Shafira widya ramadhanti
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Strategi Mengembangkan Manajemen Skill Agar Lebih Produktif Dan Efisien Ira Setyawati; Shafira widya ramadhanti; Agung Winarno
AT-TAKLIM: Jurnal Pendidikan Multidisiplin Vol. 2 No. 3 (2025): At-Taklim: Jurnal Pendidikan Multidisiplin (Edisi Maret)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/at-taklim.v2i3.212

Abstract

This article discusses strategies for developing managerial skills that can enhance productivity and efficiency within organizations. Effective managerial skill development is crucial in addressing the increasingly complex challenges faced by modern organizations. Several strategies discussed include training, mentoring, continuous learning, and the use of technology. By implementing these strategies, individuals and organizations can achieve significant benefits, such as improved decision-making, higher employee satisfaction, and better operational efficiency. However, there are various challenges to be faced, including resource limitations, organizational culture that does not support, and resistance to change. This article also suggests that organizations invest in managerial skill development and create a supportive learning culture to improve performance and organizational competitiveness.
THE IMPACT OF BALANCED SCORECARD IMPLEMENTATION ON PERFORMANCE IN MANUFACTURING AND SERVICE SECTORS: A SYSTEMATIC LITERATURE REVIEW (2019–2024) Shafira Widya Ramadhanti; Sopiah; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19968409

Abstract

This study aims to examine the impact of Balanced Scorecard (BSC) implementation on organizational performance in manufacturing and service sectors through a Systematic Literature Review (SLR). The study adopts the PRISMA framework to systematically identify, screen, and analyze relevant literature published between 2019 and 2024. A total of 31 empirical articles were selected from reputable databases such as Scopus, Emerald Insight, and ScienceDirect. The findings indicate that the Balanced Scorecard is an effective strategic management tool that enhances organizational performance by integrating financial and non-financial perspectives, including customer satisfaction, internal processes, and learning and growth. In the manufacturing sector, BSC improves operational efficiency, productivity, and product quality, while in the service sector it strengthens customer satisfaction, transparency, and employee engagement. However, several challenges remain, such as limited managerial support, weak integration across perspectives, and insufficient focus on learning and growth dimensions. This study contributes by providing comprehensive insights into best practices, implementation challenges, and research gaps, as well as offering recommendations for future studies to develop sector-specific performance indicators and explore long-term impacts of BSC implementation.