from a GCG perspective. The method used is quantitative descriptive with secondary data in the form of company financial reports for the 2017–2020 period. Capital structure is measured through the Debt to Asset Ratio (DAR), Debt to Equity Ratio (DER), and Long Term Debt to Equity Ratio (LDER), while profitability is measured using Return on Assets (ROA) and Return on Equity (ROE). The results show that during the 2017–2020 period, there was a downward trend in leverage ratios (DAR, DER, LDER) followed by an increase in profitability ratios (ROA, ROE), especially in 2020. This indicates that reducing dependence on debt has a positive impact on financial efficiency and increases company profits. From a GCG perspective, a conservative capital structure policy reflects the principles of prudential governance and accountability in financial management. However, profit fluctuations in 2018 indicate the need to improve operational efficiency so that debt control policies also create added value. With consistent implementation of GCG, PT Suryamas Dutamakmur Tbk has the potential to strengthen its financial stability and increase profitability in a sustainable manner.
Analisis Efektivitas Penerapan E-Government di Kantor Pelayanan Penyuluhan dan Konsultasi Perpajakan Kabupaten Mempawah Sujendra, Bima; Zaenuddin, Ksatriawan
Indonesian Journal of Intellectual Publication Vol. 6 No. 1 (2025): Nopember 2025, IJI Publication
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/ijipublication.v6i1.868

Abstract

E-government merupakan pemanfaatan teknologi informasi untuk meningkatkan efisiensi, transparansi, dan aksesibilitas layanan publik, termasuk digitalisasi administrasi perpajakan melalui e-Filing yang memungkinkan pelaporan SPT tahunan secara daring. Hanya saja implementasinya di daerah masih mengalami kendala seperti e-Filing di KP2KP Mempawah. Capaian pelaporan SPT orang pribadi melalui e-Filing hanya mencapai 64,70% pada 2020, meningkat menjadi 69,50% pada 2021, dan 78,20% pada 2022, masih jauh dari target 100%. Olehnya itu, penelitian ini bertujuan menganalisis efektivitas penerapan e-government melalui e-Filing di KP2KP Mempawah serta merekomendasikan peningkatan layanan. Penelitian ini menggunakan metode kualitatif deskriptif. Data primer berasal dari wawancara informan dari Kepala KP2KP, pegawai pelayanan e-Filing, serta wajib pajak orang pribadi dan data sekuder dari studi literatur melalui artikel ilmiah, data instansi terkait dan regulasi yang dianalisis menggunakan triangulasi sumber dan teknik untuk memastikan keabsahan temuan. Hasil penelitian menunjukkan implementasi e-Filing belum efektif pada aspek aplikasi, sumber daya manusia, dan infrastruktur. Kendala berupa error sistem, minimnya sosialisasi, keterbatasan kapasitas pegawai, serta perangkat dan jaringan yang tidak memadai menjadi penyebab rendahnya realisasi pelaporan SPT. Penelitian merekomendasikan pembaruan aplikasi, peningkatan kompetensi pegawai, penambahan SDM, dan peremajaan sarana teknologi untuk mendukung implementasi e-government secara optimal di tingkat daerah.
EFFECTIVENESS OF WEBSITE-BASED VILLAGE GOVERNMENT INFORMATION SYSTEMS IN LIMBUNG VILLAGE SUNGAI RAYA SUBDISTRICT KUBU RAYA REGENCY Rulida Yuniarsih; Bima Sujendra; Ksatriawan Zaenuddin
Journal Publicuho Vol. 8 No. 4 (2025): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i4.969

Abstract

The development of information technology has encouraged the Indonesian government to implement e-government, including at the village level through the Village Information System (SID). This study aims to assess the effectiveness of the implementation of a website-based SID in Limbung Village, Sungai Raya District, Kubu Raya Regency. Using a descriptive qualitative approach, data was obtained through observation, interviews with village officials and the community, and documentation of the village's official website. The analysis focused on three indicators of effectiveness: timeliness, accuracy of targets, and cost accuracy. The results show that the effectiveness of the Limbung Village SID is still low. In terms of timeliness, content updates are very rare, causing information to lose its relevance. In terms of accuracy, many strategic features such as the Village Budget (APBDes), village reports, and regulations are not yet optimal, so that the public's need for information is not being met. In terms of cost-effectiveness, the benefits felt by the community are not yet commensurate with the costs. The main obstacles include limited human resources, weak ICT infrastructure, minimal socialisation, and low digital literacy among residents. Nevertheless, the SID still provides opportunities to strengthen transparency, participation, and village governance. This study recommends improving the capacity of the apparatus, consistency in content updates, and budget planning based on the actual needs of the community so that SID can function effectively as an e-government instrument at the village level.
Collaborative governance model in the implementation of performance-based village fund allocation in Kalibandung Village, Kubu Raya Regency Firdaus Firdaus; Herilasti Pujiningsih; Ksatriawan Zaenuddin; Helen Puspita Sari; Anggun Pria Wibowo
Priviet Social Sciences Journal Vol. 5 No. 11 (2025): November 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i11.839

