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All Journal Jurnal Ekonomi Manajemen Sistem Informasi International Journal of Education, Social Studies, And Management (IJESSM)
Fatimah Malini Lubis
Politeknik LP3I Jakarta, Indonesia
Economics, Econometrics & Finance Education Other

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The Effect of Emotional Demands, Job Stress and Role Conflict on Burnout Among Healthcare Professionals in Medical Staff in Private Hospitals Fatimah Malini Lubis; Ita Soegiarto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8367

Abstract

The research study investigates how emotional demands and job stress together with role conflict create burnout symptoms among healthcare staff members who work at a private hospital. The researchers used a quantitative approach by distributing questionnaires to 130 participants who were selected through purposive sampling. The study used multiple linear regression to analyze data which required validity tests and reliability tests and the classical assumption tests that included normality and heteroscedasticity and multicollinearity assessments. The research established that emotional demands and job stress together with role conflict create burnout at a statistically significant level because their impacts on burnout showed positive results. The healthcare professionals experienced greater emotional exhaustion because their emotional demands required them to work beyond their mental limits which caused them both mental and physical distress. The three variables together explained more than half of the variations in burnout. The research provides essential information which hospital administrators require to manage psychological and organizational factors that result in burnout while they work to enhance employee health and improve healthcare service quality. 
Analysis of Human Resources Career Opportunities in Digital Companies Indra Rustiawan; Qurnia Fitriyatinur; Heru Sutapa; Eka Kurnia Saputra; Fatimah Malini Lubis
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 3 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i3.960

Abstract

Human resources (HR) play a central role in helping organizations achieve their goals, particularly in digital companies facing rapid technological and business changes. Alongside advanced infrastructure and technology, companies must establish adaptive policies, including HR empowerment, to ensure workforce potential is utilized effectively and efficiently. This study aims to analyze HR career opportunities in digital companies by examining (1) HR development practices and (2) the transformation of HR career opportunities in the digital era. The study employs a narrative research approach supported by secondary data from books, scholarly journals, and relevant publications. The findings show a clear shift in HR career opportunities from administrative functions toward strategic partner roles in business innovation. HR responsibilities increasingly move beyond payroll and routine administration toward strategic talent management, organizational culture transformation, HR technology integration, and continuous skill development. These results highlight that HR careers in digital companies require stronger strategic, analytical, and technological competencies to align workforce capabilities with organizational competitiveness.
Co-Authors Heru Sutapa Indra Rustiawan Ita Soegiarto Qurnia Fitriyatinur Saputra, Eka Kurnia