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All Journal International Journal of Business, Management and Economics SRODJA LAN TABUR: JURNAL EKONOMI SYARIAH ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat
Farida Umi Choiriyah
Universitas Islam Jember
Economics, Econometrics & Finance Social Sciences

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EFEKTIFITAS MANAJEMEN SUMBER DAYA MANUSIA DI BMT SIDOGIRI CAPEM KENCONG Farida Umi Choiriyah; Mahfiyah Mahfiyah
Lan Tabur: JURNAL EKONOMI SYARIAH Vol. 4 No. 1 (2022): September
Publisher : LAN TABUR: Jurnal Ekonomi Syariah The Islamic University of KH. Achmad Muzakki Syah Jember, East Java. Jember Jln. Manggar Gebang Poreng 139A Patrang Jember Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53515/lantabur.2022.4.1.162-176

Abstract

Pengelolaan SDM karyawannya, dengan menggunakan metode pendekatan kualitatif deskriptif yaitu penelitian yang menitikberatkan pada kualitas data. Penelitian kualitatif ini mengkaji perpektif partisipan dengan strategi strategi yang bersifat interaktif dan fleksibel. Penelitian ini ditujukan untuk memahami fenomena fenomena sosial dari sudut pandang pasrtisipan. data dikumpulkan melalui teknik wawancara,observasi dan dokumentasi. Manajemen Sumber daya manusia di BMT Sidogiri Capem Kencong Sistem rekrutmen diBMT Sidogiri Cabang Kencong sangat baik dengan menggunakan dua metode yaitu rekrutmen secara internal dan eksternal. Disamping itu ada pertimbangan khusus dalam sistem rekrutmen, dimana pertimbangan tersebut adalah diutamakan calon karyawan dari Alumni Pondok Pesantren Sidogiri yang tidak diharuskan lulusan perbankan syariah dan ekonomi syariah. Karena yang terpenting dalam menjadi karyawan BMT Sidogiri Cabang Kencong ialah ikatan batin sehingga akan memunculkan karyawan yang memiliki loyalitas tinggi terhadap organisasi. Sedangkan dalam proses pemenuhan tuntutan profesionalitas BMT Sidogiri Cabang Kencong menggunakan strategi dengan cara pelatihan dan evaluasi. Dimana pelatihannya dilakukan di Akhir tahun yang dilakukan selama 5 hari dan evaluasinya setiap bulan untuk kepala BMT
Analysis of Factors Affecting Public Awareness and Payment of Land and Building Tax in Jember Regency Farida Umi Choiriyah; Miftakhul Jannah; Siti Nur Azizatul Luthfiyah; Ahmad Zubadul Afiq; Achmad Fawaid; Salman Alfarizy
International Journal of Business, Management and Economics Vol. 7 No. 2 (2026): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v7i2.3587

Abstract

This Study examines the phenomenon of public awarness regarding tax payments for the sake of the common good (maslaha) in Jember Regency, an area administratively comprising 31 districts, 22 urban villages, and 226 rural villages. A qualitative phenomenological method was employed, utilizing primary data gathered through surveys and interviews with village and urban village officials. Secondary data werw obtained from statistics Indonesia (BPS) reports, books, and previous research journals. Informants were selected representatively from the 31 disctrics, covering 28 villages or urban villages distributed across five regions of Jember, purposive sampling was used to select these interviewees. Data analysis and validation techniques included prolonged engagement, triangulation, and member checking. The results reveal a disparity in tax payment awareness between urban and rural areas in Jember. Urban residents demonstrate higher compliance, supported by better education levels, economic conditions, and a greater understanding of the role of taxes in driving development. Conversely, awareness in rural areas varies, some residents do not pay taxes regularly, often waiting for collections officers to visit. However, one area ini South Jember stands out, despite being a rural setting, the community’s Land and Building Tax payment rate is notably high (60-80%). This is attributed to the local government’s strategic collection approach, which ties tax settlement to the processing of administrative documents at the village level. Delays in tax payments in Jember generally stemnot from economic inability, but from a lack of awareness, understanding, and information regarding tax obligations and payment schedules. Given that tax payment align with the concept of maslaha, as tax revenue returns to the community through infrastructure improvements, public facilities, education, healthcare, and government subsidies, it is essential to enhance public outreach and education regarding tax payments for the benefit of the people of Jember
PENGARUH KUALITAS PRODUK, KUALITASiPELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN PADA MIE GACOAN CABANG JEMBER Farida Umi Choiriyah; Khittah Ashilah; Wahyu Frastiyo
Lan Tabur: JURNAL EKONOMI SYARIAH Vol. 6 No. 2 (2025): Maret
Publisher : LAN TABUR: Jurnal Ekonomi Syariah The Islamic University of KH. Achmad Muzakki Syah Jember, East Java. Jember Jln. Manggar Gebang Poreng 139A Patrang Jember Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53515/lt.v6i2.196