Abstract

The Ecology-based District Budget Transfer Policy (TAKE) is an ecological fiscal innovation developed to link financial transfers between government levels and environmental performance at the village level. This study aims to analyze the implementation of TAKE policies in Kalibandung Village, Kubu Raya Regency, and examine the dynamics of collaboration between actors to support performance-based environmental governance. Using a descriptive qualitative approach, this study explores the views and practices of various actors, including regional apparatus organizations (OPDs), village forest management institutions (LPHD), non-governmental organizations (NGOs), and local communities. The analysis is carried out through thematic interpretations that place the Collaborative Governance Framework and Institutional Analysis and Development as the main theoretical lenses. The results of the study show that the implementation of TAKE is influenced by four collaborative dimensions: unequal initial conditions in terms of capacity and access to information; institutional design that is still top-down without deliberative space; strong facilitative leadership at the village level but not yet sustainable at the district level; and collaborative processes that take place partially and have not been institutionalized. These findings confirm that the success of ecological fiscal policies at the local level is not solely determined by the calculation of incentives and technical indicators but by the quality of social interactions, trust, and institutional design that enable collaboration and shared learning. This study contributes to strengthening the theory of Collaborative Governance in the context of village ecological fiscal policy and provides a direction for policy reform towards participatory and sustainable environmental governance.
Relationship between education level and women's participation in family planning programs (case study in Kampung KB, Ungaran Village, Kutowinangun Subdistrict, Kebumen Regency) Anggun Pria Wibowo; Agung Nugroho; Erwando Erwando; Firdaus Firdaus; Ksatriawan Zaenuddin
Priviet Social Sciences Journal Vol. 5 No. 11 (2025): November 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i11.860

Abstract

Uncontrolled population growth has consequences for the increase in birth rates in a region. One of the causes is low community participation, especially among women in family planning programs. This study aimed to analyze the relationship between education level and women's participation in family planning programs. The method used in this study was descriptive with a quantitative approach. The subjects of this study were all women in the fertile age couple category in Kampung KB, Ungaran Village, totaling 63. Research data were obtained through observation, questionnaire distribution, interviews, and documentation. Furthermore, the data were analyzed using descriptive analysis and the chi-square statistical test. The results of the analysis showed that there was no significant relationship between education level and women's participation in the family planning program (p = 0.069 > 0.05). These findings indicate that education is not a major determinant of women's decisions to participate in family planning programs. Most respondents with high levels of education were young PUS who had not yet planned to use contraceptives. Education continues to play an important role in increasing awareness and understanding of reproductive health, but its influence does not directly determine participation in family planning programs.
Konstruksi Media terhadap Tujuan Program Makan Bergizi Gratis (MBG) dalam Liputan Berita Daring: Fokus pada Aspek yang Ditonjolkan Ksatriawan Zaenuddin; Anirwan
Jurnal Bina Praja Vol 18 No 1 (2026): [Sedang Berjalan]
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.18.2026.2987

Abstract

This study analyzes the media construction of the Free Nutritious Meal (MBG) program’s objectives in online news coverage through the lens of agenda-setting theory. It emphasizes three main dimensions—object salience, attribute salience, and actor salience—to understand how the media shapes issue priorities, policy interpretations, and the dominant voices in public discourse. Using a descriptive qualitative case study design, 150 articles from Kompas.com, Detik.com, and Tempo.co were analyzed via NVivo 15. The results indicate that coverage is dominated by objectives related to nutritional intake and stunting reduction (42.01%); while other objectives, such as food security and economic growth, receive significantly less attention. At the attribute level, the media frames the MBG program primarily as a nutrition-based intervention for vulnerable groups, marginalizing other development dimensions. At the actor level, discourse is dominated by state entities—specifically the National Nutrition Agency (BGN) and various ministries—reflecting a state-centered agenda. These findings highlight the need to position the MBG program as a cross-sectoral policy and strengthen inclusive public communication.
Edukasi UU ITE untuk Meningkatkan Literasi Digital Pelajar di Kota Pontianak Ksatriawan Zaenuddin; Utami Nur; Dita Purnama; Adila Puspa Hestiantini; Muhammad Hidayat
Eastasouth Journal of Impactive Community Services Vol 4 No 03 (2026): Eastasouth Journal of Impactive Community Services (EJIMCS)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/ejimcs.v4i03.619

Abstract

Perkembangan teknologi digital dan tingginya penggunaan media sosial di kalangan remaja menuntut peningkatan literasi digital serta kesadaran hukum di ruang siber. Rendahnya kemampuan memverifikasi informasi, maraknya hoaks, dan kasus cyberbullying menunjukkan pentingnya edukasi penggunaan media sosial yang bijak. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan meningkatkan pemahaman siswa mengenai literasi digital, pencegahan hoaks, etika bermedia sosial, dan dasar-dasar Undang-Undang Informasi dan Transaksi Elektronik (UU ITE). Kegiatan dilaksanakan di MTs Mujahidin Pontianak dengan melibatkan 50 siswa kelas VII melalui metode sosialisasi partisipatif yang mencakup pre-test, penyampaian materi, dan post-test. Hasil evaluasi menunjukkan peningkatan pada seluruh indikator pembelajaran, terutama dalam mengenali hoaks, memahami dampak penggunaan media sosial berlebihan, dan menerapkan penggunaan media sosial yang sehat. Rata-rata nilai peserta meningkat dari 73% menjadi 96%. Temuan ini menunjukkan efektivitas sosialisasi dalam meningkatkan literasi digital, berpikir kritis, dan kesadaran hukum digital pelajar.
Co-Authors Adila Puspa Hestiantini Amin, Muhammad As'ad Anggun Pria Wibowo Anirwan Anirwan Anirwan Bima Sujendra Dita Purnama Erwando Erwando Firdaus, Firdaus Helen Puspita Sari Herilasti Pujiningsih Irwan Madamang Ismail Ismail Juanda Nawawi Muhammad Hidayat Nugroho, Agung Nurlinah Nurlinah, Nurlinah Qamal Qamal Rulida Yuniarsih Sari, Nurdela Suhardiman Syamsu Suhardiman Syamsu, Suhardiman Sujendra, Bima Utami Nur