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All Journal Jurnal Yudistira Jurnal Manajemen dan Pendidikan Agama Islam Dinamika Pembelajaran : Jurnal Pendidikan dan Bahasa
Moelyaning Siwi
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Religion Humanities Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Library & Information Science Mathematics Other

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Pengamanan Sarana dan Prasarana di SDN Mangli 01 Jember Moelyaning Siwi; Muhammad 'Ainul Yaqin; M Goris Hoirul M; Khoirul Anam; Rofiq Hidayat
Dinamika Pembelajaran : Jurnal Pendidikan dan bahasa Vol. 2 No. 3 (2025): Dinamika Pembelajaran : Jurnal Pendidikan dan Bahasa
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/dilan.v2i3.1967

Abstract

Facilities and infrastructure are an important part of supporting the creation of a safe, comfortable learning environment, and supporting an optimal learning process. Therefore, the security of physical assets in schools needs to be managed in a planned and sustainable manner. This study examines the definition, legal basis, theoretical steps, as well as the results of observations and real obstacles in the field. Through preventive and repressive approaches, security is carried out in three stages: planning, implementation, and evaluation. The observation results showed that although the school had implemented several preventive measures such as the installation of CCTV and the locking of spaces, there were no permanent security officers available, and supervision was limited to operating hours. The lack of a physical security system is a major challenge. Therefore, improving security infrastructure and the involvement of all school residents is key in creating a safe and sustainable learning environment. This study is expected to be a reflection and inspiration in managing educational assets strategically and responsibly.
Determinasi Kepuasan Pelanggan dalam Membentuk Loyalitas Literature Review Sistematis pada Tren Pemasaran Modern Ravena Diyan Rezita; Anggun Amelia Contessa; Moelyaning Siwi; Mu’allimin Mu’allimin
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 3 No. 6 (2025): November: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v3i6.1573

Abstract

Customer satisfaction and loyalty are central issues in marketing management, as both play crucial roles in ensuring business sustainability amid increasing competition. Satisfied customers tend to make repeat purchases, provide positive recommendations, and build long-term relationships with the company. Therefore, understanding the factors that influence customer satisfaction and loyalty has become an important agenda for both academics and practitioners. This study aims to address two main questions: (1) What factors influence customer satisfaction? and (2) How does satisfaction contribute to the formation of customer loyalty? The method used is a literature review, selecting articles from various online databases such as ResearchGate, Academia, and open-access journals using the keywords customer satisfaction and customer loyalty. Of the 45 identified articles, 20 were selected for in-depth analysis. The review results reveal three main trends: first, service and product quality are the most consistent determinants of satisfaction; second, price, promotion, and brand image play significant roles; and third, customer trust is an essential variable that strengthens the satisfaction–loyalty relationship. Overall, satisfaction functions as the main mediating variable in the formation of customer loyalty.
Implementasi Psikologi Manajemen dalam Pendidikan untuk Meningkatkan Kinerja Mutu Pembelajaran dan Lingkungan Kerja Kondusif Anggun Amelia Contessa; Moelyaning Siwi; Mualimin Mualimin
Jurnal Yudistira : Publikasi Riset Ilmu Pendidikan dan Bahasa Vol. 4 No. 2 (2026): April : Jurnal Yudistira : Publikasi Riset Ilmu Pendidikan dan Bahasa
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/yudistira.v4i2.2726

Abstract

Management psychology in education has become a crucial issue with the growing need for effective learning management that focuses on individual behavior. This approach focuses not only on the technical aspects of management but also on understanding the psychology of students and educators. This study aims to examine the role of management psychology in improving learning effectiveness and the performance of educational organizations, as well as answering the research question of how the implementation of management psychology contributes to educational quality. The method used was a qualitative literature review using the Google Scholar and Publish or Perish databases with the keyword "Management Psychology." From the initial 30 articles, 27 relevant articles were identified and selected into five main articles for analysis. The results revealed three main themes: the basic concepts of management psychology in education, the role of leadership, motivation, and communication, and implementation in improving educational and organizational quality. The findings indicate that management psychology contributes significantly to creating a conducive learning environment, improving performance, and addressing organizational change. Future research is recommended to examine the implementation of management psychology more broadly with an empirical approach in various educational contexts.
Co-Authors Anggun Amelia Contessa Khoirul Anam M Goris Hoirul M Mualimin Mualimin Muhammad 'Ainul Yaqin Mu’allimin Mu’allimin Ravena Diyan Rezita Rofiq Hidayat