Abstract

Mie Gacoan is the first food outlet in Indonesia to serve a noodle menu with a spicylevel that can be adjusted. One of its branches is in the city of Jember which has received apositive response from the community, where since the grand opening until now it is alwayscrowded with customers. The purpose of this study is to test and analyze partially andsimultaneously the effect of product quality, service quality and price on customer loyalty.The method used is descriptive quantitative, with ex post facto research type. The populationin this study is an unlimited number of Mie Gacoan Jember customers and a sample of 150loyal respondents, namely with the criteria of having bought Mie Gacoan products more thantwice. The data collection techniques used are observation and questionnaires. The dataobtained were then analyzed using multiple linear regression techniques. The results of thisstudy show that partially product quality has a positive and significant effect on customerloyalty, service quality has no effect on customer loyalty and price has a positive andsignificant effect on customer loyalty. The test simultaneously obtained the results of productquality, service quality and price simultaneously had a positive and significant effect oncustomer loyalty with a contribution of 37%.Keywords: product quality, service quality, price, customer loyalty
Peningkatan Kompetensi Pelayanan Nasabah melalui Simulasi Transaksi Penyetoran dan Penarikan Tabungan pada Siswa SMK Nurul Yaqin Ahmad Zubadul Afiq; Khittah Ashilah; Farida Umi Choiriyah; Achmad Fawaid; Moh. Jeweherul Kalamaiah
ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat Vol. 4 No. 3 (2026): Jurnal Pengabdian dan Kemitraan Masyarakat (ALKHIDMAH)
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/8ypyze94

Abstract

Customer service is a crucial aspect of Islamic financial institutions, requiring technical skills, communication skills, attention to detail and a professional attitude. The limited practical experience of vocational school students in handling Islamic savings transactions formed the background to this community service initiative. This activity aims to enhance the customer service competencies of students at Nurul Yaqin Vocational School through training, transaction simulations, and practical mentoring in collaboration with lecturers from the Faculty of Sharia Economics and Business and the Wirolegi Branch of BMT Nusantara. The activity employed a participatory approach comprising the stages of needs identification, training, service simulations, and evaluation. Data was collected through observation, documentation, interviews, as well as pre-tests and post-tests. The results of the activity demonstrated an improvement in participants’ competencies, as evidenced by an increase in the average pre-test score from 61.40 to 86.70 in the post-test—a rise of 41.21 per cent. In addition to improved understanding, the students also demonstrated development in transaction skills, customer service communication, administrative accuracy, and self-confidence. This initiative demonstrates that practice-based learning through collaboration between educational institutions and Islamic financial institutions is capable of supporting improvements in students’ employability in line with the needs of the industry.
Analisis Strategi penghimpunan dana pihak ketiga untuk meningkatkan jumlah nasabah BMT NU Cabang Mayang Hamdiah nurul hidayati Handi; Istiadah; Farida Umi Choiriyah
SRODJA (Sroedji Journal Administration) Vol 3 No 2 (2026): Juli
Publisher : Universitas Moch. Sroedji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70079/srodja.v3i2.207

Abstract

Strategi penghimpunan dana pihak ketiga merupakan aspek penting untuk keberlanjutan dan pertumbuhan lembaga keuangan mikro syariah, termasuk baitul maal wat tamwil (BMT). Dana pihak ketiga adalah sumber utama yang memungkinkan lembaga keuangan mikro BMT menjalankan fungsinya dan memberikan pembiayaan kepada anggota serta masyarakat luas. Untuk mencapai tujuan ini, diperlukan strategi yang tepat untuk menarik minat dan kepercayaan masyarakat. Data penelitian ini fokus pada tiga hal: 1) Bagaimana strategi penghimpunan dana pihak ketiga yang digunakan oleh BMT NU Cabang Mayang. 2) Bagaimana kecurangan internal di BMT Cabang Dungkek memengaruhi strategi penghimpunan dana pihak ketiga pada BMT NU Cabang Mayang. 3) Hambatan apa yang dihadapi BMT NU Cabang Mayang dalam menerapkan strategi penghimpunan dana pihak ketiga. Metode penelitian yang digunakan adalah kualitatif dengan jenis penelitian kualitatif deskriptif, sementara teknik pengumpulan data menggunakan observasi partisipatif dan wawancara semi-terstruktur. Metode penentuan sumber menggunakan teknik sampling yang pada dasarnya bisa dikelompokkan menjadi dua jenis, yaitu probability sampling dan non-probability sampling. Peneliti memilih non-probability sampling dalam bentuk purposive sampling yang merupakan teknik pengumpulan data berdasarkan pertimbangan tertentu. Hasil penelitian menemukan bahwa strategi penghimpunan dana pihak ketiga yang digunakan oleh BMT NU Cabang Mayang untuk meningkatkan jumlah nasabah adalah strategi pemasaran dan strategi promosi. Strategi pemasaran yang digunakan oleh BMT NU Cabang Mayang adalah strategi penetrasi pasar, pengembangan produk, pengembangan pasar, dan diversifikasi. Strategi promosi yang digunakan oleh BMT NU Cabang Mayang adalah iklan, promosi penjualan, publisitas, dan penjualan personal. Kata kunci: Strategi, Penghimpunan Dana, Dana Pihak Ketiga
Co-Authors Achmad Fawaid Ahmad Zubadul Afiq Hamdiah nurul hidayati Handi Istiadah Khittah Ashilah Mahfiyah Mahfiyah Miftakhul Jannah Moh. Jeweherul Kalamaiah Salman Alfarizy Siti Nur Azizatul Luthfiyah Wahyu Frastiyo