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All Journal Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Jurnal Visi Manajemen (JVM) Literacy : International Scientific Journals of Social, Education, Humanities
Umar Abdul Jabbar
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences

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Pengaruh Strategi Manajemen Konflik Terhadap Kinerja Tim: Studi Kasus di Industri Hotel Khas Henry Yuliamir; Renny Aprilliyani; Umar Abdul Jabbar
Jurnal Visi Manajemen Vol. 11 No. 1 (2025): Jurnal Visi Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jvm.v11i1.515

Abstract

This research aims to investigate the relationship between conflict management strategies and team performance in the Khas Hotel industry. Against the backdrop of the unique team dynamics and potential for conflict in the hospitality environment, this research focuses on deeper understanding to improve the effectiveness of conflict management and team performance. The research method used is a mixed approach, combining quantitative and qualitative analysis. Through surveys and interviews with hotel managers and staff, data was collected and analyzed to identify patterns and relationships between the variables studied. The research findings indicate an influence between implemented conflict management strategies and team performance, with important implications for practitioners in the hospitality industry in improving human resource management and team productivity.
Study on Hotel Employee Performance with Leadership Style, Organizational Culture and Discipline as Predictors at Patra Semarang Hotel & Convention Umar Abdul Jabbar; Andhi Supriyadi
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 1 (2025): April : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i1.2092

Abstract

Patra Semarang Hotel & Convention is a suitable place to study. The mission of this research is to identify and explain the impact of leadership style, work culture, and discipline on employee productivity. The information in this study was collected through filling out a questionnaire. This research involved 80 participants. Descriptive and quantitative statistics are used to process the data obtained. Multiple regression analysis is used to assess the impact of independent variables on dependent variables, test models and hypotheses. Before analysis, validity and reliability were also checked. Regression analysis shows that employee performance is influenced directly or indirectly by leadership style, work culture and work discipline. In addition, these findings indicate that leadership style, work culture, and work discipline jointly influence employee performance. This shows that to improve employee performance, a good leadership style, positive work culture, and strong work discipline are very important.
Pemasaran Digital dan Service Excellence dalam meningkatkan Optimalisasi Kompetensi Guru Perhotelan untuk Mempersiapkan Lulusan Perhotelan Era Digital Mukhamad Kholil Aswan; Septa Intiar; Umar Abdul Jabbar; Krisnawati Setyaningrum Nugraheni
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 5 No. 6 (2025): November 2025 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v5i6.904

Abstract

Pengabdian masyarakat ini bertujuan untuk meningkatkan kompetensi guru perhotelan di SMK Jayawisata Semarang dalam bidang pemasaran digital dan service excellence berbasis teknologi, yang sangat dibutuhkan oleh industri perhotelan di era digital. Pemilihan topik ini penting karena sektor perhotelan di Indonesia menghadapi kesenjangan keterampilan digital, yang menghambat pengembangan tenaga kerja yang terampil. Metode pengabdian yang digunakan adalah pelatihan literasi digital, workshop pemasaran digital, dan pengembangan modul pembelajaran terintegrasi. Hasil dari program ini menunjukkan peningkatan signifikan dalam kompetensi digital guru, dengan skor literasi digital meningkat 85,7% (dari 4,2 menjadi 7,8), serta pemahaman digital marketing meningkat dari 3,5 menjadi 7,9. Sebanyak 88% guru berhasil mengintegrasikan minimal satu alat digital dalam pembelajaran mereka. Program ini berhasil menghasilkan modul pembelajaran terintegrasi "DigitalHotel" dan satu rancangan kampanye digital marketing yang komprehensif. Program ini sangat penting untuk mempersiapkan tenaga kerja yang siap menghadapi kebutuhan industri perhotelan yang semakin berbasis teknologi, serta meningkatkan kualitas pendidikan vokasi di SMK Jayawisata Semarang.
Co-Authors Andhi Supriyadi Aswan, Mukhamad Kholil Nugraheni, Krisnawati Setyaningrum Renny Aprilliyani Septa Intiar Yuliamir, Henry