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All Journal AMMA : Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Rahmatia Pakaya
Universitas Negeri Gorontalo
Humanities Chemistry Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Other

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Peningkatan Kapasitas Aparatur Desa Hulawa Untuk Mewujudkan Birokrasi Melayani dan Responsif : Pengabdian Rahmatia Pakaya; Alfiyah Agussalim; Dwi Indah Yuliani Solihin; Abdul Mukhlis Akuba
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

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Abstract

Peningkatan kapasitas aparatur desa dalam pelayanan publik merupakan hal yang sangat penting karena aparatur desa memiliki peran penting sebagai garda terdepan dalam penyelenggaraan pemerintahan dan pelayanan kepada masyarakat desa. Aparatur desa harus memiliki kemampuan, keterampilan, pengetahuan, dan sikap yang memadai agar dapat menjalankan tugas dan fungsi pokoknya secara efektif dan efisien. Hal tersebut berkaitan erat dengan upaya peningkatan kesejahteraan masyarakat melalui pelayanan publik yang berkualitas.Melalui kegiatan pengabdian kepada masyarahat ini diharapkan adanya peningkatan kualitas aparatur Desa Hulawa sebagai birokrat yang melayani dan responsif dalam memberikan pelayanan kepada masyarakat. Kegiatan ini dilaksanakan di aula Kantor Desa Hulawa yang dihadiri oleh Kepada Desa Hulawa beserta seluruh staf dan jajarannya yang berjumlah 18 orang.
Penguatan Pemberian Pelayanan Prima Bagi Aparatur Desa Taluduyu Kecamatan Buntulia Kabupaten Pohuwato Alfiyah Agussalim; Rahmatia Pakaya; Abdul Mukhlis Akuba
AMMA : Jurnal Pengabdian Masyarakat Vol. 4 No. 11 : Desember (2025): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Excellent service is one of the important aspects in improving the quality of life of the community, especially in public services at the village government level. This community service activity aims to improve the quality of public services in Taluduyunu Village and encourage active community participation in the service process, thereby creating transparency and public accountability. The method used in this service is to provide reinforcement in the form of education to all Taluduyunu Village government officials about the importance of excellent service to the community. Community service activities in Taluduyunu Village, Buntulia District, Pohuwato Regency, through several stages, starting from direct observation in the field to analyze needs, preparation of educational materials, implementation of service, to reporting the results of service. From the results of this service activity, it is hoped that it can increase the understanding and skills of Taluduyunu Village government officials, Buntulia District, Pohuwato Regency in providing fast, accurate, and quality services, as well as encouraging active community participation in village development. In addition, through this service program it is hoped that it can become a pilot model for other villages to improve the quality of public services through the provision of excellent and quality services.
Co-Authors Abdul Mukhlis Akuba Abdul Mukhlis Akuba Agussalim, Alfiyah Alfiyah Agussalim Dwi Indah Yuliani Solihin