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Peningkatan Kapasitas Aparatur Desa Hulawa Untuk Mewujudkan Birokrasi Melayani dan Responsif : Pengabdian Rahmatia Pakaya; Alfiyah Agussalim; Dwi Indah Yuliani Solihin; Abdul Mukhlis Akuba
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Peningkatan kapasitas aparatur desa dalam pelayanan publik merupakan hal yang sangat penting karena aparatur desa memiliki peran penting sebagai garda terdepan dalam penyelenggaraan pemerintahan dan pelayanan kepada masyarakat desa. Aparatur desa harus memiliki kemampuan, keterampilan, pengetahuan, dan sikap yang memadai agar dapat menjalankan tugas dan fungsi pokoknya secara efektif dan efisien. Hal tersebut berkaitan erat dengan upaya peningkatan kesejahteraan masyarakat melalui pelayanan publik yang berkualitas.Melalui kegiatan pengabdian kepada masyarahat ini diharapkan adanya peningkatan kualitas aparatur Desa Hulawa sebagai birokrat yang melayani dan responsif dalam memberikan pelayanan kepada masyarakat. Kegiatan ini dilaksanakan di aula Kantor Desa Hulawa yang dihadiri oleh Kepada Desa Hulawa beserta seluruh staf dan jajarannya yang berjumlah 18 orang.
Kolaborasi Pemerintah Daerah dan Komunitas Lokal dalam Peningkatan Pelayanan di Wisata Hiu Paus Gorontalo Mohamad Muflih Hasan; Rusli Isa; Dwi Indah Yuliani Solihin
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 2 (2026): Mei: Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i2.1034

Abstract

This study examines the collaboration between local government and local communities in improving service quality at the Whale Shark Tourism Destination in Botubarani Village, Bone Bolango Regency, Gorontalo Province. The rapid growth of marine tourism in this area has created economic opportunities for local residents, yet service management and coordination among stakeholders remain a challenge. The study aims to analyze the implementation of collaborative governance in tourism service improvement by focusing on shared commitment, facilitative leadership, face-to-face dialogue, and institutional capacity. A qualitative descriptive approach was applied. Data were collected through direct observation, semi-structured interviews with key stakeholders, and documentation review. The findings reveal that collaboration among stakeholders has been established and has contributed to service delivery, but it is still largely informal and lacks strong institutional arrangements. Facilitative leadership has been demonstrated through coordination and support programs, although capacity-building initiatives are not evenly distributed and not sustained. Face-to-face dialogue exists but is irregular and unstructured, limiting effective communication. Institutional capacity remains constrained by limited human resources, inadequate facilities, and the absence of standardized service procedures. Strengthening formal collaboration mechanisms, improving continuous training, and enhancing institutional capacity are essential to ensure sustainable tourism services and conservation-based destination management.
Implementasi Kebijakan Dana Desa dalam Pembangunan Infrastruktur Jalan Desa di Desa Sidomulyo, Kecamatan Boliyohuto, Kabupaten Gorontalo Cindi Amelia Putri Kamana; Irawaty Igirisa; Dwi Indah Yuliani Solihin
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 3 No. 2 (2026): Juni: Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v3i2.1728

Abstract

This study aims to analyze the implementation of the Village Fund policy in the development of village road infrastructure in Sidomulyo Village, Boliyohuto Subdistrict, Gorontalo Regency, focusing on planning, implementation, and supervision. This study employed a qualitative, descriptive approach. Data were obtained through interviews, observation, and documentation with nine informants, including village government officials and community members. Data analysis was conducted using the Miles and Huberman model through the stages of data reduction, data display, and conclusion drawing. The findings indicate that the policy implementation has not been optimal. In the planning aspect, the process has followed formal mechanisms; however, it remains administrative and has not been based on technical needs and road condition data. In the implementation aspect, the construction process has been carried out according to the plan, yet the quality of construction has not been optimal due to limited technical capacity and the less-than-optimal application of construction standards. In the supervision aspect, the mechanism has been formally implemented but remains administrative, not technically grounded, and has not optimally involved the community.
Transparansi Pengelolaan Dana Desa di Desa Balayo Kecamatan Patilanggio Kabupaten Aiga Doholio; Yanti Aneta; Dwi Indah Yuliani Solihin
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 4 No. 4 (2026): Juli: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v4i4.1764

Abstract

This study aims to examine and describe the transparency of Village Fund management in Balayo Village, Patilanggio Subdistrict, Pohuwato Regency. The study was motivated by the persistence of issues in implementing transparency principles, particularly regarding the disclosure of information on Village Fund management. Preliminary observations revealed that the village government had not provided adequate information media, such as billboards, information boards, social media platforms, or a village website, accessible to the public for information on the allocation and utilization of Village Funds. This study employed a qualitative approach with a descriptive research design. Data were collected through observation, interviews, and documentation. The findings indicate that the transparency of Village Fund management in Balayo Village has not been implemented optimally. First, information has been disclosed through village deliberation meetings; however, limitations in the dissemination media have prevented the community from fully understanding the management of Village Funds. Second, procedural transparency has been implemented relatively well through village deliberation forums that involve community members in the Village Fund management process. Third, the village government has pursued regulatory transparency, although policy and program adjustments are occasionally made in response to specific conditions and circumstances. Fourth, transparency in accommodating community participation is considered fairly good, as community members are involved in village deliberations and development activities. In conclusion, while several aspects of transparency have been implemented, the overall transparency of Village Fund management in Balayo Village remains suboptimal and requires further improvement, particularly in strengthening information accessibility and public understanding of Village Fund governance.
Implementasi Digitalisasi Pelayanan Publik untuk Meningkatkan Akuntabilitas Pemerintah di Kota Gorontalo Serlin Ahmad; Udin Hamim; Dwi Indah Yuliani Solihin
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8606

Abstract

This study examines the implementation of public service digitalization to improve government accountability in Limba U1 Village, Gorontalo City, as part of broader efforts to enhance the quality of administrative services in the digital era. Despite increasing initiatives toward digital transformation, local governance continues to face challenges in infrastructure, human resource capability, and community engagement. The research aims to analyze how digitalization enhances administrative efficiency and strengthens transparency within local government operations. Employing a qualitative descriptive approach, data were collected through interviews, observations, and document analysis involving local officials and community members. The findings indicate that digitalization improves service delivery speed, data transparency, and bureaucratic accountability, while also exposing barriers related to limited technical capacity and uneven digital literacy among both staff and citizens. The study concludes that effective digital governance requires strong leadership commitment, capacity building, and inclusive public participation. Furthermore, this research provides empirical insight into the local adaptation of national digital policies within the Electronic-Based Government System (SPBE) framework, emphasizing that successful digital transformation depends on institutional readiness and community involvement. Leadership consistency and interagency coordination are also identified as critical factors for ensuring the sustainability of digital initiatives. By linking technological innovation with social inclusion and bureaucratic reform, this study underscores that digitalization should not be viewed merely as a technical adjustment but as a form of institutional transformation toward accountable and citizen-oriented governance, offering strategic implications for strengthening the capacity and responsiveness of local public institutions in Indonesia.