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All Journal EkoBis ( Ekonomi & Bisnis ) Journal of Economic, Bussines and Accounting (COSTING) Management Studies and Entrepreneurship Journal (MSEJ) JMBPreneur
Fariha Azzahra
Universitas An Nuur
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence Of Hardskills &Softskills, Emotional Intelligence, Interpersonal Communication On Employee Performance Fitriyanti; Fariha azzahra
JMBPreneur: Jurnal Manajemen, Bisnis, dan Kewirausahaan Vol 3 No 2 (2023): JMBPreneur
Publisher : LPPM Universitas An Nuur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35720/jmbpreneur.v3i2.28

Abstract

 Background : Competition in the retail world is currently very tight due to the increasing number of competitors, so companies are required to improve the performance of human resources through skills and abilities, both hard skills and soft skills, to support the company's operations running well. Apart from that, improving employee performance also needs to be seen from the comfort of the work environment through Emotional Intelligence as the basic ability of employees to create comfort in the work environment. However, there are other factors that support performance, namely Interpersonal Communication.   Purpose: Based on the background and problem formulation explained, the aim of this research is to describe and analyze the influence of hard skills and soft skills on employee performance, describe and analyze the influence of emotional intelligence on employee performance, describe and analyze the influence of interpersonal communication on employee performance.   Methods: This research uses a quantitative approach which aims to test the hypothesis formulated. Determining the number of samples used the Slovin formula with a purposive sampling technique and obtained a sample of 95 respondents. Analyzed using the Partial Least Square (PLS) statistical analysis technique.   Conclusion: So, Hardskills and Softskills, Emotional Intelligence play a role in improving employee performance.   Suggestion: This research is a theory development, so the future agenda is to develop the research model by expanding to a more complex analysis 
THE EFFECT OF JOB STRESS AND FLEXIBLE WORK ARRANGEMENT (FWA) ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE FOR EMPLOYEES OF PT FEDERAL INTERNATIONAL FINANCE GROBOGAN REGENCY Putri Suhita Wardani; Fariha azzahra
JMBPreneur: Jurnal Manajemen, Bisnis, dan Kewirausahaan Vol 4 No 2 (2024): JMBPreneur
Publisher : LPPM Universitas An Nuur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35720/jmbpreneur.v4i2.36

Abstract

Background: In an era of increasingly fierce business competition, service industry companies face challenges that demand change and innovation. In today's highly competitive conditions, companies are required to improve human resource performance through low levels of work stress and implementing flexible work arrangements (FWA). Apart from that, there are other factors that support performance, namely job satisfaction.Purpose: : Based on the background and problem formulation that has been explained, the aim of this research is to analyze and describe the effect of work stress on job satisfaction, analyze and describe the effect of flexible work arrangements (FWA) on job satisfaction, analyze and describe the effect of work stress on performance employees, analyze and describe the effect of flexible work arrangements (FWA) on employee performance, analyze and describe the effect of job satisfaction on employee performance, analyze and describe the effect of work stress on employee performance with job satisfaction as an intervening variable, analyze and describe the effect of flexible work arrangements ( FWA) on employee performance with job satisfaction as an intervening variable.Method: This research uses a quantitative approach which aims to test the hypothesis formulated. Determining the number of samples used the Slovin formula with purposive sampling technique and obtained a sample of 84 respondents. Analyzed using the Partial Least Square (PLS) statistical analysis technique version 4.0.Conclusion: So, work stress, flexible work arrangements (FWA), and job satisfaction as intervening variables play a role in improving employee performance.Suggestion: In this research, work stress on job satisfaction (H1), work stress on employee performance (H3), and flexible work arrangement (FWA) (H4) have a weak relationship with employee performance. Therefore, it is recommended that the future agenda be to develop variable measurements in order to provide better results.
The Influence of Transparency, Accountability, and Service Quality on the Trust of "Muzakki" (A Case Study at the Lazismu Office in Grobogan Regency) Triana Nur Cahyani; Fariha azzahra
JMBPreneur: Jurnal Manajemen, Bisnis, dan Kewirausahaan Vol 5 No 1 (2025): JMBPreneur
Publisher : LPPM Universitas An Nuur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35720/jmbpreneur.v5i1.44

Abstract

Background: Indonesia is referred to as the fourth-largest Muslim-majority country in the world, with 86.19% of its population being Muslim (BPS, 2020). In Islamic terminology, "Muzakki" refers to individuals who pay zakat, while the recipients are called "Mustahiq." In companies, whether for-profit or non-profit, strategies are required to maintain their existence and compete with others. One such strategy involves implementing structured corporate governance practices, including transparency in fund management and accountability. Additionally, service quality is the most important strategy, serving as a benchmark for a company’s future success.Purpose: This study aims to examine and articulate how transparency, accountability, and service quality influence the trust of "Muzakki," considering the context and the identified issues.Method: This study used a quantitative approach by conducting observations and distributing questionnaires to zakat donors, or "Muzakki," in the Grobogan Regency. The "Muzakki" population consisted of 420 individuals, and a purposive sampling technique was employed, resulting in 150 samples. The criteria for participants were being at least 17 years old and solely paying zakat. Data analysis was conducted with the aid of SmartPLS 4 software.Results: The results show that transparency has a significant positive effect on the trust of "Muzakki" in the Lazismu office in Grobogan Regency. Accountability does not have a significant effect on the trust of "Muzakki" in the Lazismu office, while service quality has a significant positive effect on their trust. Conclusion It is recommended that the Lazismu office in Grobogan Regency further improve accountability in fund management to enhance the trust of zakat donors, or "Muzakki," while maintaining and improving transparency in fund management and service quality for better outcomes in the future.Suggestion: For future research, other factors influencing trust can be explored, and intervening variables such as organizational reputation, personal experience of "muzakki", and others can be added.
Co-Authors Adela Eka Ayu Trisiana Andreas Onky A Dasa Amelia Dela Tri Mulyani Dinda Putri Ramadhani Dita Prameswari Dwi Ayu Istiqomah Fitriyanti Indah Rahayu Ira Serliyana Putri Suhita Wardani Recita Permata Sari Sri Martono Triana Nur Cahyani Wahyu Hermawan Winarsih Winarsih Winarsih