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Journal : JCRS (Journal of Community Research and Service)

Analisis Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Pegawai Di Pengadilan Agama Kabanjahe Kelas II Angkat, Fauji Armansah; Istiqamah, Nuraini Kemalasari; Pratama, Siswa
Journal of Community Research and Service Vol. 9 No. 1: January 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jcrs.v9i1.68381

Abstract

This research is motivated by looking at the many phenomena that show workload and workenvironment have an important role in improving employee performance. The aim of this research is to describethe workload, work environment, and performance of employees at the Kabanjahe Religious Court. Thisresearch used a descriptive-qualitative approach with a sample size of 20 employees who were used asrespondents. The data source used in this research is primary data, with data collection techniques usingquestionnaire, observation and interview methods. The results of this research show that the workload at theKabanjahe Religious Court can be said to be still not appropriate because there is still excess work due to a lackof staff. Apart from that, the work environment is good; however, it still requires improvement in several areas,especially the completeness and suitability of facilities supporting work implementation. This has an impact onemployee performance because it can slow down the process of completing work. The performance of theemployees is also good; it's just that two-way communication is needed between leaders and employees toobtain in-depth information about employee performance problems
Peran Leadership Dalam Meningkatkan Kedisiplinan dan Performa Karyawan Di PT Duta Intidiya, Tbk (Watsons Indonesia) Jordan, Michael; Istiqamah, Nuraini Kemalasari
Journal of Community Research and Service Vol. 9 No. 1: January 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jcrs.v9i1.68383

Abstract

Leadership is the ability to stimulate, mobilize, direct, coordinate and influence others in doing somethingto achieve organizational goals. The success or failure of efforts to achieve organizational goals is determined by thequality of leadership. The problem in this study is how the role of leadership in improving employee discipline andperformance. This study aims to determine the role of leadership in improving employee discipline and performanceat PT Duta Intidiya Tbk (Watsons Indonesia). The data collection method used in the study is descriptive analysis.The results of this study show that the role of the leadership of PT Duta Intidaya Tbk (Watsons Indonesia) in improvingemployee performance is quite good in improving employee performance, which can be seen in terms of sales thathave increased in achievements, where sales results have increased. From the role of the leader, he has also provideddirections that establish good cooperation among employees by providing support, guidance, and input to employeesto be able to improve their performance. The leadership always directly monitors the problems that occur and conveyssome information about the company to external parties of the company for a work plan and policy in the smoothperformance of the company.