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All Journal Dinasti International Journal of Education Management and Social Science JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Annals of Management and Organization Research Reviu Akuntansi, Manajemen, dan Bisnis Studi Akuntansi, Keuangan, dan Manajemen
Ratih Anggraini
Universitas Internasional Batam, Batam, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Mathematics Social Sciences

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Factors Influencing The Adoption of E-Government in Riau Province Debora Sri Intan; Lily Purwianti; Hepy Hefri Ariyanto; Ratih Anggraini
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 6 (2025): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i6.5014

Abstract

The goal of this research is to identify the elements that affect the implementation of e-government in Riau Island. Employees of the Riau Islands Provincial Government comprise the sudy population, and the research sample consists of those emplyoees who meet the requirements of being able to use digital public service applications in the course of their work. An online survey with measurement questions was sent to respondents in existing regional apparatus organizations and complete answers were received by 417 respondents consisting of permanent and non-permanent employees with variations in education and age, were considered usable for analysis. Trust, security concern, perceived usefulness, information communication and technology, perception of e-government as a mediating variable and adoption of e-government as a dependent variable are the variables in this study, which employs a quantitavive research methodology with data processing using Samrt Pls. Results indicate that trust, security concern, perceived usefulness, information communication and technology have an effect on user decisions in adopting the e-government system. The findings of this study can be considered by the-government when formulating policies that can promote and anhance system quality and establish a thorough and high-quality e-government system implementation while simultaneously enhancing data secutity and the accessibility of sufficient technology infrastructure in the provincial government of Riau Island’s workplace.  
Integration of Training and Retention in Improving Employee Well-being through Competency Mediation in the Banking Sector Siti Rohani; Cellina Tan; Ratih Anggraini
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 7 No 2 (2026): Maret
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v7i2.5825

Abstract

Purpose: This study examined the effects of employee retention, human resource development, and career satisfaction on employee well-being, with competence as a mediating variable. Methodology/approach: This quantitative research used the Partial Least Squares – Structural Equation Modeling (PLS-SEM) method with SmartPLS software. Data were collected via a Likert-scale questionnaire from 277 banking employees in Batam who had participated in training programs. Results: Employee retention, HR development, and career satisfaction significantly influence competence, which in turn significantly impacts employee well-being. These three independent variables also affect well-being indirectly through competence mediation. The R-square values (0.942 and 0.915) and a goodness-of-fit index of 0.797 demonstrate strong model predictive power. Conclusions: Improving employee well-being should focus on strengthening employee competence through consistent retention strategies, structured training programs, and clear career development pathways. Limitations: This study is limited by its focus on employees in the banking sector in Batam, which may not fully represent all industries or regions. Contributions: This study integrates three key HR factors in a single model and positions competence as a mediator in the banking sector, a topic that has been underexplored in Indonesian settings.
The Influence of Sustainable and Transformational Leadership on Innovation Performance of MSMEs Mediated by Self-Efficacy Ratih Anggraini; Evelyn Loo; Ferdinand Nainggolan
Reviu Akuntansi, Manajemen, dan Bisnis Vol 6 No 2 (2026): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/rambis.v5i4.6453

Abstract

Purpose: This study examines the impact of sustainable and transformational leadership styles on innovation outcomes in Micro, Small, and Medium Enterprises (MSMEs) in Batam City. This study specifically investigates how these leadership approaches influence innovation performance, with a particular focus on their role in shaping employee self-efficacy as a mediating factor. Research Methodology: This study uses primary data gathered through a questionnaire administered to 300 respondents. The sampling method employed is purposive, targeting Micro, Small, and Medium Enterprises (MSMEs) based in Batam City that have been in operation for a minimum of two years. Results: The results indicate that both sustainable and transformational leadership have a significant positive effect on innovation performance. Additionally, both leadership styles significantly enhance employees’ self-efficacy. Conclusions: The findings also revealed that self-efficacy acts as a mediating variable, strengthening the relationship between leadership styles and innovation performance. Limitations: This study focused only on MSMEs in Batam City, limiting its generalizability. Contributions: This study contributes to the existing literature by integrating the roles of sustainable and transformational leadership with self-efficacy and innovation performance, specifically within the context of MSMEs in Batam City.
Beyond Warmth and Competence: Influencer Marketing in Indonesia’s Local Fashion Andina Fasha; Ratih Anggraini; Lily Purwianti; Teh Zaharah Yaacob
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 4 (2026): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i4.6332

Abstract

Purpose: This study investigates the impact of brand warmth and brand competence on consumers repurchase intentions for local fashion brands in Indonesia, focusing on Batam City. Grounded in the Theory of Planned Behavior (TPB) and the Stereotype Content Model (SCM), this study examines consumer engagement as a mediating factor and influencer marketing as a moderating variable. Research Methodology: A quantitative method was employed, and responses from 446 participants in Indonesia were collected using structured questionnaires. Data were analyzed using SmartPLS 3. Results: The findings revealed that brand warmth significantly enhanced repurchase intention, whereas brand competence did not. However, warmth and competence substantially increased consumer engagement, positively mediating the relationship with repurchase intention. Additionally, influencer marketing strengthens the effect of brand perception on consumer engagement. Conclusions: These insights suggest that emotional perception (warmth) is a stronger driver of consumer loyalty than functional perception (competence), and that influencer-driven strategies can effectively boost brand-consumer connections. Limitations: This study focuses only on local fashion brands in Indonesia, especially bags and wallets; therefore, the results may not apply to other products or industries. The study was conducted only in Indonesia and mainly involved female consumers. Contributions: This study makes a significant theoretical contribution by integrating the TPB and SCM into the local branding context, particularly by emphasizing emotional branding and influencer partnerships to enhance sustained consumer engagement and loyalty in the competitive local fashion market.
Enhancing Employee Psychological Well-Being through Flexible Work Arrangements: The Mediating Role of Employee Engagement Ratih Anggraini; Signorita Signorita; Dhita Hafizha Asri
Annals of Management and Organization Research Vol. 8 No. 1 (2026): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v8.n1.p73-86.2026

Abstract

Purpose: This study explores how flexible work arrangements influence the mental well-being of Generation Z employees and examines employee engagement as a mediating factor in this relationship. Methodology: A quantitative approach was applied in this study, targeting Generation Z employees working in Information Technology (IT) roles within manufacturing companies in Batam, Indonesia. Data were collected through an online questionnaire administered via Google Forms from November 2024 to January 2025 using a five-point Likert scale. A purposive sampling technique was applied, resulting in 200 valid responses being obtained. The collected data were examined using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. Results: The analysis revealed that flexible work arrangements positively contributed to employee engagement and psychological well-being. Furthermore, employee engagement positively affects psychological well-being and serves as an intermediary variable between flexible work arrangements and employee psychological well-being. Conclusions: Flexible work arrangements significantly enhance employees’ psychological well-being, both directly and indirectly, through increased employee engagement among Generation Z employees. Work flexibility allows employees to experience higher motivation, stronger involvement, and better psychological health. Limitations: This study is limited to Generation Z employees working in IT-related roles within manufacturing companies in Batam. Therefore, the findings may not fully represent employees from other industries or generational groups. Contributions: The findings contribute to the literature on human resource management and organizational behavior by highlighting how employee engagement helps explain the connection between flexible work arrangements and psychological well-being among Generation Z employees in digital workplaces.
Co-Authors Andina Fasha Ariyanto, Hepy Hefri Cellina Tan Debora Sri Intan Dhita Hafizha Asri Evelyn Loo Ferdinand Nainggolan Lily Purwianti Signorita Signorita Siti Rohani Teh Zaharah Yaacob