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Fitri, Aroviani Amsa
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Uncovering the Link Between Servant Leadership and Loyalty: a Prisma-Based Systematic Review Rosul, Ahmad; Fathiyah, Kartika Nur; Fitri, Aroviani Amsa; Kiat, Ton
World Psychology Vol. 4 No. 1 (2025)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/wp.v4i1.876

Abstract

In the context of modern organizations, leadership and employee loyalty are interrelated factors that significantly impact optimal performance. This systematic review examines the relationship between servant leadership (SL) and employee loyalty, highlighting how SL prioritizes employee well-being compared to traditional power-oriented leadership models. The study identifies that effective servant leadership fosters a supportive environment, enhances individual growth, and ultimately contributes to improved organizational performance. Employee loyalty, characterized by commitment and emotional attachment to the organization, plays a crucial role in maintaining stability and efficiency within the company. This review synthesizes existing literature to explore how servant leadership can concretely influence employee loyalty through mechanisms such as empowerment and job satisfaction. The findings suggest that while employee satisfaction serves as a mediator in this relationship, other factors also play significant roles. This research aims to provide deeper insights into how servant leadership can cultivate stronger loyalty in the workplace, thereby enhancing overall organizational performance.
Building Police Mental Resilience in 2025: The Role of Self-Efficacy and Perceived Organizational Support in Strengthening the Resilience of Samapta Directorate Members Fitri, Aroviani Amsa; Kusmaryani, Rosita Endang; Rosul, Ahmad; Nizam, Zain
World Psychology Vol. 4 No. 1 (2025)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/wp.v4i1.877

Abstract

Working as a police officer requires readiness to face the risk of danger and heavy workload, high pressure when facing threats and uncertain situations. This study was motivated by the phenomenon of the discovery of a low level of resilience of police members. Self-efficacy and perceived organizational support are assumed to be supporting factors in the formation of resilience of police members of the Samapta Directorate. This study aims to examine the role of self-efficacy and perceived organizational support in increasing the resilience of police members of the Samapta Directorate of the DIY Regional Police. This study uses a quantitative method with an explanatory survey research type. The sample of this study used 122 members of the Samapta Directorate of the DIY Regional Police who were selected using the proportionate stratified random sampling technique. Resilience was measured using the CD-RISC 10 scale, self-efficacy is measured by the GSE scale and POS is measured by the SPOS scale. Hypothesis testing using multiple regression analysis with the help of JASP 19.3 program. The results of the study indicate that self-efficacy and perceived organizational support have a significant effect on resilience and are proven to be factors in forming the resilience of members of the Samapta Directorate.