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All Journal JRKN Madani: Multidisciplinary Scientific Journal
Rosyadi, Muh. Erwin
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Analisis Pemanfaatan Data Sensus Harian dalam Pelaporan Indikator Pelayanan Rawat Inap di RSUD Syekh Yusuf Gowa Jayadie, Ahmad; Agussalim, Ruslan; S, Syamsuddin; Rosyadi, Muh. Erwin
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 12 (2025): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15034386

Abstract

Background, Reporting of inpatient service indicators plays an important role in evaluating hospital performance. This study analyzes the use of daily inpatient census data in compiling reports of inpatient service indicators for the first quarter of 2023 at Syekh Yusuf Hospital, Gowa Regency. The data used includes the daily inpatient census for the period January–March 2023 using the total sampling method. The indicators calculated include Bed Occupancy Rate (BOR), Average Length of Stay (AvLOS), Turn Over Interval (TOI), Bed Turn Over (BTO), Net Death Rate (NDR), and Gross Death Rate (GDR). The results of the study show that the calculation of indicators only uses data on days of treatment and length of stay of patients as the basis for analysis. Reporting is done manually and computerized in the form of tables, bar graphs, and Barber Johnson graphs. However, data utilization has not been optimal because the results obtained are not entirely accurate. In conclusion, the implementation of processing and processing of daily inpatient census data needs to be improved in order to produce more valid and accurate reports”.
Persepsi Terhadap Kualitas Pelayanan Pasien Asuransi Kesehatan Nasional Di Rumah Sakit Sitti Khadijah 1, Makassar Jayadie, Ahmad; ., Syamsuddin; Rosyadi, Muh. Erwin; Agussalim, Ruslan; Talib, Thabran
Jurnal Riset Kesehatan Nasional Vol. 9 No. 2 (2025)
Publisher : Institute Teknologi dan Kesehatan (ITEKES) Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37294/jrkn.v9i2.667

Abstract

Abstract The focus of the research in this study is the perception of the quality of service of National Health Insurance patients in cesarean section at Sitti Khadijah 1 Hospital, Makassar. This study aims to determine the perception of the quality of service of National Health Insurance patients with cesarean section. The approach used in this study is a quantitative approach with a survey method. This study uses an applied research design. The resource in this study was based on accidental sampling of 31 cesarean section patients plus 3 staff from Sitti Khadijah 1 Makassar Hospital. The result of the study showed that Tangibles is in the quality category with a total percentage of 45.16%. and nonequality by 6.45%. The reliability dimension is in the quality category with a total percentage of 48.39%. and quite good at 35.48%. The responsiveness dimension is in the quality category with a total percentage of 38.71%. and quite quality of 35.48%. In the aspect of the assurance dimension, the score obtained in the quality category with a total percentage of 51.61%. However, there were still respondents who gave unqualified answers of 3.22%. In the aspect of the emphaty dimension, the score obtained in the quality category with a total percentage of 61.29%. and nonquality by 6.45%.   Keywords: Quality of service, cesarean section patients, Sitti Khadijah 1 Makassar
Co-Authors ., Syamsuddin Agussalim, Ruslan Jayadie, Ahmad s, syamsuddin Talib, Thabran