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Journal : Global Research on Tourism Development and Advancement (GARUDA)

Pengaruh Organizational Justice dan Employee Engagement terhadap Organizational Citizenship Behavior Karyawan Artajaya, Made; Pratama, Akbar
Stupa Vol 2 No 2 (2020): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (17.283 KB) | DOI: 10.21632/garuda.2.2.119-132

Abstract

The management of InterContinental Bali Resort applies two policies, which are organizational justice and employee engagement that expected to be able to improve organizational citizenship behavior in ought to increase employee performance, especially those dealing directly with guests, one of it is F&B Service Department. This study aims to analyze the influence of organizational justice and employee engagement on organizational citizenship behavior partial and simultaneous F&B Service Department employees at InterContinental Bali Resort. Determination of samples using saturated sample techniques totaling 78 respondents. Data collection techniques used were questionnaires. This research was conducted using multiple linear regression analysis techniques, t-test, F-test and determination coefficient analysis (R2) with the help of SPSS version 22. The results of the analysis showed that (1) organizational justice (X1) had a positive and significant effect partial to organizational citizenship behavior (Y), (2) employee engagement (X2) has a positive and significant effect partially on organizational citizenship behavior (Y), and (3) organizational justice (X1) and employee engagement (X2) positive and significant influence simultaneously on organizational citizenship behavior (Y). The results of the coefficient of determination analysis (R2) show that organizational justice and employee engagement has an effect of 59.7% on organizational citizenship behavior, while the remaining 40.3% is influenced by other variables not discussed in this study.
RETRACTED: Pengaruh Stres Kerja yang Dimoderasi Kecerdasan Emosional pada Kepuasan Kerja di Sebuah Hotel Wiyaniti, Dewa Ayu Diah Oka; Widaharthana, I Putu Esa; Artajaya, Made
Stupa Vol 6 No 2 (2024): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/garuda.6.2.55-62

Abstract

Research the Effect of Job Stress on Job Satisfaction Moderated by Emotional Intelligence took place at the Hilton Garden Inn Bali Ngurah Rai Airport. The purpose of this study is to find out whether there is a moderating role of the variable emotional intelligence on the relationship of work stress with job satisfaction. The methods of collecting data is through the questionnaires distribution to employees who are at the staff and supervisor level in Hilton Garden Inn Hotel Ngurah Rai Airport. There are 90 set of questionnaires distributed to the respondents. The techniques of analyzing data that used in this research are simple linear regression analysis and tiered linear regression analysis. The findings of this research shows that there is a significant effect caused by work stress on job satisfaction by 27.1% with the rest being other variables that not discussed in this research. Also in this study it was found that there is a moderating role in the emotional intelligence variable which can weaken the effect caused by work stress on job satisfaction as evidenced by the results of the t value = -3.003 <t table (0.05, 89) = -1.99.
Pengaruh Job Insecurity dan Workload Terhadap Job Performance Karyawan Sebuah Resort di Tabanan Artajaya, Made; Lindisari, Komang Indah
Stupa Vol 6 No 2 (2024): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/garuda.6.2.143-149

Abstract

Job performance is the primary issue at WakaGangga Resort Tabanan. The decline in job performance is evident from the job performance appraisal, which indicates that employees cannot perform their tasks optimally. The author broadly identifies the main causes of this issue as employees feeling insecure about their jobs and experiencing excessive workloads. This study was conducted at WakaGangga Resort Tabanan. The data analysis method used in this research is multiple linear regression, with questionnaires distributed to 50 employees. The sampling technique employed is the saturated sampling technique. The results of this study indicate that job insecurity has a significant partial effect on job performance. Similarly, workload also has a partially significant impact on job performance. Furthermore, both job insecurity and workload have a significant simultaneous effect on job performance.